2012 Volvo S60

RECALL NOTICE ON 11/2019 TO REPLACE ALL DOORS DUE TO A SAFETY ISSUE (RECALL #: R89978: DOOR LATCHES). RECENTLY ON 12/1/2019, 12/23/2019 AND 1/5/2020 I NOTICED THAT MY REAR RIGHT DOOR SLIGHTLY OPENED WHILE CITY DRIVING IN SUBURBAN NEIGHBORHOOD (LOTS OF STOPS) AND THE DOOR SIGNAL DID NOT INDICATE. THEY DID NOT FULLY OPEN BUT THE LATCH SEEMS TO HAVE AN ISSUE. HAVE BEEN REACHING OUT TO SERVICE AND VOLVO DOES NOT HAVE THE PARTS NEEDED.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOM WOOD VOLVO (4620 E 96TH ST, INDIANAPOLIS, IN 46240; (317) 848-7447) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING INTERMITTENT. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 MARLTON PIKE WEST, CHERRY HILL, NJ 08002, (856) 665-4050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MANIFOLD, TURBO CHARGER, CYLINDER BLOCK, NEW PISTON RODS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE NOT AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,031.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE LOW OIL LEVEL WARNING LIGHT FLASHED ON THEIR INSTRUMENT PANEL AND DISAPPEARED. THE CONTACT ADDED A QUART OF OIL AND APPROXIMATELY THREE WEEKS LATER WHILE HIS WIFE WAS DRIVING, SHE BECAME AWARE OF A KNOCKING SOUND COMING FROM THE VEHICLE. THE CONTACT CHECKED THE VEHICLE AND CONFIRMED THE KNOCKING SOUND. THE CONTACT CHECKED THE DIPSTICK AND NOTICED THAT IT WAS DRY. THE CONTACT HAD NOT CONTACTED A DEALER OR A CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT THE LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

2012 VOLVO 60, NEEDS NEW ENGINE. VOLVO STATES ITS NOT WORTH REPAIRING AT 81K MILES. VIN # [XXX] THIS CAR WAS PURCHASED CERTIFIED IN 2015 FROM BILL GRAY VOLVO, 2897 MURRYSVILLE ROAD PENNSYLVANIA, 15317 I BOUGHT A CERTIFIED 2012 VOLVO S60 T5, VIN # [XXX] IN 2005 FROM A DEALER IN PITTSBURGH, PA, WITH 17/K. I MAINTAINED THE CAR, WITH ALL THE REQUIRED SERVICE. THE CAR DRIVES RUNS WELL, THE CHECK ENGINE WAS ON AND WHEN I TOOK IT FOR A STATE INSPECTION, I WAS TOLD IT HAD INTERNAL ENGINE ISSUES: MIS-FIRING, NO COMPRESSION ON CYLINDER # 1 AND LOW COMPRESS ON #2 CYLINDER. I WAS TOLD IT'S TOO EXPENSIVE TO REPAIR. IT'S WELL UNDER THE 100K WARRANTY, WITH ONLY 82/K MILES BUT OVER THE 5 YEAR WARRANTY PERIOD. I WAS TOLD REPLACING THE ENGINE IS NOT AN OPTION BECAUSE IT WILL COST 13K EVEN A USED ENGINE WILL NOT WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR DOESN'T NOTIFY ME THAT THE ENGINE OIL IS LOW. LAST YEAR, I DROVE ALL THE WAY TO MISSISSIPPI WITHOUT IT WARNING THAT THE OIL WAS LO WITH BARELY ANY OIL ON THE DIP STICK. WE STOPPED TO CHECK IT WHEN WE GOT GAS AND THAT IS HOW WE KNEW. IT HAS BEEN LOW SEVERAL TIMES THIS YEAR WITHOUT NOTIFYING ME. I HAVE TO CONSTANTLY CHECK THE OIL TO ENSURE THERE IS ENOUGH IN THERE. IT DOES NOT HAVE AN OIL LEAK AS THERE IS NO OIL ON THE CONCRETE. I HAVE CHECKED WITH THE VOLVO DEALERSHIP AND WAS TOLD THERE WAS NO RECALL FOR MY CAR IN REFERENCE TO LOW OIL BUT THERE SHOULD BE. I COULD HAVE BLOWN MY ENGINE

SIGNIFICANT ISSUES WITH EXTERIOR BODY PAINT, COMPLAINED TO VOLVO AND SHOWED IT TO DEALER AS PER THEIR ADVISE, DEALER AGREED THAT THIS SHOULD NOT BE THERE WITH LIMITED MILES AND MAINLY LOCAL DRIVING WITH THIS CAR. SCRATCHES ALL OVER THE BODY AND THIS WAS THERE WITH IN 4 YEARS OF CAR AND I HAVE TRIED DETAILING THE CAR MULTIPLE TIMES WITH NO HELP TO REMOVE SCRATCHES. WHILE AT DEALERSHIP, RAN IN TO DEALER EMPLOYEE AND ANOTHER CUSTOMER WITH SIMILAR ISSUE FOR 2012 VOLVO S60. VOLVO REFUSES TO ADDRESS THIS ISSUE SAYING IT'S OUTSIDE WARRANTY. DEALERSHIP TOOK PICTURES AND AGREED THAT THIS IS DUE TO SOME UNDERLYING PAINT ISSUES, THEY WOULDN'T PUT IT IN WRITING AND LET VOLVO MANAGE THE COMPLAINT. NEED SOME HELP TO ADDRESS THIS ISSUE AS IT IS MORE WIDESPREAD THAN VOLVO ADMITS. I JUST NEED PAINT REPLACEMENT AND NOT EXPECTING ANY FINANCIAL COMPENSATION. ATTACHING PICTURES AND CAN PROVIDE MORE IF NECESSARY (REFLECTION DUE TO LIGHT, PLEASE ZOOM IN AND YOU WILL SEE THE 2 INCHES LONG STREAKS AND WHITE SPECKLES ALL OVER). COMPLAINT NUMBER WITH VOLVO USA -ID#200417-000663

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.