NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
5 reportsMileage unknown · Jun 12, 2017
Suspension
I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND I DID, JUST WHOLE CAB IT'S SW…
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I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND I DID, JUST WHOLE CAB IT'S SWAY ANY WAY. POOR WATHER LIKE WIND IT'S IS DIFFICULT DRIVING, ROAD ZONE NOT EVEN LANE IT'S TERRIBLE AND AWCORSE IN THE TAKE A CURVE I HAVE TO SLOW DOWN TO THE MINIMUM SPEED, MAKE A DENGER FOR OTHER DRIVER. I WILL BE PUT TRUCK FOR SHOP DO INVESTIGATION, JUST I'M PUT IN ALMOST $10.000 FOR REPAIR LIKE I DO NOT HAVE TO REPLACE MY WHOLE SUSPENSION AND OTHER STUFF, ALSO I STILL HAVE A TRUCK PAYMENT AND INSURANCE AND I HAVE TO TO RUN. LIKE I READ OTHER COMPLAIN, OTHER DRIVERS HAVE A SIMILAR PROBLEM. PLESE DO SOMETHING. TRULY WESLEY O/O . HAVE A NICE DAY
NHTSA ODI #10994379
Mileage unknown · Apr 24, 2017
Electrical SystemSuspension
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR…
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TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #10980140
2,500 miles · Nov 30, 2015
StructureInjury
TL* THE CONTACT OWNS A 2016 (NA) VOLVO VNL. THE CONTACT STATED THAT WHILE GETTING OFF THE TOP BUNK OF THE VEHICLE, THE CONTACT BECAME INJURED AND RECEIVED NERVE DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACT…
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TL* THE CONTACT OWNS A 2016 (NA) VOLVO VNL. THE CONTACT STATED THAT WHILE GETTING OFF THE TOP BUNK OF THE VEHICLE, THE CONTACT BECAME INJURED AND RECEIVED NERVE DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10807468
329,090 miles · Mar 20, 2015
Air BagsSteeringCrashInjury
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIM…
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DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK. *TR
NHTSA ODI #10700730
118,390 miles · Mar 2, 2012
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2012 VOLVO VNL 670. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V036000 (SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE) AND WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE RECALL REPAIR WAS A TEMPORARY REPAIR WHICH INCLUDED DISABLING THE TRACTION CONTROL. THE MANUFACTURER DID NOT PROV…
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TL* THE CONTACT OWNS A 2012 VOLVO VNL 670. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V036000 (SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE) AND WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE RECALL REPAIR WAS A TEMPORARY REPAIR WHICH INCLUDED DISABLING THE TRACTION CONTROL. THE MANUFACTURER DID NOT PROVIDE A PERMANENT REMEDY FOR THE DEFECT. THE CONTACT STATED THAT SHE NO LONGER FELT SAFE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,390.
NHTSA ODI #10450051
Official recalls
14Oct 13, 2015
Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VNL and VNM trucks manufactured June 21, 2010, to December 14, 2012. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Consequence & remedy
Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy: Volvo will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 23, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1507.
Oct 8, 2015
Volvo Trucks North America (Volvo) is recalling certain model year 2012-2014 Volvo VNL trucks manufactured December 1, 2011, to September 1, 2013, equipped with certain Electric Auxiliary Power Units (APU), part number BA600, manufactured by Idle Free Systems (IFS). The affected APUs have metal housings whose mounting points may crack and tear. Additionally, the mounting bolts of the power units may loosen or possibly fail.
Consequence & remedy
Consequence: If the mounting points crack and tear or the attaching bolts loosen or fail, the power unit may detach from the truck, becoming a road hazard and increasing the risk of a crash.
Remedy: Volvo will notify owners and IFS dealers will inspect the APU for damage and, where needed, install a welded gusset upgrade kit to strengthen the APU C-channels. All units will receive stronger clamping brackets. The recall began on December 10, 2015. Owners may contact Volvo customer service at 1-800-528-6586, or IFS customer service at 1-920-206-9333. Volvo's number for this recall is RVXX1506.
Aug 17, 2015
Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.
Consequence & remedy
Consequence: If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1-800-258-6586. Volvo's number for this recall is RVXX1504.
