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2004 Volkswagen Touareg

Owner reports · Recalls · Investigations

More warning signs than most Touareg years

Owner complaints for the 2004 Volkswagen Touareg are substantially higher than the model-year median of 27.5.

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When problems were reported

Mileage at the reported incident

165 reports with mileage · 66 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Tires. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports6 injury reports

Electrical System complaints

49 reports
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31,000 miles · Feb 21, 2007
Electrical SystemService Brakes, HydraulicTires

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 VOLKSWAGEN TORGUE WITH 31000 FAILURE MILEAGE AT ANY RATE OF SPEED THE TPS MONITORING SYSTEM LIGHT TURNED ON, AND STAYSED ON UNTIL THE VEHICLE WAS RESTARTED A COUPLE OF TIMES. ALSO, THE VEHICLE PULLED TO THE FRONT PASSENGER SIDE AND WAS WEARING OUT THE TIRES AND BRAKES ON THAT…

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TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 VOLKSWAGEN TORGUE WITH 31000 FAILURE MILEAGE AT ANY RATE OF SPEED THE TPS MONITORING SYSTEM LIGHT TURNED ON, AND STAYSED ON UNTIL THE VEHICLE WAS RESTARTED A COUPLE OF TIMES. ALSO, THE VEHICLE PULLED TO THE FRONT PASSENGER SIDE AND WAS WEARING OUT THE TIRES AND BRAKES ON THAT SIDE. *AK

NHTSA ODI #10183140

31,000 miles · Feb 9, 2007
Electrical System

IF I DRIVE THE CAR FOR ONE HOUR AND TURN THE ENGINE OFF, WHEN TRYING TO RESTART THE ENGINE, THE STARTER WON'T CRANK. AFTER ANOTHER HOUR IT WILL RESET AND RESTART. IN AND OUT OF THE DEALER FOR 7 MONTHS AND SEVERAL REPAIR ATTEMPTS, THE STARTER STILL FAILS TO CRANK. *NM

NHTSA ODI #10182142

34,000 miles · Sep 11, 2006
Electrical SystemPower Train

DT*: THE CONTACT STATED A WEEK AFTER HAVING THE TRANSMISSION REPLACED BY THE SERVICE DEALER, THE VEHICLE WAS DRIVEN 60 MPH ON THE HIGHWAY, AND THE ENGINE WARNING MESSAGE READ "TURN THE MOTOR OFF IMMEDIATELY", AS THE ELECTRICAL SYSTEM FAILED AND STALLED THE ENGINE. THE CONTACT WAS ABLE TO STEER AND COAST TO A STOP ON THE BREAK D…

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DT*: THE CONTACT STATED A WEEK AFTER HAVING THE TRANSMISSION REPLACED BY THE SERVICE DEALER, THE VEHICLE WAS DRIVEN 60 MPH ON THE HIGHWAY, AND THE ENGINE WARNING MESSAGE READ "TURN THE MOTOR OFF IMMEDIATELY", AS THE ELECTRICAL SYSTEM FAILED AND STALLED THE ENGINE. THE CONTACT WAS ABLE TO STEER AND COAST TO A STOP ON THE BREAK DOWN LANE. THE VEHICLE RESTARTED AND STALLED 7 TIMES BEFORE MAKING ONE MILE TO THE CONTACT'S DRIVEWAY. THE SERVICE DEALER PROVIDED A NUMBER TO A TOWING SERVICE. THE SERVICE DEALER DIAGNOSED THE PROBLEM AS AN ALTERNATOR AND ELECTRICAL FAILURE, DUE TO LEAKAGE FROM THE ENGINE WHEN THE ENGINE WAS REMOVED TO REPLACE THE TRANSMISSION. NO EVIDENCE WAS FOUND IN THE GARAGE OR DRIVEWAY, BEFORE OR AFTER THE PROBLEM OR WHILE PARKED IN THE DRIVEWAY WHILE WAITING FOR THE TOW TO THE SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM

NHTSA ODI #10167886

33,000 miles · Jul 12, 2006
Electrical System

I'VE BEEN HAVING VARIOUS PROBLEMS WITH THE ELECTRICAL SYSTEM ON MY 2004 VW TOUAREG FROM THE PURCHASE DATE OF 08/19/03. THE ALARM WOULD SOUND, WITHOUT CAUSE, THE DOORS WOULD NOT UNLOCK AND VARIOUS SWITCHES WOULD NOT WORK AT TIMES. ALL OF THE PROBLEMS WERE RANDOM. I BROUGHT THE CAR IN FOR REPAIR SEVERAL TIMES. BUT, THE PROBLEM…

