TL* THE CONTACT OWNS FOUR COOPER ZEON SPT TIRES, SIZE 205 55 R16. THE CONTACT WAS ROTATING THE TIRES, WHEN HE NOTICED THE FRONT DRIVERS SIDE TIRE WAS BALD. THE TIRES WERE INSPECTED AND THE CONTACT WAS ADVISED THAT THE TIRES WERE DOWN TO THE WEAR BAR. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE.…
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TL* THE CONTACT OWNS FOUR COOPER ZEON SPT TIRES, SIZE 205 55 R16. THE CONTACT WAS ROTATING THE TIRES, WHEN HE NOTICED THE FRONT DRIVERS SIDE TIRE WAS BALD. THE TIRES WERE INSPECTED AND THE CONTACT WAS ADVISED THAT THE TIRES WERE DOWN TO THE WEAR BAR. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT VEHICLE MILEAGE WAS 100,00 AND THE APPROXIMATE TIRE MILEAGE WAS 8,000.
NHTSA ODI #10548236
96,000 miles · Apr 6, 2011
Tires
ON FEBRUARY 9, 2008 I PURCHASED AT MAVIS TIRE FOUR (4) NEW COOPER ZEON TIRES WITH A RATING OF 400 AAA. IN APPROXIMATELY SIX THOUSAND (6,000) I FIND ONE PAIR COMPLETELY WORN WHILE THE OTHER SET FULL THREAD. I CALLED MAVIS TIRE AND SPOKE WITH STU WHO SAID HE IS THE MANAGER. HE SUGGESTED I COME INTO THE TIRE SHOP SO HE MAY INSPECT …
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ON FEBRUARY 9, 2008 I PURCHASED AT MAVIS TIRE FOUR (4) NEW COOPER ZEON TIRES WITH A RATING OF 400 AAA. IN APPROXIMATELY SIX THOUSAND (6,000) I FIND ONE PAIR COMPLETELY WORN WHILE THE OTHER SET FULL THREAD. I CALLED MAVIS TIRE AND SPOKE WITH STU WHO SAID HE IS THE MANAGER. HE SUGGESTED I COME INTO THE TIRE SHOP SO HE MAY INSPECT THE TIRES. ON MARCH 2011, I DROVE TO LONG BEACH, LONG ISLAND WHERE THE SHOP IS LOCATED. STU INSPECTED THE TIRES AND AGREED WITH ME THAT SOMETHING WAS DEFECTIVE WITH THE TWO TIRES IN QUESTION. STU THEN TOLD ME HE WOULD CHECK WITH HIS SUPERVISOR AND GET BACK TO ME. STU THEN CALLED ME AND TOLD ME TO PLACE A CLAIM WITH COOPER TIRES. I WAS ALSO TOLD THEIR PHONE NUMBER WAS AT THEIR WEB SITE. I COULD NOT FIND A NUMBER TO CALL BUT DID FIND AN PLACE TO SUBMIT AN EMAIL. I EXPLAINED THE SITUATION AND THIS WAS THE RESPONSE: ?COOPER PRODUCTS ARE BACKED BY A WORKMANSHIP AND MATERIALS WARRANTY THAT OUR INDEPENDENT TIRE DEALERS ADMINISTER ON A REGULAR BASIS. ANY TIRE THAT IS DEEMED TO HAVE AN ELIGIBLE ADJUSTABLE CONDITION AS DETERMINED BY ONE OF OUR INDEPENDENT TIRE DEALERS SHALL BE PROCESSED ACCORDING TO THE TERMS OF THE COOPER WARRANTY PROGRAM. OUR INDEPENDENT TIRE DEALERS MAKE THE DETERMINATION ON WHAT QUALIFIES AS AN ELIGIBLE ADJUSTABLE CONDITION, AND HANDLE ALL WARRANTY RETURNS. WE OFFER MILEAGE WARRANTIES ON SEVERAL TIRE MODELS. WE DO NOT OFFER MILEAGE ON PERFORMANCE TIRES, WHICH INCLUDES ALL ZEON MODELS. [XXX] CONSUMER QUALITY SYSTEMS COOPER TIRE & RUBBER CO. 800-854-6288 M-F 8-5 EST.? I THEN PLACE A CALL TO STU AND