NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
36 reportsClear category filter61,525 miles · Aug 7, 2010
Tires
WE HAVE A 2004 VOLKSWAGEN TOUAREG WHICH HAS HAD A CONTINUING PROBLEM SINCE JUNE 2009. THE TIRE PRESSURE MONITORING SYSTEM CONTINUALLY COMES ON WITH LOUD AND SOMETIMES INTERMITTENT AND SOMETIMES CONTINUING BEEPING WARNING OF FLAT TIRES, OR THE SYSTEM IS "LEARNING". EACH WHEEL HAS A BATTERY OPERATED UNIT (WHEEL SENSOR) WHICH W…
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WE HAVE A 2004 VOLKSWAGEN TOUAREG WHICH HAS HAD A CONTINUING PROBLEM SINCE JUNE 2009. THE TIRE PRESSURE MONITORING SYSTEM CONTINUALLY COMES ON WITH LOUD AND SOMETIMES INTERMITTENT AND SOMETIMES CONTINUING BEEPING WARNING OF FLAT TIRES, OR THE SYSTEM IS "LEARNING". EACH WHEEL HAS A BATTERY OPERATED UNIT (WHEEL SENSOR) WHICH WILL NOT BE REPLACED UNDER WARRANTY UNTIL THE BATTERY IS COMPLETELY DEAD. THERE IS A $75- CHARGE EACH TIME TO INFORM YOU THAT THE BATTERY IS NOT YET DEAD. IN THE MEANTIME YOU DRIVE ALONG WITH THE WARNING SIGNAL GOING OFF. *TR
NHTSA ODI #10347945
75,285 miles · Aug 5, 2010
Electrical SystemPower TrainStructure
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE OUT OF PARK AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. WHILE THE VEHICLE WAS BEING TOWED, THE ENTIRE CONSOLE AND WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTAC…
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TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE OUT OF PARK AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. WHILE THE VEHICLE WAS BEING TOWED, THE ENTIRE CONSOLE AND WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED WATER WAS ENTERING THE VEHICLE AND SETTLING IN THE TRUNK NEAR THE SPARE TIRE. THE DEALER REMOVED THE SHIFTER CABLE AND REPLACED THE HARNESS, A WIRE AND THE SHIFTER COLUMN. THE FAILURE MILEAGE WAS 75,285 AND THE CURRENT MILEAGE WAS 76,065. UPDATED 11/02/10. *LJ THE CONSUMER STATED THE TRUNK WOULD NOT OPEN PROPERLY. THE TIRE SENSORS WOULD COME ON. THE IGNITION SWITCH WAS DEFECTIVE AND HAD TO BE REPLACED. UPDATED 11/04/10
NHTSA ODI #10347465
95,000 miles · Jun 4, 2010
Air BagsElectrical SystemLatches/locks/linkages
2004 VW TOUAREG V-8 MANY PROBLEMS BUT 3 WORTH REPORTING: FOR NO APPARENT REASON PASSENGER DOOR COULD NOT BE OPENED OR UNLATCHED BY USING ANY KNOWN MEANS INCLUDING THE INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE, ELECTRIC LOCK ACTUATOR CLICKS AS IF THE DOOR IS UNLOCKED BUT THE DOOR CAN NOT BE OPENED OR UNLATCHED. VEHICLE HAD TO…
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2004 VW TOUAREG V-8 MANY PROBLEMS BUT 3 WORTH REPORTING: FOR NO APPARENT REASON PASSENGER DOOR COULD NOT BE OPENED OR UNLATCHED BY USING ANY KNOWN MEANS INCLUDING THE INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE, ELECTRIC LOCK ACTUATOR CLICKS AS IF THE DOOR IS UNLOCKED BUT THE DOOR CAN NOT BE OPENED OR UNLATCHED. VEHICLE HAD TO BE BROUGHT TO VW DEALERSHIP AND WORKED ON BY DESTROYING THE DOOR HANDLE TO OPEN THE DOOR AND PERHAPS CUTTING A WHOLE IN THE BODY PANNEL AT THE COST OF 2 HOURS OF DIAGNOSTICS, 8 HOURS OF LABOR TO OPEN DOOR AND PROBABLY 2 OR 3 ADDITIONAL HOURS OF REPLACING DOOR HANDLE IF BODY OF DOOR IS NOT BENT, PLUS PARTS VEHICLE HAS MANY ELECTRICAL GLITCHES INCLUDING BUT NOT LIMITED TO INTERMITTENT MALFUNCTION OF AIR BAG IGNITERS....ONCE AGAIN HAVING THE POTENTIAL TO CAUSE SERIOUS HARM OCCUPANTS GIVEN THE RIGHT CIRCUMSTANCES THIS IS A POTENTIAL DANGEROUS SITUATION AND HAS MADE ME LOSE ALL FAIH IN THIS MANUFACTURER. VEHICLE LUNGES FORWARD WHEN STOPPED AT TRAFIC LIGHTS AND BEGINNING TO PROCCEED ON A GREEN. *TR