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I'VE BEEN HAVING VARIOUS PROBLEMS WITH THE ELECTRICAL SYSTEM ON MY 2004 VW TOUAREG FROM THE PURCHASE DATE OF 08/19/03. THE ALARM WOULD SOUND, WITHOUT CAUSE, THE DOORS WOULD NOT UNLOCK AND VARIOUS SWITCHES WOULD NOT WORK AT TIMES. ALL OF THE PROBLEMS WERE RANDOM. I BROUGHT THE CAR IN FOR REPAIR SEVERAL TIMES. BUT, THE PROBLEMS WERE NOT FIXED. IN APRIL 2006, MY CAR BATTERY WAS REPLACED BECAUSE IT WAS NO LONGER HANDLING A CHARGE. THE BATTERY CHANGE WAS A WARRANTY ITEM. AFTER THE BATTERY CHANGE, THE ELECTRICAL PROBLEMS BECAME MORE FREQUENT. MY TURN SIGNALS BEGAN TO ACT UP. WHEN I SIGNAL FOR A RIGHT TURN, THE BLINKER WILL CLICK TO THE LEFT ONE TO THREE TIMES, THEN TO THE RIGHT. I TOLD MURRIETA VW ABOUT THE PROBLEM AND BROUGHT THE CAR IN FOR WARRANTY SERVICE ON 06/30/06. THEY COULDN'T FIND A "FAULT CODE" AND COULDN'T MAKE THE CAR DUPLICATE THE PROBLEM. SO, THEY DIDN'T FIX THE CAR. I VIDEO TAPED THE PROBLEM FIVE TIMES, ON TWO DIFFERENT OCCASIONS AFTER THE 06/30/06. I ALSO HAVE TWO DIFFERENT WITNESSES WHO WITNESSED THE PROBLEM. I E MAILED THE VIDEOS TO MURRIETA VW AND SCHEDULED AN APPOINTMENT. I BROUGHT THE CAR BACK ON 07/08. MURRIETA VW WASN'T ABLE TO DIAGNOSE THE PROBLEM. I FEEL THAT THE CAR IS NOW DANGEROUS. IF I WERE TO SIGNAL A RIGHT TURN AT AN INTERSECTION, WITH AN ONCOMING CAR ASSUMING THAT I AM TURNING LEFT BECAUSE OF A DEFECTIVE TURN SIGNAL, I COULD END UP IN AN ACCIDENT. I'M NOT LOOKING FOR SPECIAL TREATMENT FROM VW. I JUST WANT MY CAR FIXED. 2004 VW TOUAREG SERIAL# W V G C M 67 L 04 D 002863. *JB

NHTSA ODI #10162259

19,880 miles · Jun 5, 2006
Electrical SystemFuel System, GasolineService Brakes, Hydraulic

VOLKSWAGEN 2004 TOUAREG SPORT UTILITY 4D HAS SERIOUS ALIGNMENT PROBLEMS RESULTING IN PREMATURE TIRE WEAR ON ALL 4 TIRES! FRONT 2 TIRES ARE DOWN TO METAL SHOWING WITH ONLY 19,880 MILES. CAR HAS BEEN IN FOR ALL SCHEDULED SERVICES AND ROTATIONS. ALMOST LOST CONTROL OF CAR WHILE DRIVING! ALSO, PRE-MATURE WEAR OF FRONT & BACK BRAKE…

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VOLKSWAGEN 2004 TOUAREG SPORT UTILITY 4D HAS SERIOUS ALIGNMENT PROBLEMS RESULTING IN PREMATURE TIRE WEAR ON ALL 4 TIRES! FRONT 2 TIRES ARE DOWN TO METAL SHOWING WITH ONLY 19,880 MILES. CAR HAS BEEN IN FOR ALL SCHEDULED SERVICES AND ROTATIONS. ALMOST LOST CONTROL OF CAR WHILE DRIVING! ALSO, PRE-MATURE WEAR OF FRONT & BACK BRAKES & PADS DUE TO THE ALIGNMENT/TIRE PROBLEMS! CONDENSATION ON FRONT WINDSHIELD THAT DEFOGGER DOES NOT REMOVE. FUEL INJECTION RECALL THAT ON SERVICE BULLETIN STATED IT COULD RESULT IN A FIRE IF NOT FIXED! TIRE PRESSURE MONITORING SYSTEM FAILURE, ESP FAILURE, COMPUTER SOFTWARE FAILURE! *NM

