2004 Volkswagen Touareg

DT: THE VEHICLE HESITATES ON ACCELERATION, AND THIS HAPPENS INTERMITTENTLY. WHILE STEPPING ON THE GAS PEDAL AND THE VEHICLE HESITATES. THE CONSUMER TOOK THE VEHICLE TO DEALER, AND THEY SAID THIS WAS NORMAL, BUT THEY DID SAY VOLKSWAGEN PROGRAMMED A DELAY IN THE COMPUTER CHIP. THERE IS NO FOREWARNING, NO LIGHTS COME ON, AND THERE IS NO NOISE. THIS FIRST HAPPENED ON MARCH 1, 2005. *AK

I AM HAVING TROUBLE WITH MY VW TOUAREG V6. SINCE THEN I HAVE HAD NUMEROUS VISITS TO THE DEALER FOR FAILURES IN DESIGN. FOOTLIGHT WOULD NOT SHUT OFF WHEN THE CAR WAS OFF DUE TO TRUNK DOOR LATCH BEING BROKEN AT TIME OF PURCHASE. TIRES WERE WEARING FASTER THAN NORMAL AND THE ALIGNMENT WAS BAD. I WAS GIVEN NEW TIRES, HOWEVER, WHEN I ASKED IF THIS COULD HAPPEN AGAIN, I WAS TOLD YES AND THEY WERE UNSURE WHAT VW WOULD DO IN THE FUTURE. TIRE PRESSURE LIGHT GOES ON AND OFF AT ANY TIME. I WAS TOLD THIS WAS A MALFUNCTION THAT HAPPENS WHEN YOU HAVE NUMEROUS COMPUTER OPTIONS. IT CAME ON AFTER A TIRE ROTATION AND OIL CHANGE AND THE DEALER SAID "DON'T WORRY, IT WILL RESET ITSELF AND GO OFF".RADIO HAS MYSTERIOUSLY STOPPED WORKING FOR 24 HOURS AT A TIME. CAR HAS ACTUALLY BEEN DEAD ON TWO OCCASIONS AND HAS LEFT ME STRANDED. I WAS TOLD BY THE DEALER THAT THE BATTERY IN THE TOUAREG CAN'T SUPPORT THE CAR AND THE COMPUTER MODULES. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE BATTERY WAS FULLY CHARGED. I WAS TOLD THIS WAS A MISTAKE BY VW AND I WOULD HAVE TO LIVE WITH IT. I WAS ALSO TOLD TO NOT DRIVE IN THE CITY AS THIS MAKES THE PROBLEM MUCH WORSE. I WAS TOLD THAT THEY AREN'T SURE HOW THAT HAPPENED, BUT SIMPLY RESETTING THE CAR MADE IT RETURN. CD PLAYER WOULD NOT WORK,CAR WAS "RESET". I FIND THIS CAR TO BE THE BIGGEST JOKE EVER MADE. I UNFORTUNATELY AM OVER THE MILEAGE FOR THE LEMON LAW IN MAINE (I HAVE 27,000MILES ON THE CAR). I REALLY THINK THINGS ARE GETTING WORSE IN MY CAR THE LONGER I HAVE THE THING. MY BIGGEST CONCERN WITH THE CAR IS THAT THERE IS A POSSIBILITY IT COULD STOP WORKING AT ANY MOMENT. I FEEL I SHOULD NOT HAVE TO CARRY A SELF JUMPING SYSTEM IN A PRACTICALLY BRAND NEW $34,000 CAR. I WAS ALSO TOLD BY MY DEALERSHIP WHEN I STATED I WAS THINKING OF SELLING THE CAR, THAT THEY DIDN'T BLAME ME AS THEY HAD HEARD A LOT OF PEOPLE SAY THAT ABOUT THE TOUAREG. YEAH, I FEEL REALLY SAFE WITH THIS CAR. I THINK IT IS TIME SOMEONE DO SOMETHING ABOUT THIS CAR AND VW. *NM

DT: THE CONSUMER STATED THAT 2004, VOLKSWAGEN TOUREG EXPERIENCED LOSS OF ACCELERATION WHEN PULLING OUT. WHEN THE CAR IS STARTED IN THE MORNINGS IT IS FINE, BUT AFTER THE CAR SITS FOR A COUPLE OF HOURS IT STARTS HAVING A DELAY IN THE ACCELERATION WHEN PULLING OUT. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS. THE CAR HAS BEEN TO THE DEALERSHIP THREE OR FOUR TIMES, AND THEY COULD NOT FIX THE PROBLEM. THE DEALER SAID THEY WERE WAITING ON VOLKSWAGEN TO COME UP WITH A SOLUTION. THE CONSUMER CALLED VOLKSWAGEN, AND THEY SAID THAT THE CONSUMER SHOULD KEEP WORKING WITHIN THE TERMS OF THE WARRANTY UNTIL THE PROBLEM WAS SOLVED. THE PROBLEM AT THIS POINT SEEMED TO BE INTERMITTENT. AT THIS POINT NO ONE KNOWS WHAT IS WRONG WITH THE CAR. *AK

