2000 Volvo V70XC

PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER BEING TOLD THE COST, DEALERSHIP CALLED BACK TO SAY UNDER EMISSIONS WARRANTY. $1200 PART WAS COVERED BUT I PAID LABOR/OTHER PARTS. DEALER WAS ASKED ON BOTH OCCASIONS TO COMPLETE SERVICE DUE. FAILED TO COMPLETE THESE AS REQUESTED. PROBLEMS CONTINUED. THIS TIME THE DEALERSHIP TOLD ME THAT ETS WAS GONE CAUSING THE CAR TO GO INTO LIMP MODE. REPAIRS DONE AT A COST OF ALL $2600.00. LESS THAN A YEAR, SAME PROBLEM OCCURRED. THE OIL LIGHT CAME ON (THOUGH THERE WAS OIL IN THE CAR). THE CAR WAS TOWED TWO HOURS BACK HOME . WHEN I TOOK THE CAR TO A DIFFERENT INDEPENDENT GARAGE THEY (LIKE TWO OTHERS BEFORE) TOLD ME TO VOLVO. WENT BACK TO VOLVO BUT NOT BEFORE I HAD TO PULL OVER AND BE TOWED AGAIN. THE ENGINE BEGAN SMOKING, THE CAR SHOOK VIOLENTLY, THE OIL LIGHT (WHICH VOLVO HAD LESS THAN TWO WEEKS BEFORE SAID WAS FINE) CAME ON...THE REPORT BACK FROM VOLVO IS THAT THE ETS IS GONE AGAIN BUT ALSO THAT THE ENGINE REQUIRED REPLACING ($6000 JOB). THIS WAS MORE THAN TWO MONTHS AGO AND MY CAR STILL SITS AT VOLVO WAITING FOR RESOLVE. I STRONGLY BELIEVE THE ONGOING ISSUES ARE DIRECTLY RELATED TO THE NEED FOR A NEW ENGINE AND THAT VOLVO WAS NEGLIGENT IN THEIR RESPONSIBILITY (REPEATEDLY) TO MAKE THE NECESSARY REPAIRS. NOT ONLY AM I OUT THE $20 000.00 TO PURCHASE THE CAR ONLY TWO YEARS AGO, I AM OUT ABOUT $6000 FOR REPAIRS ALREADY COMPLETED AND AM NOW BEING TOLD IT WILL BE ANOTHER $6000 TO FIX THIS PROBLEM. *TR

2000 VOLVO V70XC REAR LATCH FAILURE. MY XC WAGON HAS EXPERIENCED INTERMITTENT REAR LATCH FAILURES SINCE 2002. THE PROBLEM ONLY USED TO OCCUR DURING THE WINTERS, WHICH ACCOUNT FOR 3 MONTHS A YEAR IN MA. I BROUGHT IT IT TO MY VOLVO DEALER, BARRY'S VOLVO OF DARTMOUTH, MA ON 2/17/2004. SINCE THEY WERE TESTING IT IN THEIR HEATED GARAGE, OF COURSE, THE PROBLEM WAS NOT REPRODUCED. THEY LUBED THE LATCH AND SENT THE CAR HOME. WE DEALT WITH IT FOR A YEAR AND THEN I FOUND THE TSBS ON THE INTERNET, THANKS TO BRICKYARD.COM AND THE NHTSA. I HAVE SINCE TRIED TWO MORE TIMES TO GET MY DEALER TO REPAIR THE LATCH AS NOW THE LATCH FAILS JUST ABOUT EVERY TIME I CLOSE THE REAR TRUNK. I FEAR FOR MY CHILDREN'S SAFETY AS WELL AS MY PET, WHO RIDES IN THE REAR, AND ANY BELONGINGS WE PLACE BACK THERE. I HAVE CALLED VOLVO NA AND WAS TOLD THEY WOULD MAKE SURE MY DEALER WOULD REMEDY THE PROBLEM. I CALLED THE DEALER AGAIN AND THEY SAID THERE WAS NO SAFETY ISSUE, RECALL OR WHATEVER FOR MY CAR AND THEY WOULD GLADLY FIX IT AT MY EXPENSE. I'VE FINNALY HAD ENOUGH AND DECIDED TO FILE A COMPLAINT WITH THE NHTSA SINCE THERE IS A DOCUMENTED PROBLEM WITH THIS CAR, NHTSA00V239000

