2007 Volvo S60

The contact owned a 2007 Volvo S60. The contact stated that while the son was driving at an undetermined speed, the vehicle crashed into the rear of a truck. During the crash, the front end of the vehicle was severely damaged however no air bags deployed. The driver sustained a head injury, concussion, and a right knee injury. The front passenger sustained a head injury. One rear-seat passenger sustained a chest injury and the second rear-seat passenger suffered a concussion. Seating arraignments were unknown for the rear seat passengers. All occupants were transported to the hospital. A police report was filed at the scene and the vehicle was towed. During the crash, the vehicle was destroyed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 190,000.

The contact owns a 2007 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.

WHILE DRIVING CAR, A FIRE STARTED UNDER THE HOOD NEAR THE HEADLIGHT , FLAMES WERE FLYING ALTHOUGH CAR HAD NO ENGINE LIGHT AND RAN GREAT. PULLED OVER AND PEOPLE HAD FIRE EXTINGUISHER AND FIRE COMPANY CAME TO MAKE SURE IF WAS ALL OUT. EXTENSIVE DAMAGE DONE TO CAR. I AM TOLD IT SHOULD OF BLOWN A FUSE INSTEAD OF LIGHTING ON FIRE WITH MY GRANDSON AND DOGS IN THE CAR WITH NO WARNING. INSURANCE SAID IT IS ELECTRICAL WITH THE CAR AND WILL NOT COVER.

I PURCHASED MY VOLVO IN 2007, I AM THE ONE AND ONLY OWNER. THE ISSUE IS THAT THE LOW BEAM FRONT HEAD LIGHT KEEP BLOWING OUT. I HAVE REPLACE THEN SEVERAL TIMES OVER THE PAST 2 YEARS. I HAVE ALSO REPLACED THE COUPLER THAT ATTACHES THE WIRES BEFORE THE LIGHT ASSEMBLY. THIS LAST TIME I THE WENT TO VOLVO TO PURCHASE A VOLVO BRAND PART. AND I STILL HAVE THE SAME OUT COME. PLEASE HELP - I DON'T KNOW WHAT ELSE TO DO. DOES SOMEONE OUT THERE HAVE A SOLUTION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING APPROXIMATELY 70MPH IN HEAVY TRAFFIC, IN UNFAMILIAR AREA AND DARK, THE CAR EXPERIENCED COMPLETE SHUTDOWN OF ELECTRICAL AND MECHANICAL POWER. THE SHUTDOWN WAS INSTANTANEOUS WITHOUT ANY PRIOR WARNING THAT A CATASTROPHIC FAILURE WAS LOOMING. THE DRIVER WAS WITHOUT ALL LIGHTING, POWER ASSIST BRAKES OR STEERING. THIS ISSUE WAS GREATLY COMPLICATED BY NOT BEING SUFFICIENTLY VISIBLE TO OTHER DRIVERS, PROMPTING SEVERAL LAST MOMENT EVASIVE MANEUVERS WHILE EXITING THE ACTIVE LANES. INITIALLY, THE CAR DID NOT RESPOND TO ATTEMPTS TO START OR TO GET LIGHTS TO ILLUMINATE. AFTER APPROXIMATELY 3 MINUTES, THE CAR STARTED AND OPERATED NORMALLY. EVERYTHING HAD APPEARED TO RESET, AS IF CAR HAD BATTERY DISCONNECTED AFTER SERVICE. THIS APPEARS TO ME AS A REPEAT OF THE COMPLAINT FILED ON THE 2007 VOLVO S60 DATED 7-2-2014, WHERE THE OWNER REPORTED ?COMPLETE AND TOTAL ELECTRICAL FAILURE? FOUR TIMES IN ABOUT A YEAR. VOLVO WAS NOTIFIED THE NEXT MORNING OF THIS NEW EXAMPLE OF THEIR HORRIFYING SAFETY ISSUE. I WAS INSTRUCTED TO TAKE IT TO THE LOCAL VOLVO SERVICE DEPARTMENT WHERE THE ISSUE COULD BE DIAGNOSED. THE CAR WAS TAKEN TO THE DEALER AND I GAVE THE SERVICE ADVISER REFERENCE NUMBERS FOR BOTH THE CONVERSATION I HAD WITH VOLVO AND THE NHTSA FOR THE COMPLAINTS I FILED. ADDITIONALLY, THEY WERE GIVEN THE INFORMATION ON THE PRIOR COMPLAINT DESCRIBING THE SAME ISSUE. AFTER 1 DAY IN SERVICE DEPARTMENT, PROBLEM CANNOT BE DIAGNOSED. OTHER THAN AN ISSUE WITH CODE/CODES, RELATING TO FUEL PRESSURE, THERE IS NO IMMEDIATE INDICATION OF WHAT MAY HAVE CAUSED THIS INSTANTANEOUS COMPLETE ENGINE AND ELECTRICAL FAILURE. CURRENTLY, THE TECHNICIAN IS EMAIL CORRESPONDING WITH ?PEOPLE IN NJ? TO TELL HIM ?WHAT THEY WANT HIM TO DO? OUR CAR HAS 99K MILES AT TIME OF FAILURE. *TR