CONSUMER'S COMPLAINT REGARDING RECALL CAMPAIGN 112. *MR (RECALL # 02V314000) THE SEAT HEATER DID NOT OPERATE PROPERLY. THE CONSUMER RECEIVED A NOTICE WHICH INDICATED THAT IN THE INSTANCE WHERE THE SEAT HEATERS DIDN'T OPERATE, THE CORRECTIVE ACTION MAY NOT RESTORE FULL FUNCTIONALITY. THE REMEDY DID NOT RESTORE THE FULL BENE…
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CONSUMER'S COMPLAINT REGARDING RECALL CAMPAIGN 112. *MR (RECALL # 02V314000) THE SEAT HEATER DID NOT OPERATE PROPERLY. THE CONSUMER RECEIVED A NOTICE WHICH INDICATED THAT IN THE INSTANCE WHERE THE SEAT HEATERS DIDN'T OPERATE, THE CORRECTIVE ACTION MAY NOT RESTORE FULL FUNCTIONALITY. THE REMEDY DID NOT RESTORE THE FULL BENEFIT OF THE VEHICLE. THE CONSUMER REQUESTED COMPENSATION. THERE WAS ALSO AN A/C PROBLEM. *SCC *JB
NHTSA ODI #10025051
Mileage unknown · Jul 10, 2002
EquipmentSeatsService Brakes, Hydraulic
THE VEHICLE WAS RUNNING FOR 3-5 MINUTES WITH THE SEAT HEATER ON WHEN THE LEFT FRONT SEAT BOTTOM HEATER CAUGHT FIRE, THE INVESIGATOR REPORTED THAT THIS FIRE WAS THE RESULT OF UNREGULATED OPERATION OF THE HEATER PAD WIRES. NLM
ON CERTAIN PASSENGER VEHICLES, AFTER PROLONGED EXPOSURE TO HEAT, THE FUEL TANK MAY SEEP OR LEAK FUEL AT THE POINTS WHERE THE HEAT SHIELD IS ATTACHED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: VOLVO WILL INSPECT THE FUEL TANK AND REPLACE IT IF ANY EVIDENCE OF FUEL SEEPAGE OR LEAKAGE IS FOUND. ALL VEHICLES WILL RECEIVE NEW REINFORCEMENT BUSHINGS AT THE HEAT SHIELD ATTACHMENT POINTS TO PREVENT FUTURE LEAKS. THIS RECALL WILL BE CONDUCTED AS A SAFETY RECALL IN THE HOT WEATHER STATES OF ALABAMA, ARKANSAS, ARIZONA, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, AND UTAH, AND AS A SERVICE RECALL IN THE OTHER 33 STATES AND THE DISTRICT OF COLUMBIA. THE RECALL BEGAN ON SEPTEMBER 24, 2004. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
ON SOME SEDANS AND STATION WAGONS EQUIPPED WITH SEAT HEATERS, IT IS POSSIBLE THAT EXCESSIVE COMPRESSION OF THE SEAT CUSHION COULD CAUSE DAMAGE TO THE ELECTRICAL WIRING OF THE SEAT HEATER.
Consequence & remedy
Consequence: IF THIS OCCURS, THE DAMAGE COULD RESULT IN A SHORT CIRCUIT THAT COULD CAUSE A FIRE.
Remedy: DEALERS WILL DISCONNECT THE EXISTING WIRES AND INSTALL A NEW ELECTRONIC THERMOSTAT AND CABLE HARNESS. OWNER NOTIFICATION BEGAN ON FEBRUARY 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO AT 1-800-458-1552.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.
Consequence & remedy
Consequence: DRIVER'S COULD EXPERIENCE A LOSS OF VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
Additional source detail variants (2)
Electrical System
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
Seats:front Assembly:seat Heater/cooler
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
PE02029 · Passenger Compartment Fires
Opened Mar 7, 2002 · Closed Aug 22, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE99040 · Inadvertent Side Air Bag Deployment
Opened Jun 7, 1999 · Closed Oct 27, 1999
Status: closed (inferred from source dates) · Air Bags:side/window
No summary supplied.
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