2013 Volvo C30

Windshield bonding is failing. Pressing from the inside of the car windshield top or side reveals it is loose. Rain can get into car. Took it to an auto glass company (Safelite) today, January 12, 2026. Technician said it is also a safety issue. He said if the air bags deploy, they will knock the windshield out and not perform properly.

The adhesive that holds the windshield in place and seals it against the weather has degraded to the point where the windshield is barely being held in place and could blow out if the interior negative pressure exceeds the strength of the remaining adhesive. The glass pulls away from the frame when lightly pushed from the inside. Furthermore, there are various leaks that create a moldy environment and have damaged electrical switches--sunroof. We have contacted Volvo corporate and the local dealer and their contention is that the vehicle is out of warranty so they will not assist with the repair. Our Case Id is as follows: Please refer to this ID#[XXX]. This will help us quickly locate and review your correspondence. If your inquiry requires immediate attention, please contact our Customer Care Center at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).