2006 Volvo S60

The contact owns a 2006 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted to schedule an appointment for the recall repair; however, the contact was unable to secure an appointment. The manufacturer was contacted and opened a case. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2006 Volvo S60. The contact stated that the air bag was replaced under NHTSA Campaign Number: 21V766000 (Air Bags) and approximately 2 weeks later, while the vehicle was idling at a stop sign, the air bag compartment on the driver's side started smoking and the air bag warning light illuminated. The smoke then dissipated. There were no injuries or medical attention needed. The contact returned the vehicle to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. The approximate failure mileage was 84,190.

The contact owns a 2006 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was expected to pay over one thousand dollars to have the recall remedy performed. My home and location of car is Ketchikan, Alaska. There is no Volvo dealer in Ketchikan and no roads connecting town with the mainland road system. The car would have to be shipped by either aircraft or oceangoing vessel to the mainland for access to a Volvo dealer. This would cost a lot of money. I perform all maintenance and repairs myself so I contacted Volvo asking then to ship me the air bag for installation. Volvo responded that I must take the car to a dealer at my own expense. The practical reality is that transporting the car to a dealer for this (or any other recall) is completely unreasonable, making it virtually impossible to have the recall repair performed unless Volvo will simply supply the part so I can install it.

TL* THE CONTACT OWNS A 2006 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BECAME INVOLVED IN A CRASH WITH ANOTHER VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT HEARD A LOUD BANG AND A BURNING ODOR EMITTED FROM THE AIR BAG. HOWEVER, THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.