Nov 18, 2014
Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.
Consequence & remedy
Consequence: If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.
Remedy: Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1406.
Nov 18, 2014
Volvo Trucks North America (Volvo) is recalling certain model year 2011-2014 VAH and VNL trucks manufactured May 12, 2010, to October 31, 2014. The affected vehicles may experience premature tire failure during certain operating conditions such as high speeds, heavy load, and high road temperature.
Consequence & remedy
Consequence: Premature tire failure could increase the risk of a vehicle crash.
Remedy: Volvo will notify owners, and dealers will replace the tires and set the road speed limiter, free of charge. The recall began on January 16, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1405.
Jun 20, 2014
Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Consequence & remedy
Consequence: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
Additional source detail variants (2)
Forward Collision Avoidance: Adaptive Cruise Control
Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Consequence: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
Forward Collision Avoidance: Crash Imminent Braking
Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Consequence: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
Aug 13, 2013
Volvo Trucks North America (Volvo) is recalling certain model year 2011-2012 VAH, VHD, VNL, and VNM trucks manufactured February 1, 2010, through September 30, 2010 and June 1, 2011, through November 30, 2011. The windshield wiper motor may fail.
Consequence & remedy
Consequence: Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.
Remedy: Volvo will notify owners and dealers will replace the windshield wiper motor, free of charge. The recallbegan on December 6, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo's recall number is RVXX1304.
Jun 26, 2013
Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.
Consequence & remedy
Consequence: Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.
Remedy: Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1-336-393-2000.
Apr 22, 2013
Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VHD and VNL vehicles manufactured December 13, 2010, through July 17, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. The brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Consequence & remedy
Consequence: Overheated brake components could result in a fire.
Remedy: Volvo will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Volvo at 1-336-393-2000. Volvos campaign recall number is RVXX1302.
Mar 21, 2013
Volvo is recalling certain model year 2012-2014 VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe.
Consequence & remedy
Consequence: Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.
Remedy: Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall began on May 7, 2013. Owners may contact Volvo's recall support line at 1-877-800-4945 and select option 1.
Feb 1, 2012
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD AND MODEL YEAR 2011-2013 VNL AND VNM VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 18, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.
Consequence & remedy
Consequence: INADVERTENT BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. INADVERTENT BRAKE APPLICATION CAN CAUSE THE WHEELS TO LOCK-UP LEADING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: VOLVO WILL NOTIFY OWNERS, AND PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. A PERMANENT REMEDY HAS BEEN DEVELOPED AND NOTIFICATION TO OWNERS BEGAN ON APRIL 27, 2012. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Sep 1, 2011
VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VNL AND VNM TRUCKS MANUFACTURED FROM MAY 1, 2010, THROUGH JANUARY 31, 2011. DURING THE COUPLING PROCESS, IT IS POSSIBLE FOR THE DRIVER TO PARTIALLY CLOSE THE FIFTH WHEEL LOCK AND IF SOLELY RELYING ON A TUG TEST (PULL TEST), THE DRIVER MAY THINK THAT THE FIFTH WHEEL LOCK IS PROPERLY COUPLED TO THE TRAILER KING PIN WHEN IN FACT IT IS NOT PROPERLY COUPLED.
Consequence & remedy
Consequence: IF THE DRIVER DRIVES AWAY WITH A TRAILER THAT IS NOT PROPERLY COUPLED, THE TRAILER CAN COME LOOSE AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE LOCK BAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 7, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
May 20, 2011
VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2012 VHD, VNL, AND VNM TRUCKS EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Consequence & remedy
Consequence: THIS CAN RESULT IN SEAM WELD FRACTURE WHEN TORQUE IS APPLIED. ONCE THE TUBE SEAM WELD IS FRACTURED, THE DRIVELINE MAY BECOME INOPERABLE, WHICH MAY RESULT IN A DISABLED VEHICLE OR DEBRIS FROM THE DRIVELINE FALLING ONTO THE ROADWAY, BOTH OF WHICH CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
May 3, 2011
VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD, VNL, AND MODEL YEAR 2012 VNM TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Consequence & remedy
Consequence: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: VOLVO TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT AUGUST 12, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4AQ18005 · Discrepancies In Required Cfr Reporting
Opened Oct 22, 2018 · Closed Aug 4, 2023
Status: closed (inferred from source dates) · Communication
On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.