NHTSA ODI #10334661
45,000 miles · May 28, 2010
Power TrainTires
I HAVE A 2004 TOUAREG AND HAVE BEEN HAVING TRANSMISSION ISSUES HARD SHIFTS, BUCKING AND HARD DOWNSHIFTS. I HAVE TAKEN THIS TO THE VW DEALER AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS VERY VERY DANGEROUS WHEN ACCESS THE HIGHWAY AND IN SEVERAL CASES IT SHIFTS SO HARD THAT IT KNOCKS IT'S SELF OUT AND YOU HAV…
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I HAVE A 2004 TOUAREG AND HAVE BEEN HAVING TRANSMISSION ISSUES HARD SHIFTS, BUCKING AND HARD DOWNSHIFTS. I HAVE TAKEN THIS TO THE VW DEALER AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS VERY VERY DANGEROUS WHEN ACCESS THE HIGHWAY AND IN SEVERAL CASES IT SHIFTS SO HARD THAT IT KNOCKS IT'S SELF OUT AND YOU HAVE TO PULL OFF THE HIGHWAY UNTIL RESETS TO 4TH GEAR FROM 6TH. I NOW HAVE TO SHIFT MANUALLY. I HAVE THIS ISSU E DAILY AND I KNOW THIS IS A WIDE SPREAD ISSUE. *TR
NHTSA ODI #10332622
38,200 miles · Feb 6, 2009
Tires
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE FLAT TIRE CAUTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CONTINUED TO TRAVEL THREE TO FOUR MILES WHEN THE EMERGENCY FLAT TIRE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE D…
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TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE FLAT TIRE CAUTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CONTINUED TO TRAVEL THREE TO FOUR MILES WHEN THE EMERGENCY FLAT TIRE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD, BUT DID NOT NOTICE ANY FLAT TIRES. THE WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO A FAULTY MANUFACTURER DESIGN. THERE WAS NO REPAIR AVAILABLE. THE TECHNICIAN WAS UNABLE TO DISENGAGE THE TIRE PRESSURE MODULE TO AVOID THE FALSE WARNINGS DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 38,200 AND CURRENT MILEAGE WAS 40,083. UPDATED 3/19/09 *CN UPDATED 03/23/09. *JB
NHTSA ODI #10257731
Mileage unknown · Dec 22, 2008
Electrical SystemEngine And Engine CoolingPower Train
I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PA…
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I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS. *TR
NHTSA ODI #10252545
34,300 miles · Dec 4, 2008
Tires
THE TIRE PRESSURE MONITORING SYSTEM WILL PERIODICALLY DISPLAY VARIOUS WARNING MESSAGES INDICATING A FLAT TIRE. TIRE PRESSURE HAS ALWAYS BEEN NORMAL (UNCHANGED FROM PRIOR TARE), AND VISUAL INSPECTION OF THE TIRE INCLUDING SOAP TEST HAS ALWAYS BEEN NORMAL. DEALER HAS BEEN UNABLE TO FIX THE PROBLEM, CITING INABILITY TO REPLICATE …
