ON MAY 9TH, WE PURCHASED A NEW VOLVO V 40 STATION WAGON FROM PUTNAM VOLVO IN BURLINGAME, CALIFORNIA. ON MAY 17 2004 THIS BRAND NEW CAR STALLED DEAD WHILE MOVING FORWARD IN TRAFFIC, A WEEK AFTER IT WAS PURCHASED. WE CALLED THE DEALERSHIP AND THEY BLEW US OFF AND SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM AND THAT IT WAS PROBA…
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ON MAY 9TH, WE PURCHASED A NEW VOLVO V 40 STATION WAGON FROM PUTNAM VOLVO IN BURLINGAME, CALIFORNIA. ON MAY 17 2004 THIS BRAND NEW CAR STALLED DEAD WHILE MOVING FORWARD IN TRAFFIC, A WEEK AFTER IT WAS PURCHASED. WE CALLED THE DEALERSHIP AND THEY BLEW US OFF AND SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM AND THAT IT WAS PROBABLY "BAD GAS." A FEW WEEKS LATER IN JULY 2004 ITT STALLED DEAD AGAIN WHILE MAKING A TURN AT A BUSY INTERSECTION (MILEAGE 3,612). WE COULD HAVE BEEN KILLED! WE TOOK IT IMMEDIATELY INTO THE DEALERSHIP AND SAID IT WAS UNSAFE TO DRIVE. TWO WEEKS WENT BY AND THE PUTNAM VOLVO DEALERSHIP WHERE WE PURCHASED IT SAID THEY COULD NOT FIND A PROBLEM. THE MECHANIC IN SERVICE LET IT SLIP THAT THEY HAD SEEN 4 OTHER VOLVOS WITH THIS PROBLEM. WE THINK THIS IS A VERY SERIOUS, LIFE THREATENING PROBLEM AND WONDER IF SOMEONE HAS TO DIE BEFORE THIS IS MADE PUBLIC AND CORRECTED. WE HAVE LOST FAITH IN THE SAFETY OF THIS CAR WHICH IS THE SOLE REASON WE PURCHASED A VOLVO. VOLVO FINALLY DEMANDED THAT WE PICK UP THE CAR EVEN THOUGH THEY NEVER COULD REPLICATE THE PROBLEM NOR WOULD THEY GUARNATEE THAT IT WAS FIXED. I HAVE TO COMMUTE ON HIGHWAY 5 AND OBVIOUSLY THIS KIND OF PROBLEM WOULD BE DEADLY IF IT STALLED DEAD ON ME IN THIS SITUATION. IN THE PAST WE HAVE BOUGHT HONDAS BECAUSE OF THEIR MECHANICAL RELIABILITY BUT THE NEWS MEDIA HAS LEAD US TO BELIEVE THAT VOLVOS WERE THE SAFEST CAR.*AK
Volvo Trucks North America (Volvo) is recalling certain 2004-2019 Volvo VHD trucks equipped with snow plow lamp preparation kits. The snow plow headlights can be turned on without other exterior lights, and high beam indicator will not work when the snow plow high beams are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: The driver may operate the vehicle with the snow plow headlights on but the marker and tail lamps off, reducing the vehicle's visibility and increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the software related to the plow lights, free of charge. The recall began December 19, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1804.
Volvo is recalling certain model year 2002-2013 VHD and VN trucks, manufactured from August 4, 2000, through June 22, 2012, and equipped with bench passenger seats. The seat belt d-ring weld may not be sufficient enough to meet the seat belt pull test. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: In the event of a crash, an insufficient seat belt weld may prevent the seat belt from properly restraining the occupant. This increases the risk of injury to the seat occupant.
Remedy: Volvo Trucks of America will notify owners, and dealers will replace the suspected d-ring, free of change. The safety recall began on May 10, 2013. Owners may contact Volvo at 1-336-393-2000.
VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Consequence & remedy
Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.
Consequence & remedy
Consequence: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE CIRCUIT BREAKERS WITH FUSES. THE RECALL BEGAN ON FEBRUARY 25, 2008. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON CERTAIN TRUCKS, THE WHEEL SPACER MAY BECOME DISTORTED FROM HEAT WHICH POTENTIALLY COULD LEAD TO A LOSS OF CLAMP THAT MAY RESULT IN LOOSE WHEEL NUTS.
