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2004 Volvo Vnl

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 5 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Tires. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Visibility complaints

1 reports
Clear category filter
2,000 miles · Jan 21, 2004
Visibility

GLASS MIRRORS VIBRATED TO THE POINT WERE IT WAS DIFFICULT TO SEE. *AK

NHTSA ODI #10055494

Official recalls

6

10V282000 · Steering:linkages:drag:link:connection

Jun 24, 2010

VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2001-2006 VNL AND VNM TRUCKS MANUFACTURED WITH A TRW SEALED DRAG LINKS. CERTAIN FACTORS CAN EXIST, WHICH IF LEFT UNTREATED MAY RESULT IN A BALL SOCKET SEPARATION.

Consequence & remedy

Consequence: BALL SOCKET SEPARATION AT THE DRAG LINK RESULTS IN COMPLETE LOSS OF STEERING, AND THEREFORE CAN RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL INSPECT AND REPAIR THE BALL SOCKET OR THE DRAG LINK AS REQUIRED IF NECESSARY. AS PARTS ARE LIMITED, VOLVO TRUCKS MAILED AN INTERIM OWNER LETTER ON SEPTEMBER 2, 2010. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

09V173000 · Visibility:windshield Wiper/washer:motor

May 21, 2009

VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.

Consequence & remedy

Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.

Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

07V573000 · Electrical System:wiring:fuses And Circuit Breakers

Dec 14, 2007

ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.

Consequence & remedy

Consequence: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.

Remedy: DEALERS WILL REPLACE THE CIRCUIT BREAKERS WITH FUSES. THE RECALL BEGAN ON FEBRUARY 25, 2008. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

06V021000 · Engine And Engine Cooling:exhaust System

Jan 26, 2006

ON CERTAIN TRUCKS EQUIPPED WITH D12D ENGINES, THE EXHAUST GAS RECIRCULATION (EGR) COOLER INLET PIPES OR THE PIPES THAT CONNECT THE EGR VALVES TO THE COOLER MAY CRACK OR BREAK.

Consequence & remedy

Consequence: IF THE PIPES OR THE COOLER INLET PIPES FAIL AND ARE LEFT UNTREATED, THE AIR CLEANER AND INNER FENDER MAY BE SUBJECT TO HOT EXHAUST GASES, WHICH COULD LEAD TO A FIRE.

Remedy: DEALERS WILL INSPECT AND REPAIR THE EGR COOLER PIPES AS REQUIRED AND INSTALL A HEAT SHIELD FREE OF CHARGE. AN INTERIM OWNER LETTER WAS MAILED ON FEBRUARY 17, 2006, TO ADVISE ON PRECAUTIONS THAT THE OWNER CAN TAKE UNTIL PARTS BECOME AVAILABLE. OWNERS ARE BEING NOTIFIED STARTING MARCH 3, 2006, THAT PARTS ARE NOW AVAILABLE. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

05V498000 · Wheels

Nov 2, 2005

CERTAIN TRUCKS EQUIPPED WITH FRONT STEER AXLE AIR SUSPENSION MAY DEVELOP A FRONT WHEEL WOBBLE WHEN THE TIRES BECOME WORN.

Consequence & remedy

Consequence: IF THE WOBBLE PERSISTS AND IS LEFT UNTREATED, DAMAGE MAY OCCUR WHICH COULD IMPAIR VEHICLE CONTROL AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.

Remedy: DEALERS WILL REPAIR AND REPLACE THE FRONT VERTICAL SHOCKS ON EACH SIDE OF THE FRONT SUSPENSION AND ADD A HORIZONTAL STABILIZER. THE RECALL BEGAN ON FEBRUARY 20, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

05V346000 · Equipment:other:labels

Aug 1, 2005

CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE SIZE DESIGNATION ON THE CERTIFICATION LABEL IS NOT SHOWN.

Consequence & remedy

Consequence: THE CERTIFICATION LABEL IS INCORRECT GIVING IMPROPER INFORMATION.

Remedy: DEALERS WILL REPLACE THE CERTIFICATION LABELS. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ11001 · Volvo Sleeper Glass de-bonding

Opened May 23, 2011 · Closed Jan 20, 2012

Status: closed (inferred from source dates) · Visibility:glass, Side/rear

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.

EA09003 · Drag Link Failure

Opened Jan 15, 2009 · Closed Jul 6, 2010

Status: closed (inferred from source dates) · Steering; Steering:gear Box:shaft Pitman; Steering:gear Box:shaft Sector; Steering:linkages; Steering:linkages:drag:link:connection; Steering:linkages:drag:power Assist System; Steering:linkages:knuckle:spindle:arm

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Additional source detail variants (7)

Steering:gear Box:shaft Pitman

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering:gear Box:shaft Sector

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering:linkages:drag:link:connection

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering:linkages:drag:power Assist System

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering:linkages:knuckle:spindle:arm

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering:linkages

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.

Steering

EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.