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THE TIRE PRESSURE MONITORING SYSTEM WILL PERIODICALLY DISPLAY VARIOUS WARNING MESSAGES INDICATING A FLAT TIRE. TIRE PRESSURE HAS ALWAYS BEEN NORMAL (UNCHANGED FROM PRIOR TARE), AND VISUAL INSPECTION OF THE TIRE INCLUDING SOAP TEST HAS ALWAYS BEEN NORMAL. DEALER HAS BEEN UNABLE TO FIX THE PROBLEM, CITING INABILITY TO REPLICATE IT. *TR
NHTSA ODI #10250800
Mileage unknown · Nov 17, 2008
Tires
FOR MONTHS I LISTENED TO "DEFECTIVE TIRE" WARNINGS AND "CHECK TIRE PRESSURE" WARNINGS - ALL TO NO AVAIL - EVERYTHING WAS FINE. FINALLY, A LIGHT CAME ON - "TIRE PRESSURE MONITOR SYSTEM FAULT". I TOOK IT IN THE VACAVILLE VW, AND THEY DETERMINED IT WAS THE TPMS MODULE (NOT THE SENSOR). I HAVE AN EXTENDED WARRANTY AND WAS FIRST T…
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FOR MONTHS I LISTENED TO "DEFECTIVE TIRE" WARNINGS AND "CHECK TIRE PRESSURE" WARNINGS - ALL TO NO AVAIL - EVERYTHING WAS FINE. FINALLY, A LIGHT CAME ON - "TIRE PRESSURE MONITOR SYSTEM FAULT". I TOOK IT IN THE VACAVILLE VW, AND THEY DETERMINED IT WAS THE TPMS MODULE (NOT THE SENSOR). I HAVE AN EXTENDED WARRANTY AND WAS FIRST TOLD THAT THE MODULE WAS A COVERED COMPONENT, WHILE THE SENSOR WAS NOT. I LEFT IT THERE FOR THE APPROPRIATE REPAIRS ON A THURSDAY (11-6-08). ON FRIDAY, I WAS INFORMED THAT THE REPAIRS HAD BEEN MADE, BUT WHEN TEST DRIVING THE VEHICLE, THE "CHECK ENGINE" LIGHT CAME ON. AFTER CHECKING...THEY FIND THE COIL IS BAD. VACAVILLE VW REPLACES THE COIL AND IT IS READY FOR PICKUP ON TUESDAY, 11-11-08. I PICK THE VEHICLE UP ON WEDNESDAY AND TWO DAYS LATER, THE TIRE PRESSURE MONITOR SYSTEM FAULT LIGHT COMES ON AGAIN. IT IS NOW AT VACAVILLE VW AND I AM WAITING TO FIND OUT WHAT IS WRONG NOW. *TR
NHTSA ODI #10249027
44,000 miles · Aug 15, 2008
Electrical SystemEngine And Engine CoolingPower TrainFire
MULTIPLE ENGINE LIGHT FAILURES FOR OVER 4 YEARS. ENGINE LIGHT CAME ON AND ENGINE SHUT DOWN IMMEDIATELY WHILE WIFE WAS ON THE FREEWAY. VERY DANGEROUS...ESSENTIALLY NO WARNING. HAVE REPLACED WIRING HARNESS IN THE VEHICLE AND HAVE HAD IT IN THE SHOP FOR ELECTRICAL ISSUES MANY TIMES. UNSAFE HANDLING AND ACCELERATION...CAR JUMPS …
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MULTIPLE ENGINE LIGHT FAILURES FOR OVER 4 YEARS. ENGINE LIGHT CAME ON AND ENGINE SHUT DOWN IMMEDIATELY WHILE WIFE WAS ON THE FREEWAY. VERY DANGEROUS...ESSENTIALLY NO WARNING. HAVE REPLACED WIRING HARNESS IN THE VEHICLE AND HAVE HAD IT IN THE SHOP FOR ELECTRICAL ISSUES MANY TIMES. UNSAFE HANDLING AND ACCELERATION...CAR JUMPS FORWARD AT STOPS WHILE IT IS DOWNSHIFTING. THINK THE TRANSMISSION, TIRES AND BRAKES SHOULD BE TESTED. THINK YOU WILL FIND THEY ARE DEFECTIVE. ENGINE BLEW UP AT 44,000 MILES. VERY DANGEROUS CAR..AND YOU WILL FIND OTHER TOUAREGS WITH SIMILAR ISSUES. SHOULD BE RECALLED. *TR
NHTSA ODI #10238426
Mileage unknown · Nov 26, 2007
EquipmentFuel System, GasolinePower Train
2004 VW TOUAREG WITH TIRE FAILURE AND KEY PROGRAMMING. CONSUMER STATES HE HAD TO REPLACE THE TIRES DUE TO A PUNCTURE IN ONE OF THE SIDEWALL TIRES. THE SECOND KEY RECEIVED NEEDED TO BE PROGRAMMED AND DEALER CHARGED HIM FOR PROGRAMMING. *KB THE CONSUMER STATED HE GETS LOW GAS MILEAGE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUME…