PE13005 · Windshield Wiper Failures
Opened Mar 18, 2013 · Closed Aug 29, 2013
Status: closed (inferred from source dates) · Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through the windshield, which may result in a vehicle crash.Volvo initiated a safety recall (NHTSA Recall No. 13V-349) to address the safety defect in approximately 17,824 Model Year 2011 and 2012 VAH, VHD, VNL, and VNM Trucks.Volvo?s action to remedy the subject vehicles for the defective wiper motor resolves the issue raised by this investigation and therefore this investigation is closed.
Additional source detail variants (4)
Visibility:windshield Wiper/washer:linkages
Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through the windshield, which may result in a vehicle crash.Volvo initiated a safety recall (NHTSA Recall No. 13V-349) to address the safety defect in approximately 17,824 Model Year 2011 and 2012 VAH, VHD, VNL, and VNM Trucks.Volvo?s action to remedy the subject vehicles for the defective wiper motor resolves the issue raised by this investigation and therefore this investigation is closed.
Visibility:windshield Wiper/washer:motor
Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through the windshield, which may result in a vehicle crash.Volvo initiated a safety recall (NHTSA Recall No. 13V-349) to address the safety defect in approximately 17,824 Model Year 2011 and 2012 VAH, VHD, VNL, and VNM Trucks.Volvo?s action to remedy the subject vehicles for the defective wiper motor resolves the issue raised by this investigation and therefore this investigation is closed.
Visibility:windshield Wiper/washer
Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through the windshield, which may result in a vehicle crash.Volvo initiated a safety recall (NHTSA Recall No. 13V-349) to address the safety defect in approximately 17,824 Model Year 2011 and 2012 VAH, VHD, VNL, and VNM Trucks.Volvo?s action to remedy the subject vehicles for the defective wiper motor resolves the issue raised by this investigation and therefore this investigation is closed.
Visibility/wiper
Through regular communications with heavy truck fleets, ODI learned of a potential issue involving failures of both the windshield wiper motor or linkage on model year 2011-2012 Volvo VNL trucks.ODI searched its Early Warning Reporting (EWR) database and identified a significant number of claims of wiper system problems reported by Volvo.In some cases the windshield wiper linkage separated and in others the wiper motor failed.In both failure modes, the visibility of the driver is significantly diminished.In response to an ODI Information Request (IR) dated 25 March 2013, Volvo provided warranty data that identified three distinct windshield wiper failure modes on the subject vehicles: wiper motor, wiper linkage, and wiper arms.Analyzing the warranty data revealed elevated rates of wiper motor and wiper arm failures.The warranty data further showed that the wiper arm failures occurred early in the vehicle service life suggesting that those that were likely to fail had already doneso.However the wiper motor failures were found to be an ongoing concern.Owners continued to file warranty claims at an elevated rate at the time of this investigation.Following a meeting on 25 July 2013, Volvo notified ODI on 9 August 2013 they had determined the wiper motor drive gear may prematurely fail on subject vehicles manufactured from 1 February 2010 through 30 September 2010 and 1 June 2011 through 30 November 2011.Volvo states that the failure presents a risk of decreased visibility through the windshield, which may result in a vehicle crash.Volvo initiated a safety recall (NHTSA Recall No. 13V-349) to address the safety defect in approximately 17,824 Model Year 2011 and 2012 VAH, VHD, VNL, and VNM Trucks.Volvo?s action to remedy the subject vehicles for the defective wiper motor resolves the issue raised by this investigation and therefore this investigation is closed.
PE13002 · Stop Lamp Switch Signal
Opened Feb 7, 2013 · Closed Jul 3, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:manual Transmission; Service Brakes, Air:controls:foot Control/valve
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.
Additional source detail variants (3)
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.
Power Train:manual Transmission
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.
Service Brakes, Air:controls:foot Control/valve
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.
RQ11001 · Volvo Sleeper Glass de-bonding
Opened May 23, 2011 · Closed Jan 20, 2012
Status: closed (inferred from source dates) · Visibility:glass, Side/rear
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.
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