2019 Volvo XC90

COMPONENT & AVAILABILITY: The primary brake booster assembly and vacuum pump failed twice. The vehicle remains fully assembled and grounded at Volvo Cars White Plains, available for immediate inspection upon request. SAFETY RISK: Both incidents involved primary braking system failure while traveling downhill. During the second failure on August 4, 2026, the vehicle completely overshot a residential intersection, crossed a perpendicular road, and overran the pavement, coming to a stop at the edge of the opposite traffic lane directly where a sharp hill forms and drops off. DEALER CONFIRMATION: The failure was diagnosed and confirmed by the authorized dealer service center (Volvo Cars White Plains) following flatbed towing on both June 5, 2026, and August 4, 2026. After the second failure, the service supervisor explicitly stated that because the identical system failure recurred, they would need corporate approval for a secondary repair. INSPECTION STATUS: The vehicle components were inspected and diagnosed by the manufacturer-certified dealership network. No independent third-party teardown has been authorized to preserve component evidence. WARNING SYMPTOMS & PRIOR INCIDENTS: The primary failure initially occurred on June 5, 2026, while driving downhill, requiring full-force manual pedal pressure to stop. Following a dealer replacement of both components under a single repair cost, the identical mechanical failure recurred three weeks later on August 4, 2026. Crucially, prior to both the first and second incidents, there were absolutely no warning lamps, dashboard messages, or symptoms of any kind before the component malfunction occurred.

While driving, the brakes completely failed without any warning. There were no signs, alerts, or symptoms prior to the failure. The braking ability was suddenly and entirely lost, creating an extremely dangerous situation. Upon inspection, it was determined that the brake booster had failed. This component failure directly caused the complete loss of braking power. Because this occurred without warning or prior indication and such an unexpected failure not only poses a significant safety risk to the driver and passengers but endangers everyone on the road, and it represents a severe safety hazard. A sudden brake booster failure can easily lead to loss of vehicle control, accidents, injury, or even fatalities. Immediate action is required to address this serious issue that threatens public safety.

On 23rd July 2022 my son went underneath a reversing XC90 2019 vehicle. The front wheel went over his leg and arm. He miraculously survived and the event was close to taking his life. The vehicle was my wife's car. We are in possession of the surveillance video which shows that the vehicles safety features failed. Although the vehicle was left in the reverse gear, the car was stationary, after having been in a forward motion. This sequence automatically engages the park brake and only deactivated when the pedal is pressed. The pedal was not pressed. In addition the video shows the door was open when the brake was deactivated. Another safety feature which failed to prevent the event. My wife was outside of the car and pushing on the rear of the car, trying to stop it driving over my son. Both my wife at the rear bumper and my son on the floor behind the vehicle on the floor, failed to activate the reverse sensors safety feature. Although a small post did after the vehicle drove over my son. I have a video I can email but is too big for the upload feature. Please let me know how to send the video: be warned the video is not very pleasant. After the event I had the vehicle codes read at the local Volvo dealership. Multiple codes related to failures in the parking brake were identified. I contact Volvo and have been assisting them over the last two weeks with their investigation. They have had the car for 4 hours to run this investigation and I am aware the engineers in Sweden are involved. They have now come back to me and asked to see the vehicle again to read more codes. I have been very disappointed in Volvo through this process. The video clearly shows an "Event". and they keep referencing back to the car being fine at the point of the inspection; failing to reference or acknowledge the event timing itself. I am at the point I need to make sure their investigation is being done correctly, since I feel they are playing with words and not telling me the truth.

The front rotors on my truck had to be changed twice already. The truck has 25k miles on it. The dealer warrantied them both times but they keep putting in the same kind of rotors. After a few month of driving with the new rotors the steering starts to shake when brakes are applied. The front brake pads also wear out pretty quickly. With only 25k miles they told me I needed new ones. I have invoices if needed to prove the rotors have been changed twice