The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break…
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The USB ports under the center console malfunction frequently. The main, top engine mount disintegrated and needed to be replaced under 50,000 miles. The rear seat seatbelts come loose and sag easily. They do not retract automatically. The rubber stripping, where the door jamb is, comes off. The handles to the air vent break off very easily, rendering the vents inoperable. **The software for the vehicle malfunctions constantly, displaying the incorrect readings for fuel economy, the gas gauge, and more. It is possibly affecting the catalytic converters and O2 sensors. **The vehicle turns itself on, in battery mode. **The blind spot indicators to not light up sometimes and do not make any noise indications of nearby cars.
NHTSA ODI #11707518
18,000 miles · Nov 20, 2024
Electrical SystemEngine
The contact owns a 2021 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder, and the vehicle continuously turned on and off independently. The check engine warning light was illuminated. The vehicle was towed to the dealer, who…
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The contact owns a 2021 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder, and the vehicle continuously turned on and off independently. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the auxiliary battery power was low and that the vehicle needed a software update. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 18,000.
NHTSA ODI #11626461
Mileage unknown · Sep 7, 2024
Electrical SystemEngineUnknown Or Other
August 23rd, 2024, the car started hesitating when gas was applied. The transmission light came on, then the parking brake light came on saying it was turned off, the check engine light came on, the volvo on call light came on, and the car wouldnt turn off. I moved the shift into different gears, and was able to turn the car off…
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August 23rd, 2024, the car started hesitating when gas was applied. The transmission light came on, then the parking brake light came on saying it was turned off, the check engine light came on, the volvo on call light came on, and the car wouldnt turn off. I moved the shift into different gears, and was able to turn the car off. I waited a while and started the car again. This time the on call, and check engine light stayed on. I called the dealership, was told it was probably a low battery. Had me come in Monday the 26th to have it checked. But Saturday the car wouldn't start right away, and all the warning lights came back on and wouldn't shift gears. Had to call AAA to have it towed. Got a call from the dealership Monday August 26th. Was told they were testing the battery to see if it fails so they could replace it under warranty. They ended up replacing the battery, and told me there was a lot of water in the trunk under the spare tire, where the battery for the on call is located. Said there was a gap in the sunroof weather stripping where tree debris probably clogged the drain pipes. They cleaned that out, and replaced the sunroof weather stripping which was under warrenty. But I was told the water and clogged pipe was not under warrenty, and had to pay for that? September 6th, 30k service and check the on call light that never went off. They found 1.5 inches of water under my front carpet and will be checking for electrical damage and corrosion. They told me this is not covered under the warranty and advised to call my insurance. My safety concern is future electrical issues/ failures while driving. At any time something could malfunction. Thats a huge safety concern and not feeling safe to drive the car. There is nothing about this huge problem in the warranty or maintenance to check the drains !!! September 9th I will call the claims department and notify the adjuster. Also call back the dealership. Prior to this I've had no problems with the car.
NHTSA ODI #11613270
Mileage unknown · Jun 28, 2023
EngineFuel/propulsion SystemService Brakes
While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is NO information in the manual for what this means- they…
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While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is NO information in the manual for what this means- they told me to contact my local. So I call them and they state it’s safe to drive and they could get me into the schedule 3 weeks out…. Then, I get to my appointment and they then tell me my brakes and rotators are completely shot at 42,000 miles.
NHTSA ODI #11529485
Mileage unknown · Oct 23, 2022
EngineService BrakesUnknown Or Other
I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across…
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I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across when car was sitting for 5 days in august, not from rocks on road. Vehicle has unusually low mileage of 16-18 mpg city & hyw driving. Brakes are noisy- I thought they were crack when I purchased last year. These happened on multiple dates of which your system doesn’t allow me to add.
NHTSA ODI #11490467
Mileage unknown · Jul 11, 2022
Electrical SystemEngineFuel/propulsion System
On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only …
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On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only a turtle 🐢 icon appeared on the dash. Online owner’s manual was not avail. There was no response to pressing On call or SOS buttons. Using a phone, the Volvo website said the turtle meant “Reduced Engine Performance” told us nothing new. Stuck in nowhere land without any help, turned the engine off, waited 10 min. Restarted the engine which then appeared in normal op. Turtle had disappeared. Cautiously eased back onto I-80. 20 minutes later, now in WY, the power FAILED AGAIN. This time a yellow engine icon showed on the dash. Using hazard flashers, driver again moved to right shoulder and turned off the car. Again no response from call buttons. A call to Dealership in IL said it was closed and the dealer Showroom in CO said to drop off the vehicle that night. Restarted and tried again in the dark. Near Cheyenne, Volvo lost power 3RD TIME. An Engine outline icon appeared. No help…made it to Ft Collins. We flew back home leaving a disabled Volvo at Ft Collins dealer whose service rep said the “car was unsafe“ and not having a definitive cause after they ran diagnostics, asked if we wanted to “file a case with the company”, and ordered a replacement fuel pump in hope it solves the problem. We immediately asked the case be filed and again 3 days later. By soliciting help from an IL Volvo dealership owner, we learn the case was Not filed (Never happened), and only Maybe? the fuel pump is bad. We are now 11 days without a car which will need to be transported somehow back to us. Meanwhile we are 970 miles away, doubting this car’s safe operation, and without confidence in the quality of technical service at Fort Collins dealer.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence & remedy
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Electrical System:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence & remedy
Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence & remedy
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Additional source detail variants (2)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Service Brakes, Hydraulic
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Additional source detail variants (3)
Seat Belts:rear/other:retractor
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Seat Belts:front:retractor
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Seat Belts
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence & remedy
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Additional source detail variants (3)
Air Bags: Air Bag/restraint Control Module
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Seat Belts:pretensioner
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Air Bags
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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