2000 Volvo V70XC

1. OUR 2000 VOLVO V70 CROSS COUNTRY SE WITH JUST 67,000 MILES ON THE ODOMETER HAD SURGING WHEN UNDER CONSTANT THROTTLE ON THE ROAD. THIS WAS FOLLOWED SHORTLY BY HAVING SEVERE THROTTLE RESPONSE SUCH AS HAVING THE CAR ABRUPTLY SLOWED FROM 55 MPH TO 10 MPH AT A CONSTANT THROTTLE. MY WIFE, COMING HOME FROM WORK LATE AT NIGHT, HAD TO DRIVE AT A VERY UNSAFE 10 MPH ON A MAJOR ROAD. THIS COULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN HEAVIER TRAFFIC. LUCKILY THERE WAS NOT MUCH TRAFFIC, AND SHE COULD PULL OVER TO LET FASTER CARS PASS. 2. THE V70 HAD A ETM WARNING LIGHT LIT UP INTERMITTENTLY ON THE DASHBOARD DURING THE SURGING PERIOD AS WELL CONSTANTLY WHEN SHE HAD TO DRIVE HOME AT 10 MPH WITH THE ACCELERATOR PEDAL FLOORED. 3. DARLING VOLVO IN BANGOR MAINE INDICATED THAT THE CAUSE WAS THE ELECTRONIC THROTTLE MODULE AND ASSOCIATED PARTS WHICH WERE FAILING AND NEEDED REPLACEMENT. 4. DARLINGS VOLVO ESTIMATED THE COST TO BE OVER $1000 FOR THE REPAIR, PARTS AND LABOR. WE WERE TOLD THAT THIS PART CAN NOT JUST BE REPAIRED BUT MUST BE REPLACED WITH A NEW PART. ANOTHER VOLVO DEALER, GOODWINS VOLVO IN TOPSHAM MAINE SAID THE REPAIR WAS ALSO ABOUT $1000. DARLINGS VOLVO SAID THAT VOLVO WOULD NOT ASSIST IN THE REPAIR, EVEN THOUGH I TOLD THEM THAT I HAD READ ON THE INTERNET THAT THIS WAS A PROBLEM THAT WAS OCCURRING WITH VOLVOS OF THIS MODEL YEAR TO A GREAT EXTENT. 5. AFTER PAYING FOR THE ENTIRE COST OF THE REPAIR ($1050.48) I WAS TOLD WHEN I PICKED UP THE CAR THAT THIS PROBLEM WILL PROBABLY REOCCUR AS THE THROTTLE BODY HAS DESIGN PROBLEMS THAT WILL CAUSE THE PROBLEM ONCE AGAIN. EVEN THOUGH SO FAR THE CAR IS WORKING FINE, KNOWING THAT THE PROBLEM IS GOING TO HAPPEN AGAIN (MORE $), MAKES US DISCOURAGED ABOUT KEEPING THIS VEHICLE AS IT HAS COST US TOO MUCH ALREADY FOR THIS NEEDLESS REPAIR THAT VOLVO SHOULD HAVE TAKEN CARE OF. IT DOES NOT LEND ITSELF TO TRUST ANY MORE, ESPECIALLY FOR A CAR WITH ONLY 67,000 MILES ON IT. *NM

ELECTRONIC THROTTLE MODULE ETM CAUSING HESITATION WHILE DRIVING IN HEAVY TRAFFIC. VOLVO DEALERS SERVICE MANAGER SUGGESTED BRINGING THE CAR BACK WHILE THE ETS WARNING LIGHT WAS STILL ON. STATED THAT THE ETM SHOULD BE CLEANED EVERY 30K MILES OR REPLACED. NOTHING IN THE SERVICE MANUAL MENTIONS THIS TYPE OF SERVICE. THE HESITATION WAS INTERMITTENT BUT VERY UNCOMFORTABLE DRIVING WHILE IT WAS HAPPENING. *NM

I OWN A 2000 VOLVO CROSS COUNTRY XC 70 THAT HAS EXPERIENCED STALLING AND LOSS OF POWER ON SEVERAL OCCASIONS. I CONTACTED THE DEALER I PURCHASED THE CAR FROM AND THEY INFORMED ME THAT IT WAS A COMMON PROBLEM WITH VOLVO'S BETWEEN THE MILEAGE OF 35,000 AND 45,000 MILES. THEY ALSO INFORMED ME THAT THE REPAIR WAS NOT COVERED UNDER ANY RECALLS OR EXTENDED WARRANTY. A SEARCH OF COMPLAINTS ON THIS TYPE OF VEHICLE ON THE INTERNET SHOW THAT THERE IS AN ABOVE AVERAGE OF FAILURES OF WHAT IS REFERRED TO AS THE "ELECTRONIC THROTTLE SYSTEM". I FEEL THAT THIS IS SOMETHING THAT VOLVO IS AWARE OF BUT REFUSES TO HELP THE CUSTOMER WITH. IN MY OPINION, A $1,300 TO $1,600 REPAIR IS NOT NORMAL. VOLVO/FORD NEEDS TO ADDRESS THIS ISSUE AND RECALL THESE VEHICLES AS SOON AS POSSIBLE. *NM