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2004 VW TOUAREG WITH TIRE FAILURE AND KEY PROGRAMMING. CONSUMER STATES HE HAD TO REPLACE THE TIRES DUE TO A PUNCTURE IN ONE OF THE SIDEWALL TIRES. THE SECOND KEY RECEIVED NEEDED TO BE PROGRAMMED AND DEALER CHARGED HIM FOR PROGRAMMING. *KB THE CONSUMER STATED HE GETS LOW GAS MILEAGE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER, THE TIRE MONITORING SYSTEM WOULD COME ON AND GO OFF REPEATEDLY. THE DRIVE SHAFT WAS REPLACED DUE TO A VIBRATION WHEN MAKING TURNS. THE FRONT BRAKES NEEDED TO BE REPLACED.*JB
NHTSA ODI #10210527
Official recalls
4Sep 20, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.
Dec 15, 2004
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Consequence & remedy
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED, INCREASING THE RISK OF INJURIES OR DEATH.
Remedy: DEALERS WILL PERMANENTLY INSTALL A 'CLIP' IN EACH OF THE TWO REAR OUTBOARD SEAT BELTS. THE CLIPS WILL PREVENT UNWANTED DEACTIVATION OF THE ALR MODE WITH CHILD SEAT INSTALLATIONS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS SHOULD CONTACT VW AT 1-800-822-8987.
May 19, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE BELT BUCKLE. OWNER NOTIFICATION BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Jul 25, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY. AN IMPROPERLY ROUTED TPMS WIRING HARNESS MAY CONTACT THE PARKING BRAKE CABLE SPRING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE TPMS WIRING CIRCUIT COULD BE INTERRUPTED, RESULTING IN AN INOPERATIVE TPMS, AND CAUSING A SHORT-TO-GROUND CONDITION THAT COULD POTENTIALLY RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE TPMS WIRING HARNESS ROUTING AND, IF NECESSARY, CORRECT THE WIRING HARNESS ROUTING. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT VWOA AT 1-800-893-5298.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE06022 · Srs Warning Light Illumination
Opened Jun 19, 2006 · Closed Oct 30, 2006
Status: closed (inferred from source dates) · Air Bags; Air Bags:side/window
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Air Bags:side/window
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE05042 · Exterior Door Handle Malfunction
Opened Aug 11, 2005 · Closed Dec 21, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) DATED JUNE 10, 2005, DESCRIBING A CONDITION OF EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER THE DOOR IS OPENED.VW DESCRIBED THE CAUSE OF THE PROBLEM TO BE A POTENTIAL FOR INCREASED FRICTION BETWEEN THE DOOR HANDLE AND THE LOCK CYLINDER HOUSING . . . BECAUSE SOME GUIDE NUBS THAT WERE MOLDED INTO THE PLASTIC DOOR HANDLE . . . WERE SLIGHTLY HIGHER THAN SPECIFIED.IN ADDITION TO THE TSB, VW HAS INTRODUCED PRODUCTION CHANGES (LUBRICATION, DELETION OF THE GUIDE NUBS, INTRODUCTION OF A LOW FRICTION GUIDE SURFACE ON THE LOCK CYLINDER HOUSING) TO ADDRESS THE PROBLEM.VW REPORTS THAT THE FAILURE OCCURS PREDOMINANTLY IN THE VERY EARLY LIFE STAGE OF THE VEHICLE.ODI EXAMINATION OF VW'S WARRANTY DATA SHOWS FEWER CLAIMS AS THE VEHICLE AGES.THE ONE INJURY RESULTED WHEN THE UNLATCHED DOOR HIT THE OCCUPANT'S HAND.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ODI WILL CONTINUE TO MONITOR COMPLAINTS ANDRESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.