ADVISED HIM OF THE SITUATION. I NEVER MADE A CLAIM ABOUT MILEAGE WEAR. THERE IS APPROXIMATELY 6,000 MILES ON THE TIRES IN QUESTION. THE MUST BE A DEFECT IN THESE TIRES. A REPRESENTATIVE FROM MAVIS TIRE [XXX] HAS BEEN IN CONTACT WITH ME. THERE HAS NOT BEEN ANY CONTACT IN OVER A WEEK SO IT IS TIME OR ME TO ADDRESS THE SITUATION. IF I WAS NOT SO FASTEDIOUS IN CHECKING MY VEHICLE I NEVER WOULD HAVE KNOWN (OR EXPECTED) THESE TIRES TO FAIL. *TR
NHTSA ODI #10394382
Mileage unknown · Jul 27, 2001
Tires
ON 12/18/99 WE PURCHASED 4 DUNLOP D60 A2 TIRES FROM THE TIREN FARMINGDALE/HOWELL NJ. THEY HAVE A DUNLOP # OF CR3651-2 AND CR365 1-1 AND CR2196-1. TODAY ON THE WAY TO WORK MY WIFE CALLED ME TO SAY THE TIRE WAS MAKING A THUMPING NOISE. SHE STOPPED TO LOOK AT IT AND SAW A PIECE OF TIRE MISSING. I SENT HER TO SEARS TO BUY A REPLACEM…
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ON 12/18/99 WE PURCHASED 4 DUNLOP D60 A2 TIRES FROM THE TIREN FARMINGDALE/HOWELL NJ. THEY HAVE A DUNLOP # OF CR3651-2 AND CR365 1-1 AND CR2196-1. TODAY ON THE WAY TO WORK MY WIFE CALLED ME TO SAY THE TIRE WAS MAKING A THUMPING NOISE. SHE STOPPED TO LOOK AT IT AND SAW A PIECE OF TIRE MISSING. I SENT HER TO SEARS TO BUY A REPLACEMENT TIRE AND WHEN SHE GOT TO SEARS, THE WORKER SHOWED HER THE OTHER TIRE WAS SEPARATING. IN APRIL I REPLACED ONE OF THE TIRES CAUSE IT HAD A NAIL IN THE SIDE WALL AND A PIECE OF RUBBER WAS MISSING. I THOUGHT IT WAS JUST A ROAD HAZZARD. NOW I REALIZE THE TIRES ARE DEFECTED SINCE ALL REMAINING THREE ARE SEPARATING. I WILL NOTIFY TIRE FARM BUT I THOUGHT YOU SHOULD BE AWARE OF THIS. THANK GOD MY WIFE WAS NOT HURT. ALL THE TIRES HAVE DOT DBV9 CA8 AND THE NUMBERS (348) (208) (208) AND (E11) 022682 THEY ALSO HAVE PO51D3-B ON THE TIRES IN FACT THE REPLACEMENT TIRE I BOUGHT AT SEARS IS THE SAME DOT # THEY ALL HAVE 01 08 40 ON THE TIRES. THE ONE FROM SEARS HAS NOT SEPARATED YET!!! WHEN WE PUT THE TIRES ON WE HAD 86,000 MILES ON THE CAR NOW IT IS 129,000. NOT THIS IS ALL HIGHWAY MILES AND THE TREAD WARE IS SMALL. DO YOU WANT ME TO SAVE THE TIRES FOR YOU? PLEASE LET ME KNOW. THANK YOU AND LOOK INTO THIS BEFORE SOMEONE GETS HURT.*AK (DOT NUMBER: DBV9 CA8 TIRESIZE: P195/60R15)
NHTSA ODI #749345
Mileage unknown · Sep 3, 2000
Tires
TIRES HAVE 12,000 MILES - ONE TIRE HAS A LARGE BUBBLE ON THE SIDEWALL( DOT NUMBER: 27682 TIRE SIZE: P195/60R15 )
NHTSA ODI #730037
Mileage unknown · Sep 1, 2000
TiresWheels
THE LOW PROFILE TIRE / ALLOY WHEEL COMBINATION ON THE FRONT OF THE CAR IS VERY SUSCEPTIBLE TO DAMAGE FROM ROAD HAZARDS (POT HOLES). TWO SEPARATE OCCASIONS THE FRONT TIRE WAS DAMAGED (DID NOT LOSE PRESSURE, BUT DEVELOPED LARGE BULGE IN SIDEWALL) AND THE ALLOY WHEEL WAS DAMAGED (BENDING AND CRACKING OF WHEEL RIM).