I PURCHASED A 2000 VOLVO V70, 5DR, WAGON A/T AWD, VIN: [XXX] FROM PUTNAM VOLVO 3 CALIFORNIA DRIVE BURLINGAME CA., AN AUTHORIZED VOLVO DEALERSHIP AND REPAIR SERVICE PROVIDER. JAN 14, 2000. ALL WARRANTY AND SUBSEQUENT ROUTINE SERVICE WAS PERFORMED ON THE VEHICLE BY PUTNAM VOLVO THRU MAY 2004. SHORTLY AFTER PURCHASE OF THE VEHICLE MY WIFE AND I DISCOVER THAT THE REAR HATCH LATCH WOULD NOT PROPERLY ENGAGE, FASTEN OR LOCK UNDER COLD TEMPERATURE CONDITIONS MEANING TEMPERATURES NEAR OR BELOW FREEZING (32? F OR 0?C). WE REPORTED THE PROBLEM AT THE FIRST SCHEDULED MAINTENANCE SERVICE AND PERIODICALLY THEREAFTER DURING SCHEDULED MAINTENANCE SERVICE CALLS PARTICULARLY DURING WINTER AND SPRING MONTHS. WE HAVE A CABIN IN THE HIGH SIERRAS WHERE TEMPERATURES ARE BELOW FREEZING DURING WINTER SKI SEASON. THE REAR HATCH LATCH SIMPLY DOES NOT ENGAGE AND THE HATCH CAN NOT BE SECURED CLOSED UNDER COLD CONDITIONS. I RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER : 00V239000 CONCERNING THE LATCHES/ LOCKS/LINKAGES:TAILGATE:LATCH DESCRIBING THE PROBLEM WE HAVE REPEATABLE EXPERIENCED WITH OUR VEHICLE AFFLICTING VOLVO OF THE SAME YEAR AND MODEL LINE AS OURS. I CONTACTED THE PUTNAM VOLVO SERVICE AND REQUESTED REPLACEMENT OF THE REAR HATCH LATCH OF OUR VEHICLE BASED UPON IDENTIFIED RECALL CAMPAIGN. THE SERVICE PERSONNEL PERFORMED A VIN SEARCH PROVIDED BY VOLVO, AND ASSERTED THAT OUR VEHICLE DID NOT HAVE THE INCORRECTLY MANUFACTURE REAR HATCH LATCH. NOT DID THE SERVICE PERSONNEL OFFER TO INVESTIGATE WHETHER THE PROBLEM DESCRIBED IN THE RECALL CAMPAIGN WAS IN FACT AFFLICTING THE VEHICLE, AND EVEN DENIED AWARENESS OF THE RECALL CAMPAIGN. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THERE IS A CURRENT RECALL ON HATCH DOOR LATCHES ON 2000 VOLVO V70'S. I HAVE A 2000 VOLVO V70 XC AND THE VOLVO PEOPLE ARE TELLING ME THAT THERE IS NOT A RECALL ON THAT VEHICLE. I CALLED A LOCAL VOLVO DEALER TODAY AND THEY SAID THAT THE TWO VEHICLES HAVE THE SAME LATCH SYSTEM OUR LATCH IS NOT WORKING PROPERLY AND OUR IDIOT LIGHT NOW COMES ON TELLING US THE BACK LATCH IS NOT SHUT WHEN IT IS. I AM NERVOUS THAT THE BACK HATCH IS GOING TO OPEN UP WHEN WE ARE DRIVING DOWN THE ROAD. *JB