The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified o…
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The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A software error may cause the body control module (BCM) system to reset. This may result in the ignition switching off, resulting in an engine stall. It can also lead to a loss of certain controls, warning lights, exterior lighting, or failure of the rearview camera system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 111 and 108.
Consequence & remedy
Consequence: An unexpected engine stall, loss of exterior lighting or warning lights, or failure of the rearview camera system can increase the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters are expected to be mailed November 6, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57KL. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 17, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Owners are advised not to allow occupants to sit in the front passenger seat until the remedy is complete. Dealers will repair the affected wiring harness in the front passenger seat, free of charge. Owner notification letters were mailed April 15, 2026. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 74HE. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 12, 2025.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the affected tie rod bolt, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 42E7.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