NHTSA ODI #729941
Mileage unknown · Jul 8, 1999
Tires
EARLY FAILURE OF PREMIUM TIRE MARKETED AS HIGHLY DURABLE. NO SAFETY DEFECT.AK( DOT NUMBER: TIRE SIZE: 205/50 )
NHTSA ODI #708376
Mileage unknown · Feb 7, 1999
Tires
THE PROBLEM I HAVE EXPERIENCED IS A CONDITION WHERE THE SIDEWALL OF THE TIRES FORMS A BULGE, CAUSING THE TIRE TO BECOME UNBALANCED AND IN DANGER OF BURSTING. FROM SPEAKING WITH SEVERAL TIRE DEALERS, IT SEEMS THAT THE CAUSE OF THE PROBLEM IS THE ULTRA-LOW PROFILE DESIGN OF THE TIRES WHICH MAKES THEM UNUSUALLY VULNERABLE TO DAMAG…
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THE PROBLEM I HAVE EXPERIENCED IS A CONDITION WHERE THE SIDEWALL OF THE TIRES FORMS A BULGE, CAUSING THE TIRE TO BECOME UNBALANCED AND IN DANGER OF BURSTING. FROM SPEAKING WITH SEVERAL TIRE DEALERS, IT SEEMS THAT THE CAUSE OF THE PROBLEM IS THE ULTRA-LOW PROFILE DESIGN OF THE TIRES WHICH MAKES THEM UNUSUALLY VULNERABLE TO DAMAGE FROM NORMAL ROAD HAZARDS. I HAVE HAD FOUR TIRES DEVELOP THIS CONDITION ON FOUR SEPARATE OCCASIONS. SINCE I AM EXTREMELY CAUTIOUS ABOUT AVOIDING ROAD HAZARDS, AND PUT SNOW TIRES ON THE CAR IN THE WINTER, IT IS OBVIOUSLY NOT A COINCIDENCE. FURTERMORE, IT IS QUITE EVIDENT THAT MANY OTHER VOLVE 850 OWNERS HAVE HAD THE SAME BAD FORTUNE. *AK( DOT NUMBER: TIRE SIZE: 205-45/Z17 )
NHTSA ODI #703013
Mileage unknown · Jan 20, 1999
Tires
THIS IS MY SECOND VOLVO 850 S/W AND I HAD THE SAME PROBLEM WITH THE PRIOR 1995 MODEL. BOTH VEHICLES HAVE LOW PROFILE, HIGH PERFORMANCE WHEELS AND TIRES WHICH FAIL ON THE POTHOLE ROADS. THE FAILURE IS A SAFTEY HAZARD. *AK
NHTSA ODI #701306
Mileage unknown · Jul 22, 1997
Tires
DURING REGULAR DRIVING DRIVER HAS TIRE BLOW OUTS. THIS HAS OCCURRED THREE TIMES. OWNER NOTES OF POSSIBLE DESIGN FLAW WITH THE LOW PROFILE TIRES ON VEHICLE. PROBLEM CAN OCCUR AT ANYTIME , MOST FREQUENTLY WHEN VEHICLE HITS POTHOLE. *AK
ON CERTAIN PASSENGER VEHICLES, AFTER PROLONGED EXPOSURE TO HEAT, THE FUEL TANK MAY SEEP OR LEAK FUEL AT THE POINTS WHERE THE HEAT SHIELD IS ATTACHED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: VOLVO WILL INSPECT THE FUEL TANK AND REPLACE IT IF ANY EVIDENCE OF FUEL SEEPAGE OR LEAKAGE IS FOUND. ALL VEHICLES WILL RECEIVE NEW REINFORCEMENT BUSHINGS AT THE HEAT SHIELD ATTACHMENT POINTS TO PREVENT FUTURE LEAKS. THIS RECALL WILL BE CONDUCTED AS A SAFETY RECALL IN THE HOT WEATHER STATES OF ALABAMA, ARKANSAS, ARIZONA, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, AND UTAH, AND AS A SERVICE RECALL IN THE OTHER 33 STATES AND THE DISTRICT OF COLUMBIA. THE RECALL BEGAN ON SEPTEMBER 24, 2004. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
ON SOME SEDANS AND STATION WAGONS EQUIPPED WITH SEAT HEATERS, IT IS POSSIBLE THAT EXCESSIVE COMPRESSION OF THE SEAT CUSHION COULD CAUSE DAMAGE TO THE ELECTRICAL WIRING OF THE SEAT HEATER.
Consequence & remedy
Consequence: IF THIS OCCURS, THE DAMAGE COULD RESULT IN A SHORT CIRCUIT THAT COULD CAUSE A FIRE.