NHTSA ODI #10158963

35,000 miles · Apr 1, 2006
Electrical System

CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCC…

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CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCCUPANTS AT THE MERCY OF THE ENVIRONMENT THEY ARE STRANDED IN. AS THIS IS A SUV, THE ENVIRONMENT COULD BE ONE THAT POSES A THREAT TO THE WELL BEING OF THE OCCUPANTS. I HAVE OPENED CASE # 60111160 WITH VWOA AND EXPRESSED MY CONCERNS TO DWIGHT HARRISON VW IN SNELLVILLE, GA AND HAVE RECEIVED THE SAME RESPONSE......THE CAR HAS TO HAVE AN EXISTING NO-START CONDITION TO QUALIFY. *NM

NHTSA ODI #10154328

Mileage unknown · Mar 12, 2006
Electrical SystemEquipmentExterior Lighting

I TOOK DELIVERY OF MY 2004 VW TOUAREG ON 7-11-04. BY 9-9-04 IT WAS HAVING PROBLEMS. IT HAS BEEN IN 6 TIMES FOR ELECTRICAL PROBLEMS, 3 TIMES FOR THE AC, 3 TIMES FOR THE BATTERY, AND 1-2 TIMES FOR OTHER THINGS. TOMORROW, I WILL BE TAKING IT IN AGAIN FOR FURTHER A/C PROBLEMS, BRAKES THAT CATCH ON THEIR OWN WHILE IN DRIVE, INTERMITT…

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I TOOK DELIVERY OF MY 2004 VW TOUAREG ON 7-11-04. BY 9-9-04 IT WAS HAVING PROBLEMS. IT HAS BEEN IN 6 TIMES FOR ELECTRICAL PROBLEMS, 3 TIMES FOR THE AC, 3 TIMES FOR THE BATTERY, AND 1-2 TIMES FOR OTHER THINGS. TOMORROW, I WILL BE TAKING IT IN AGAIN FOR FURTHER A/C PROBLEMS, BRAKES THAT CATCH ON THEIR OWN WHILE IN DRIVE, INTERMITTENT FAULTY TRIGGERING OF TIRE PRESSURE MONITORING SYSTEM, AND A HOLE THAT I DISCOVERED ONLY DAY IN THE FIRE BLANKET UNDER THE HOOD. APPARENTLY THE ENGINE HEAT HAS BEEN BURNING A HOLE IN IT AND HAS BURNED AWAY A HOLE RIGHT THROUGH THE BLANKET TO THE HOOD ITSELF, BUT NOT THROUGH THE HOOD YET. THIS CAR HAS MEANT TIME LOST FROM WORK AND AN INORDINATE AMOUNT OF TIME SPENT IN THE SHOP AND PAYING FOR RENTAL CARS. THIS CAR IS A FIRE AND SAFETY HAZARD. FAIRFAX COUNTY CONSUMER PROTECTION (ROY SEGER) HAD CONTACTED VW AS THIS CAR FALLS UNDER THE LEMON LAW. VW RESPONDED THAT THEY WOULD NOT COMPLY, STATING THAT THEY HAD FIXED THE BATTERY. THEIR RESPONSE FAILED TO ACCOUNT FOR THE MULTITUDE OF OTHER PROBLEMS...AND NOW THIS. I HAVE NEVER FELT SO POWERLESS. IS THERE ANYTHING YOU CAN DO TO HELP?? *NM

NHTSA ODI #10152523

18,000 miles · Feb 6, 2006
Electrical System

MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE D…

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MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE DEALERSHIP AT LEAST 5 OR MORE TIMES IN A 2 MONTH PERIOD. *JB

NHTSA ODI #10149541

10,000 miles · Oct 10, 2005
Electrical SystemSuspension

MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A…

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MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A LEAK. VW HAS BEEN COMPLETELY IN THE DARK ON THESE MAJOR PROBLEMS AND ONLY AFTER REPEATED TRIPS TO THE DEALER AND MANY DENIALS FROM VW DID THE ADMIT THAT THIS CAR IS AN OVER ENGINEERED AND POORLY BUILT CAR. *JB

NHTSA ODI #10139174

5,000 miles · Oct 6, 2005
Electrical SystemPower Train

MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL …

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MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL DRIVE NORMALLY. THERE IS NO WAY TO TELL WHEN THIS WILL HAPPEN AND I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT IF I START THE VEHICLE THEN PULL OUT INTO ONCOMING TRAFFIC. *JB

NHTSA ODI #10138770

Official recalls

4

17V583000 · Fuel System, Gasoline:delivery:fuel Pump

Sep 20, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.

