VEHICLE WOULD JUMP FORWARD WHEN MAKING TURNS, MAKING IT DIFFICULT TO CONTROL VEHICLE. OWNER TOOK VEHICLE TO DEALER FOR REPAIR OF THE TRANSFER CASE 3 TIMES. THE ACCELERATOR PEDAL WOULD GET STUCK, WHICH WAS NOT ENABLING THE VEHICLE TO ACCELERATE AND TO CHANGE GEARS. ALSO, WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY, CAUSING VIS…
Read full complaint
VEHICLE WOULD JUMP FORWARD WHEN MAKING TURNS, MAKING IT DIFFICULT TO CONTROL VEHICLE. OWNER TOOK VEHICLE TO DEALER FOR REPAIR OF THE TRANSFER CASE 3 TIMES. THE ACCELERATOR PEDAL WOULD GET STUCK, WHICH WAS NOT ENABLING THE VEHICLE TO ACCELERATE AND TO CHANGE GEARS. ALSO, WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY, CAUSING VISIBILITY PROBLEMS ON THE ROAD DURING INCLEMENT WEATHER. IN ADDITION, THE BATTERY WOULD DRAIN AND CAUSE THE VEHICLE NOT TO TURN ON. MANUFACTURER WAS CONTACTED BY OWNER NUMEROUS TIMES.*AK
NHTSA ODI #10110955
100 miles · Oct 27, 2004
Vehicle Speed Control
WHEN THE VEHICLE HAS SLOWED TO A NEAR STOP AND THE ACCELERATOR IS DEPRESSED, IT INITIALLY HESITATES, THEN SURGES FORWARD. THIS PREVENTS THE DRIVER FROM ACCELERATING SMOOTHLY AND COULD BE A SAFETY CONCERN. I THINK THE ENGINE ECU MAY NEED A SOFTWARE UPDATE.*AK
NHTSA ODI #10096528
4,700 miles · Oct 27, 2004
Vehicle Speed Control
WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE WOULD NOT ACCELERATE THEN STALL. CONSUMER STATED THERE WAS NO POWER. CONSUMER TOOK VEHICLE TO THE DEALER, AND PROBLEM RECURRED. *AK THE DEALER FLASHED THE TRANSMISSION BUT THE PROBLEM RECURRED. *NM
NHTSA ODI #10094091
Mileage unknown · Sep 28, 2004
Vehicle Speed Control
CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE FAILED TO ACCELERATE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, AND MECHANIC DETERMINED THAT IT WAS A SAFETY FEATURE. *AK *NM
NHTSA ODI #10091735
1,500 miles · Aug 1, 2004
Vehicle Speed Control
THE COMPUTER PROGRAM CONTROLLING THE ACCELERATOR APPLICATIONS TO THE ENGINE IS FLAWED. HE EXISTING PROGRAM ANTICIPATES THE DRIVERS INTENTIONS IN SLOWING TO A STOP IN THAT IT CANNOT ACCEPT A SUDDEN REQUEST FOR ACCELERATION FROM THE DRIVER BEFORE COMPLETING THE PREVIOUS ACTION. THIS CAUSES AN EXCESSIVE "DELAY" IN APPLYING THROTTL…
Read full complaint
THE COMPUTER PROGRAM CONTROLLING THE ACCELERATOR APPLICATIONS TO THE ENGINE IS FLAWED. HE EXISTING PROGRAM ANTICIPATES THE DRIVERS INTENTIONS IN SLOWING TO A STOP IN THAT IT CANNOT ACCEPT A SUDDEN REQUEST FOR ACCELERATION FROM THE DRIVER BEFORE COMPLETING THE PREVIOUS ACTION. THIS CAUSES AN EXCESSIVE "DELAY" IN APPLYING THROTTLE IN AN EMERGENCY SITUATION AND WHEN IT FINALLY DOES, IT COULD RESULT IN DEATH IN CERTAIN CONDITIONS. THE COMPUTER SHOULD BE PROGRAMMED TO ACCEPT AN EMERGENCY COMMAND OF THIS TYPE UNDER THE CONDITIONS DESCRIBED ABOVE. THIS HAS ALSO BEEN REPORTED AS A PAST CONDITION IN AUDI AUTOMOBILES THAT HAS BEEN TRANSFERRED INTO THE TAURAG IN 2004.*AK
NHTSA ODI #10083098
600 miles · Jul 9, 2004
Vehicle Speed Control
DIFFICULT TO CONTROL ACCELERATION SURGE WHEN STARTING OFF FROM AT STOP POSITION. ACCELERATION IS NOT LINEAR. REMOTE KEY FOB WORKS INTERMITTENTLY. PROGRAMMABLE CONVENIENCE PROGRAMS LOSE PROGRAMMING. TIRE MONITOR OFTEN DISPLAYS ERRONEOUS WARNINGS. *AK
NHTSA ODI #10080680
1,700 miles · Jun 14, 2004
Vehicle Speed Control
WHILE APPROACHING AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMERS FOOT WAS ON THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *SC *JB
NHTSA ODI #10073669
Mileage unknown · May 21, 2004
Power TrainVehicle Speed Control
WHEN ACCELERATING FROM A VERY SLOW SPEED OR A "ROLLING" STOP, THE CAR HESITATES OR STALLS BEFORE ACCELERATING, THEN LURCHES FORWARD. THIS PROBLEM OCCURS RANDOMLY, BUT CONSISTENTLY. WHEN DRIVING UP A HILL TO A STOP, THE VEHICLE REGULARLY JUMPS FORWARD AT THE LAST DOWNSHIFT IN THE STOPPING PROCESS. THIS IS DANGEROUS AND THREATENS …
Read full complaint