2004 VOLKSWAGEN TOUAREG THAT HESITATES UPON ACCELERATION FROM A COLD START APPROXIMATELY 20% OF THE TIME. THIS HESITATION PRESENTS A HAZARD TO BOTH PASSENGERS IN THE TOUAREG AND PASSENGERS IN VEHICLES OF ONCOMING TRAFFIC. VEHICLE BEGINS TO ACCELERATE THEN HESITATES. IT IS IMPOSSIBLE TO DETERMINE WHEN THIS MIGHT OCCUR. ALSO, THERE WAS A RECENT INCIDENT WHERE THE TOUAREG HESITATED AND THE VEHICLE BEHIND THE TOUAREG HAD TO RAPIDLY BRAKE TO AVOID REARENDING THE TOUAREG. IT HAS BEEN RETURNED TO THE DEALERSHIP ON 4 DIFFERENT OCCASIONS WITH THIS COMPLAINT HOWEVER THE DEALERSHIP INDICATES THEY CANNOT DUPLICATE THE COMPLAINT. VOLKSWAGEN OF AMERICA STATES NO PROBLEM FOUND. THE FOLLOWING QUESTIONS ON THIS FORM ARE NOT APPLICABLE AS NUMEROUS INCIDENTS HAVE OCCURRED ON NUMEROUS DATES AND WE ARE NOT ABLE TO INDICATE THE EXACT NUMBER OF INCIDENTS. THE ANSWERS GIVEN ARE ONLY TO ALLOW US TO PROCEED WITH THIS QUESTIONAIRE.*AK

DT: THE CONSUMER STATES HIS 2004 VOLKSWAGEN TOUAREG WAS HAVING A THROTTLE DELAY PROBLEM. THIS IS ESPECIALLY BAD WHEN PULLING OUT FROM AN INTERSECTION. THIS LASTED FOR ABOUT 2-4 SECONDS AND IT IS INTERMITTENT. AFTER THE VEHICLE HAS A DELAY THE RPMS GO UP T 3,000 TO 4,000. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR THIS PROBLEM 4 TIMES. A REGIONAL TECHNICAL REPRESENTATIVE CAME AND EXAMINED THE VEHICLE. HE TRIED TO FLASH THE VEHICLE AND UPGRADED THE COMPUTER SYSTEM. THIS STILL HAS NOT WORKED. THE VEHICLE HAS CONSISTENTLY BECAME WORSE. THE OWNER HAS AN APPOINTMENT WITH VOLKSWAGEN NEXT WEEK TO ASSESS THE PROBLEM AGAIN. ALSO, THE DEALER HAS BEEN CONTACTED BY THE MANUFACTURER, WHO WANTED MORE DIAGNOSTIC WORK DONE. SPEED WAS NOT A FACTOR. IT IS COMING FROM A STOP TO PULLING OUT THAT THE THROTTLE IS HAVING THE DELAY. THE CONSUMER IS PROVIDING ALL THE INFORMATION THAT HE HAS AVAILABLE AT THIS TIME. *AK THE DRIVER WINDOW WAS INOPERATIVE AND THE HEATER BLOWER FAN WAS NOISY. *SC *JB

TIRE PRESSURE MONITORING SYSTEM FAILURE (TPMS) NO EVENTS LED TO FAILURE, SYSTEM JUST DISAPPEARED FROM CAR...TELLS ME I HAVE A FLAT TIRE WHEN I DON'T....TIRES LOSING PRESSURE NOW AND ALIGNMENT IS OFF FOR A SECOND TIME AFTER BEING SERVICED, TIRES WEARING INCORRECTLY AND AT A FAST RATE...THERE IS A SERIOUS PROBLEM HERE THAT NEED TO BE INVESTIGATED WITH VW BEFORE ANOTHER FORD/TIRE SITUATION/DEATH HAPPENS TO ALL OF US NOW VW TOUAREG OWNERS. (2004 VW TOUAREG V6 OWNER: BRAND NEW!)*JB

2004 TOUAREG V6 ENGINE HAS BEEN A TORMENT, WITH 40 DIFFERENT PROBLEMS! BUT TWO OF THE PROBLEMS COULD BE CONSIDERED SAFETY CONCERNS! ERADICATE BRAKING WITH LURCHING AND ACCELERATION HESITATION BOTH OF WHICH SET UP AN UNPREDICTABLE DRIVING STYLE! BOTH OF THESE PROBLEMS ARE MAGNIFIED WHEN ATTEMPTING A LEFT TURN. THE DRIVER CAN NOT DEPEND ON A ASSURED PERFORMANCE AT CRITICAL TIMES . A DRIVER MUST HAVE CONFIDENCE THAT HIS OR HER VEHICLE WILL PERFORM WITH ASSURANCE AT ALL TIMES !*JB