04V592000 · Seat Belts

Dec 15, 2004

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Consequence & remedy

Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED, INCREASING THE RISK OF INJURIES OR DEATH.

Remedy: DEALERS WILL PERMANENTLY INSTALL A 'CLIP' IN EACH OF THE TWO REAR OUTBOARD SEAT BELTS. THE CLIPS WILL PREVENT UNWANTED DEACTIVATION OF THE ALR MODE WITH CHILD SEAT INSTALLATIONS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS SHOULD CONTACT VW AT 1-800-822-8987.

04V233000 · Seat Belts:rear/other

May 19, 2004

ON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE BELT BUCKLE. OWNER NOTIFICATION BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

03V266000 · Electrical System:wiring

Jul 25, 2003

ON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY. AN IMPROPERLY ROUTED TPMS WIRING HARNESS MAY CONTACT THE PARKING BRAKE CABLE SPRING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE TPMS WIRING CIRCUIT COULD BE INTERRUPTED, RESULTING IN AN INOPERATIVE TPMS, AND CAUSING A SHORT-TO-GROUND CONDITION THAT COULD POTENTIALLY RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE TPMS WIRING HARNESS ROUTING AND, IF NECESSARY, CORRECT THE WIRING HARNESS ROUTING. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT VWOA AT 1-800-893-5298.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06022 · Srs Warning Light Illumination

Opened Jun 19, 2006 · Closed Oct 30, 2006

Status: closed (inferred from source dates) · Air Bags; Air Bags:side/window

MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (2)

Air Bags:side/window

MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Air Bags

MY 2004-05 (TO 11/2004) TOUAREG VEHICLES HAVE A POTENTIALLY FAULTY/LOOSE SIDE AIR BAG WIRING CONNECTOR THAT CAN CAUSE THE WIRING CIRCUIT RESISTANCE TO EXCEED THE DESIGN LIMIT AND ILLUMINATE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIR BAG LIGHT.ON 02/2005, VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB #69-05-02) TO ADDRESS THIS CONDITION BY REPLACING THE CONNECTOR WITH A DIRECT CONNECTION.VW'S TESTING HAS SHOWN THAT PROPER DEPLOYMENT OF THE SIDE AIR BAG IS NOT AFFECTED BY THE CONNECTOR FAULT.HOWEVER, THERE ARE A LARGE NUMBER OF WARRANTY CLAIMS DUE TO AIR BAG LIGHT (ABL) ILLUMINATION.VW IS PLANNING TO INITIATE A TOUAREG SERVICE PACK/ CUSTOMER SATISFACTION CAMPAIGN (CSC) IN DECEMBER 2006.VW WILL REPLACE THE SIDE AIR BAG WIRING CONNECTOR WITH A DIRECT CONNECTION ON ALL REMAINING UNCORRECTED VEHICLES BUILT PRIOR TO 11/2004.IN ADDITION, VW REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN OCTOBER AND NOVEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIR BAG MODULE.THIS ALSO MAY PRODUCE ABL ILLUMINATION THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.VW HAS NOT RECEIVED ANY ALLEGED SIDE AIR BAG NON-DEPLOYMENT REPORT.ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE05042 · Exterior Door Handle Malfunction

Opened Aug 11, 2005 · Closed Dec 21, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch

VW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) DATED JUNE 10, 2005, DESCRIBING A CONDITION OF EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER THE DOOR IS OPENED.VW DESCRIBED THE CAUSE OF THE PROBLEM TO BE A POTENTIAL FOR INCREASED FRICTION BETWEEN THE DOOR HANDLE AND THE LOCK CYLINDER HOUSING . . . BECAUSE SOME GUIDE NUBS THAT WERE MOLDED INTO THE PLASTIC DOOR HANDLE . . . WERE SLIGHTLY HIGHER THAN SPECIFIED.IN ADDITION TO THE TSB, VW HAS INTRODUCED PRODUCTION CHANGES (LUBRICATION, DELETION OF THE GUIDE NUBS, INTRODUCTION OF A LOW FRICTION GUIDE SURFACE ON THE LOCK CYLINDER HOUSING) TO ADDRESS THE PROBLEM.VW REPORTS THAT THE FAILURE OCCURS PREDOMINANTLY IN THE VERY EARLY LIFE STAGE OF THE VEHICLE.ODI EXAMINATION OF VW'S WARRANTY DATA SHOWS FEWER CLAIMS AS THE VEHICLE AGES.THE ONE INJURY RESULTED WHEN THE UNLATCHED DOOR HIT THE OCCUPANT'S HAND.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ODI WILL CONTINUE TO MONITOR COMPLAINTS ANDRESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.