Remedy: DEALERS WILL DISCONNECT THE EXISTING WIRES AND INSTALL A NEW ELECTRONIC THERMOSTAT AND CABLE HARNESS. OWNER NOTIFICATION BEGAN ON FEBRUARY 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA03008 · Fuel Tank Leaks
Opened Jun 11, 2003 · Closed Jul 28, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage
THIS ENGINEERING ANALYSIS WAS OPENED ON JUNE 11, 2003, BASED ON 54 REPORTS OF FUEL TANK LEAKS.THE SUBJECT VEHICLES WERE 1993 THROUGH 1996 MODEL YEAR (MY) 850 VEHICLES. MODEL 850 WAS ALSO PRODUCED IN MY 1997 AND WAS INCLUDED IN THIS INVESTIGATION. ANALYSIS OF THE DATA REVEALS TWO DISTINCT ISSUES. FIRST, THE 1994 THROUGH 1997 MY VEHICLES STAND OUT BY ACCOUNTING FOR 95 PERCENT OF THE REPORTED LEAKS.THESE VEHICLES SHARE THE SAME FUEL TANK DESIGN (PN 9142618). THE 1993 MY VEHICLE USES A DIFFERENT FUEL TANK DESIGN (PN 9141101).SECONDLY, THE FAILURES OCCURRED PREDOMINANTLY IN HOT CLIMATES, E.G., CALIFORNIA, ARIZONA, TEXAS, FLORIDA, GEORGIA, LOUISIANA, ETC.TESTING OF FUEL TANKS FROM CONSUMER VEHICLES AT THE VEHICLE RESEARCH AND TEST CENTER CONFIRMED LEAKS THROUGH CRACKS IN THE FUEL TANK WALL AT A HEAT SHIELD MOUNTING ATTACHMENT IN THE 1994 THROUGH 1997 MY FUEL TANKS (PN9142618). DETAILS OF THE TESTS ARE AVAILABLE IN TEST REPORT VRTC-DCD3060.VOLVO WILL CONDUCT A SAFETY RECALL ON ALL MY 1994 THROUGH 1997 VEHICLES ORIGINALLY SOLD OR REGISTERED IN THE FOLLOWING 17 HOT STATES: CA, AZ, NM, TX, LA, MS, AL, GA, SC, FL, NC, TN, AR, OK, UT, NV, AND HI.ALL 1994 THROUGH 1997 MY VEHICLES IN ALL OTHER STATES WILL BE REMEDIED UNDER A SERVICE CAMPAIGN.THE REMEDY FOR BOTH THE RECALL AND SERVICE CAMPAIGN IS TO INSTALL A NEW BUSHING AT EACH HEAT SHIELD ATTACHMENT POINT (3 PER TANK).ALSO, ALL TANKS (VEHICLES IN ALL STATES) WILL BE INSPECTED FOR FUEL SEEPAGE AT THE HEAT SHIELD ATTACHMENT POINTS AND VOLVO WILL REPLACE ANY TANK SHOWING SIGNS OF FUEL SEEPAGE.THE NEW BUSHINGS WILL PREVENT HEAT SHIELD STRESSES FROM BEING TRANSFERRED TO THE THREE HEAT SHIELD MOUNTING ATTACHMENTS ON THE FUEL TANK.THE SAFETY RECALL IS FILED UNDER NHTSA SAFETY RECALL NUMBER 04V368.THIS INVESTIGATION IS CLOSED.
THE OFFICE OF DEFECTS INVESTIGATION OPENED THISINVESTIGATION ON JANUARY 16, 2003.THE BASIS FOR OPENING THE INVESTIGATION WAS 15 CONSUMER REPORTS ALLEGING GASOLINE LEAKING FROM THE FUEL STORAGE TANK.VOLVO PROVIDED 43 ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION, 4 OF WHICH WERE DUPLICATES OF THE 15 ODI REPORTS. THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
Additional source detail variants (2)
Electrical System
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
Seats:front Assembly:seat Heater/cooler
VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.
PE02029 · Passenger Compartment Fires
Opened Mar 7, 2002 · Closed Aug 22, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE99040 · Inadvertent Side Air Bag Deployment
Opened Jun 7, 1999 · Closed Oct 27, 1999
Status: closed (inferred from source dates) · Air Bags:side/window
No summary supplied.
PE97045 · Engine Compartment Fire
Opened Oct 23, 1997 · Closed Feb 13, 1998
Status: closed (inferred from source dates) · Engine And Engine Cooling
ODI HAS RECEIVED FOUR OWNER COMPLAINTS OF VOLVO 850 ENGINE COMPARTMENT FIRES, ALL INVOLVING 1996 MODEL YEAR VEHICLES.TABLE 1 SHOWS THE DISTRIBUTION OF FIRE INCIDENTS KNOWN TO ODI AND VOLVO BY MODEL YEAR AND INCIDENT YEAR FOR ALL 1993-97 VOLVO 850 VEHICLES.VOLVO HAS CLASSIFIED MOST OF THE FIRES AS OCCURRING FROM UNDETERMINED CAUSES.IN THOSE FEW CASES WHERE PROBABLE OR POSSIBLE CAUSES WERE IDENTIFIED, NO COMMON DEFECT PATTERN OR TREND HAS BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED, BUT ODI WILL CONTINUE TO MONITOR THE ISSUE THROUGH 11998 WITH QUARTERLY REPORTS FROM VOLVO.
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