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2020 Volvo XC90

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Volvo XC90 do not stand out strongly from the model-year median of 34.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 31 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports2 fire reports0 injury reports

What owners actually said

31 reports
Mileage unknown · Jul 24, 2024
Unknown Or Other

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should b…

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The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

NHTSA ODI #11604353

Mileage unknown · Apr 22, 2024
Air BagsElectrical System

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has …

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The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correction through a recall to ensure the safety and reliability of the safety systems that protect lives.

NHTSA ODI #11584613

Mileage unknown · Nov 15, 2023
Unknown Or Other

The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffi…

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The electrical rear axle system fails at around 39k miles in the Volvo XC90 with little notice. I purchased my pre owned 2020 XC90 recharge in Jan of 2023. The failure of the ERAD system Caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing NYC traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.

NHTSA ODI #11555192

Mileage unknown · Mar 9, 2023
EnginePower TrainSteering

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that th…

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The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard while driving. The vehicle was purchased used(certified). The dealer replaced collapsed engine mounts on left and right side and considered it resolved. Forman at dealer stated it is common with XC90's to have engine shudder as if this should be accepted. Because the engine shudder is happening at higher speeds now, we're going to return to dealer, but I do not expect a solution. I've seen others report similar issues with shuddering on Volvo forums and I haven't seen 1 solution that worked. This is a problem in a lot of XC90's. The attached documents also contain some attempted fixes to correct a drifting issue.

NHTSA ODI #11511040

Mileage unknown · Sep 7, 2022
Forward Collision AvoidanceService Brakes

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are ex…

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The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

NHTSA ODI #11483375

25,000 miles · May 10, 2022
Vehicle Speed ControlCrash

The contact owns a 2020 Volvo XC90. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed, causing the vehicle to crash into a parked vehicle. The contact's wife did not sustain any injuries, and no medical attention was rec…

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The contact owns a 2020 Volvo XC90. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed, causing the vehicle to crash into a parked vehicle. The contact's wife did not sustain any injuries, and no medical attention was received. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA ODI #11464084

Mileage unknown · Mar 7, 2022
Service Brakes

I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.

NHTSA ODI #11455609

Mileage unknown · Sep 8, 2021
EngineFuel/propulsion SystemUnknown Or OtherFire

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flam…

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I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properly investigate. My insurance company said it was a fuel line fire but could not get information from the black box because it was destroyed. This car is incredibly unsafe and should be recalled. I have multiple videos and case files concerning this "thermal event". Volvo recalled this car in Europe because of this issue and says there are none in the USA.

NHTSA ODI #11432078

Mileage unknown · Apr 24, 2021
Structure

THE SPOILER COVER OVER THE THIRD BRAKE LIGHT CAME OFF ON I-95 IN THE MIDDLE OF THE FREEWAY FOR UNKNOWN REASONS.

NHTSA ODI #11413682

300 miles · Jun 19, 2020
Suspension

PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW…

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PURCHASED A NEW 2020 XC90 T6 INSCRIPTION WITH THE AIR SUSPENSION. FROM THE FIRST TIME PULLING INTO OUR DRIVEWAY, THERE WAS A DISTINCT, MUFFLED, AGGRESSIVE "THUMP" IN THE FRONT AND REAR END. THE SOUND IS INDEPENDENTLY FROM THE FRONT OR REAR SUSPENSION, DEPENDING ON WHICH IS GOING OVER A BUMP. THIS OCCURS CONSISTENTLY WHEN IN SLOW SPEEDS AND GOING OVER AN ABRUPT BUMP, SUCH AS A SPEED BUMP OR AN AGGRESSIVE CUT OUT IN A DRIVEWAY WHICH IS MADE FOR WATER RUN OFF. ONCE THE SUSPENSION COMPRESSES, THE THUMP OCCURS ON DECOMPRESSION (REBOUND). I TOOK IT INTO THE ORIGINAL DEALER (VOLVO OF TUCSON). A 2019 XC90 T8 MOMENTUM (WITH AIR SUSPENSION) WAS GIVEN AS A LOANER. AS EXPECTED, THE LOANER VEHICLE MADE THE EXACT SAME THUMP SOUND FROM THE FRONT AND REAR SUSPENSION OVER THE EXACT SAME BUMPS. THE DEALER COULD NOT REPLICATE THE SOUND ON MY CAR. I PROVIDED THEM WITH NHTSA ID #'S: 10148803 AND 10128173 (VOLVO BULLETIN #'S: TJ32978 AND TJ3303.1.1). NO RESPONSE YET AS TO THE PROBLEM OR CORRECTION. *TR

NHTSA ODI #11329741

Official recalls

7

25V179000 · Electrical System:propulsion System:traction Battery; Electrical System:software

Mar 24, 2025

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence & remedy

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Additional source detail variants (2)

Electrical System:propulsion System:traction Battery

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Electrical System:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

23V827000 · Seat Belts:critical Fasteners

Dec 7, 2023

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Consequence & remedy

Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.

23V001000 · Steering

Jan 5, 2023

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Consequence & remedy

Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

21V716000 · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Sep 15, 2021

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Consequence & remedy

Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

Additional source detail variants (2)

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

Service Brakes, Hydraulic

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

21V414000 · Electrical System:wiring:fuses And Circuit Breakers; Fuel System, Gasoline:delivery:fuel Pump

Jun 2, 2021

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence & remedy

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Additional source detail variants (2)

Electrical System:wiring:fuses And Circuit Breakers

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Fuel System, Gasoline:delivery:fuel Pump

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

21V273000 · Electrical System:software

Apr 21, 2021

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Consequence & remedy

Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.

20V144000 · Forward Collision Avoidance: Automatic Emergency Braking; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Mar 12, 2020

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence & remedy

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Additional source detail variants (2)

Forward Collision Avoidance: Automatic Emergency Braking

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.