MY 2000 VOLVO V70XC ETS LIGHT CAME ON AND MY CAR ENGINE RPMS. WERE LIMITED TO 2 THOUSAND . I HAD TO PULL OVER AND SHUT OFF MY CAR AND RESTART TO TEMPORARILY RESET IT. THE DEALER WANTS $1200 TO REPLACE THE THROTTLE BODY . THE CAR HAS BEEN MAINTAINED PROPERLY, HAS 77K MILES AND THE THROTTLE BODY HAS ALREADY BEEN REPLACED ONCE BEFORE 2 YEARS AGO. THIS FAILURE CREATES DANGEROUS CONDITIONS ESPECIALLY ON THE HIGHWAY. THIS IS AN UNSAFE DESIGN AND A KNOWN DEFECT BY VOLVO. PLEASE ENCOURAGE VOLVO TO CORRECT THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY SON'S 2000 VOLVO 70 XC FAILED DUE TO A FAILIED ELECTRONIC THROTTLE MODULE (ETM). AS A RETIRED ENGINEER I WANTED TO KNOW WHY. I HAVE FOUND THAT IT IS A COMMON COMPLAINT FOR THE 1999, 2000 AND 2001 SERIES 60,70 AND 80 MODELS AT THE TIME OF FAILURE THE CAR FIRST EXHIBITS HESITATION, SURGING AND ERATTIC IDLE. AT FAILURE IT GOES INTO A LIMP- HOME MODE OF 20 MILES PER HOUR OR STALLS. FROM YOUR WEB SITE I HAVE FOUND 101 CASES LISTED FOR THIS FAILURE. I HAVE PERFORMED FAILURE ANALYSIS ON 5 UNITS AND HAVE IDENTIFIED THE PROBLEM. IT IS THE WEARING OUT OF THE THROTTLE POSITION SENSOR POTENTIOMENTER. VOLVO HAS CONSISTANTLY KEPT THE DEALERS AND CUSTOMERS IN THE DARK AND BLAMED THE PROBLEM ON A DIRTY THROTTLE BORE AND OTHER ERRONEOUS CAUSES. OTHER THAN THE COST OF REPAIRS, ABOUT $1000, IS THE REALIZATION THAT THE REPLACEMENT PART IS OF THE SAME DESIGN AND IT TOO WILL FAIL, ONE CORRESPONDENT REPORTING 3 FAILURES OF THE SAME TYPE. THE FAILURE APPEARS TO BE ACCELERATED BY HEAT, THUS NORTHERN TIER STATES HAVE FEWER FAILURES THAN SOUTHERN STATES. THERE ARE ABOUT 860,000 CARS WORLD WIDE WITH OVER 250,000 IN THE US. I ESTIMATE THAT MORE THAN 80% WILL FAIL, ONE OR MOER TIMES, WITHIN 100,000 MILES. TO DATE NO ONE HAS BEEN INJUREID OR KILLED THAT WE KNOW OF BUT STALLING ON A BUSY FREEWAY IS A DANGEROUS SITUATION. I CAN SEND YOU MY REPORTS OR YOU CAN PICK THEM UP OFF OF THE INTERNET. I ALSO HAVE FAILED PARTS FOR YOUR EXAMINATION. PLEASE HAVE AN INVESTIGATOR CONTACT ME. WITH A DIRECT E-MAIL ADDRESS FOR THE INVESTIGATOR I CAN SEND MY DATA. DON WILLSON, 970 266-9797, DONWILLSON@COMCAST.NET

WHILE TRAVELING ON THE HIGHWAY ETS LIGHT IN OUR 2000 VOLVO V70 XC CAME ON AND THE ENGINE LOST POWER, CAUSING THE CAR TO SLOW PRECIPITOUSLY. HAD I BEEN ON THE EXPRESSWAY, THIS WOULD HAVE BEEN EXTREMELY DANGEROUS. AS IT WAS, WE NEEDED TO FINISH OUR TRIP AT UNDER 50 MPH. THE VEHICLE HAS ONLY 55000 MILES ON IT. VOLVO REFUSES TO TALK TO ME ABOUT IT, SINCE I HAVEN'T BEEN HAVING THE CAR SERVICED BY A DEALER. THIS SEEMS VERY EARLY FOR THIS KIND OF FAILURE. I NOTE AT LEAST TWO OTHER REFERENCES TO SIMILAR FAILURES WITH THE V70.*AK