WHEN ACCELERATING FROM A VERY SLOW SPEED OR A "ROLLING" STOP, THE CAR HESITATES OR STALLS BEFORE ACCELERATING, THEN LURCHES FORWARD. THIS PROBLEM OCCURS RANDOMLY, BUT CONSISTENTLY. WHEN DRIVING UP A HILL TO A STOP, THE VEHICLE REGULARLY JUMPS FORWARD AT THE LAST DOWNSHIFT IN THE STOPPING PROCESS. THIS IS DANGEROUS AND THREATENS MY SAFETY, THOSE AROUND ME IN TRAFFIC, MY PASSENGERS, AND OTHER POTENTIAL DRIVERS OF MY VEHICLE. I'VE BEEN TOLD BY VOLKSWAGEN OF AMERICA & MY DEALER THAT THIS IS THE WAY THIS SUV IS DESIGNED TO PERFORM. THE FACT THAT THE "HESITATIONS/STALLS" OCCUR AT RANDOM ONLY FURTHERS MY POINT THAT THIS IS CLEARLY A DEFECT AND NOT "JUST THE WAY THIS MODEL DRIVES" AND "YOU JUST HAVE TO GET USED TO IT" AS I WAS TOLD BY THE SERVICE MANAGER AT MARTENS VW.*AK
NHTSA ODI #10072957
Mileage unknown · May 2, 2004
Vehicle Speed Control
I HAVE A 2004 VW TOUAREG THAT EITHER FAILS TO ACCELERATE OR IS VERY ERRATIC IN ACCELERATING FROM A STOP. THE DEALER SAYS IT IS A SOFT WARE PROPLEM BUT HAS NO FIX. THIS CAR IS VERY DANGEROUS TO DRIVE.*AK
NHTSA ODI #10068184
Mileage unknown · Apr 20, 2004
Vehicle Speed Control
THE VEHICLE OCCASIONALLY HESITATED BADLY ON ACCELERATION FROM A STOP. *PH (CONSUMER LETTER ADD TO RECEIVED ON 04/26/2004). *MR CONSUMER STILL EXPERIENCED INTERMITTENT HESITATION ON ACCELERATION ESPECIALLY WHEN COMING FROM A STOP. *LA *CB
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Consequence & remedy
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED, INCREASING THE RISK OF INJURIES OR DEATH.
Remedy: DEALERS WILL PERMANENTLY INSTALL A 'CLIP' IN EACH OF THE TWO REAR OUTBOARD SEAT BELTS. THE CLIPS WILL PREVENT UNWANTED DEACTIVATION OF THE ALR MODE WITH CHILD SEAT INSTALLATIONS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS SHOULD CONTACT VW AT 1-800-822-8987.
ON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE BELT BUCKLE. OWNER NOTIFICATION BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
ON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY. AN IMPROPERLY ROUTED TPMS WIRING HARNESS MAY CONTACT THE PARKING BRAKE CABLE SPRING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE TPMS WIRING CIRCUIT COULD BE INTERRUPTED, RESULTING IN AN INOPERATIVE TPMS, AND CAUSING A SHORT-TO-GROUND CONDITION THAT COULD POTENTIALLY RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE TPMS WIRING HARNESS ROUTING AND, IF NECESSARY, CORRECT THE WIRING HARNESS ROUTING. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT VWOA AT 1-800-893-5298.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE06022 · Srs Warning Light Illumination
Opened Jun 19, 2006 · Closed Oct 30, 2006
Status: closed (inferred from source dates) · Air Bags; Air Bags:side/window
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Air Bags:side/window
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags
MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE05042 · Exterior Door Handle Malfunction
Opened Aug 11, 2005 · Closed Dec 21, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) DATED JUNE 10, 2005, DESCRIBING A CONDITION OF EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER THE DOOR IS OPENED.VW DESCRIBED THE CAUSE OF THE PROBLEM TO BE A POTENTIAL FOR INCREASED FRICTION BETWEEN THE DOOR HANDLE AND THE LOCK CYLINDER HOUSING . . . BECAUSE SOME GUIDE NUBS THAT WERE MOLDED INTO THE PLASTIC DOOR HANDLE . . . WERE SLIGHTLY HIGHER THAN SPECIFIED.IN ADDITION TO THE TSB, VW HAS INTRODUCED PRODUCTION CHANGES (LUBRICATION, DELETION OF THE GUIDE NUBS, INTRODUCTION OF A LOW FRICTION GUIDE SURFACE ON THE LOCK CYLINDER HOUSING) TO ADDRESS THE PROBLEM.VW REPORTS THAT THE FAILURE OCCURS PREDOMINANTLY IN THE VERY EARLY LIFE STAGE OF THE VEHICLE.ODI EXAMINATION OF VW'S WARRANTY DATA SHOWS FEWER CLAIMS AS THE VEHICLE AGES.THE ONE INJURY RESULTED WHEN THE UNLATCHED DOOR HIT THE OCCUPANT'S HAND.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ODI WILL CONTINUE TO MONITOR COMPLAINTS ANDRESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
2004 Volkswagen Touareg Problems, Complaints & Recalls | Skip That Year
Illustration