Consequence & remedy
Consequence: IF THE WHEEL NUTS LOOSEN FOR ANY REASON, DAMAGE TO THE WHEEL STUDS AND WHEEL MAY OCCUR, AND MAY LEAD TO A COMPLETE SEPARATION OF THE WHEELS FROM THE TRUCK WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE WHEEL SPACERS AND THE WHEEL EQUIPMENT (WHEELS,STUDS, AND HUB) WILL BE INSPECTED FOR DAMAGE AND REPLACED IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON CERTAIN TRUCKS EQUIPPED WITH D12D ENGINES, THE EXHAUST GAS RECIRCULATION (EGR) COOLER INLET PIPES OR THE PIPES THAT CONNECT THE EGR VALVES TO THE COOLER MAY CRACK OR BREAK.
Consequence & remedy
Consequence: IF THE PIPES OR THE COOLER INLET PIPES FAIL AND ARE LEFT UNTREATED, THE AIR CLEANER AND INNER FENDER MAY BE SUBJECT TO HOT EXHAUST GASES, WHICH COULD LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT AND REPAIR THE EGR COOLER PIPES AS REQUIRED AND INSTALL A HEAT SHIELD FREE OF CHARGE. AN INTERIM OWNER LETTER WAS MAILED ON FEBRUARY 17, 2006, TO ADVISE ON PRECAUTIONS THAT THE OWNER CAN TAKE UNTIL PARTS BECOME AVAILABLE. OWNERS ARE BEING NOTIFIED STARTING MARCH 3, 2006, THAT PARTS ARE NOW AVAILABLE. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.
Consequence & remedy
Consequence: IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE06054 · Inoperable Tail Lights
Opened Nov 16, 2006 · Closed Feb 7, 2007
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:tail Lights; Exterior Lighting:turn Signal
ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting:brake Lights
ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:tail Lights
ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:turn Signal
ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE06013 · Disc Wheel Spacers For Aluminum Wheels
Opened Mar 16, 2006 · Closed Jun 20, 2006
Status: closed (inferred from source dates) · Wheels; Wheels:lugs/nuts/bolts/studs
ON JUNE 9, 2006, VOLVO TRUCK NORTH AMERICA FILED DEFECT REPORT 06V-213THAT DIRECTS DEALERS TO REPLACE THE DISC WHEEL SPACER ORIGINALLY INSTALLED IN 872 (*) MODEL YEAR 2004-2006 VHD VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THE DEALERS WILL INSTALL A NEW DISC WHEEL SPACER MANUFACTURED BY A DIFFERENT SUPPLIER.DURING THE DISC INSTALLATION, DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE DAMAGED WHEEL END COMPONENTS (HUB, STUDS, AND/OR WHEELS). (*) THE ORIGINALLY INSTALLED DISC WHEEL SPACER HAS BEEN REMOVED FROM AN ADDITIONAL 274 VHD VEHICLES IN RESPONSE TO VTNA'S SERVICE BULLETIN SP 771-003 ISSUED IN AUGUST 2005.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
ON JUNE 9, 2006, VOLVO TRUCK NORTH AMERICA FILED DEFECT REPORT 06V-213THAT DIRECTS DEALERS TO REPLACE THE DISC WHEEL SPACER ORIGINALLY INSTALLED IN 872 (*) MODEL YEAR 2004-2006 VHD VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THE DEALERS WILL INSTALL A NEW DISC WHEEL SPACER MANUFACTURED BY A DIFFERENT SUPPLIER.DURING THE DISC INSTALLATION, DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE DAMAGED WHEEL END COMPONENTS (HUB, STUDS, AND/OR WHEELS). (*) THE ORIGINALLY INSTALLED DISC WHEEL SPACER HAS BEEN REMOVED FROM AN ADDITIONAL 274 VHD VEHICLES IN RESPONSE TO VTNA'S SERVICE BULLETIN SP 771-003 ISSUED IN AUGUST 2005.
Wheels
ON JUNE 9, 2006, VOLVO TRUCK NORTH AMERICA FILED DEFECT REPORT 06V-213THAT DIRECTS DEALERS TO REPLACE THE DISC WHEEL SPACER ORIGINALLY INSTALLED IN 872 (*) MODEL YEAR 2004-2006 VHD VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THE DEALERS WILL INSTALL A NEW DISC WHEEL SPACER MANUFACTURED BY A DIFFERENT SUPPLIER.DURING THE DISC INSTALLATION, DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE DAMAGED WHEEL END COMPONENTS (HUB, STUDS, AND/OR WHEELS). (*) THE ORIGINALLY INSTALLED DISC WHEEL SPACER HAS BEEN REMOVED FROM AN ADDITIONAL 274 VHD VEHICLES IN RESPONSE TO VTNA'S SERVICE BULLETIN SP 771-003 ISSUED IN AUGUST 2005.
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