← New search

2025 Volkswagen Tiguan

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Tiguan years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 47 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Forward Collision Avoidance complaints

12 reports
Clear category filter
Mileage unknown · Sep 11, 2026
Back Over PreventionForward Collision AvoidancePower Train

The vehicle’s automatic emergency-braking and parking-assistance systems intermittently activate when no collision is imminent. The vehicle unexpectedly stops, shifts itself into Park, and engages the electronic parking brake while moving at low speed. This has occurred while pulling into parking spaces with vehicles on both sid…

Read full complaint

The vehicle’s automatic emergency-braking and parking-assistance systems intermittently activate when no collision is imminent. The vehicle unexpectedly stops, shifts itself into Park, and engages the electronic parking brake while moving at low speed. This has occurred while pulling into parking spaces with vehicles on both sides and while beginning an unprotected left turn when oncoming traffic was still at a safe distance. The sudden stop creates a risk of being struck by another vehicle. The vehicle was presented to an authorized Volkswagen dealership for inspection, but the dealership was unable to reproduce the condition and stated that it did not believe there was an issue. The vehicle remains available for inspection.

NHTSA ODI #11763654

Mileage unknown · Jul 29, 2026
Back Over PreventionElectrical SystemForward Collision Avoidance

This car has several issues and I could only select a few. Electrical: the infotainment system disconnects from Wireless car play at random when you drive the vehicle. It then returns a Wifi error on screen and you cannot use car play any longer on both android and iOS. Additionally, the electronic system will reboot when the …

Read full complaint

This car has several issues and I could only select a few. Electrical: the infotainment system disconnects from Wireless car play at random when you drive the vehicle. It then returns a Wifi error on screen and you cannot use car play any longer on both android and iOS. Additionally, the electronic system will reboot when the car is in use. In my case, it always happens on the freeway when driving 75 MPH. The entire car dash is electronic, no buttons. So when this happens, you lose all safety features, have no idea what speed your driving, can't use the radio, navigation, air conditioning, etc. Most importantly, this is a deadly error WV knew about but sold the car anyways. The dealer and WV North America says this is a problem between the infotainment system manufacture and T-Mobile cell towers. There is no fix for it. So what are consumers to do? I paid cash for a product, the product does not work, the manufactuer cannot fix it. Normally when this happens the company either 1) fixes the problem for free or B) lets you return the product. VW says I can't do either. Backup Cam - the camera is cheap, blurry and picks up nonexistent items and slams on the breaks everytime I back down my driveway. Not a human, animal or event a tree limb blowing in the wind. However, when a car is behind you, the backup cam will let you back into the car. Again, this is a "Software" issue and the dealer cannot fix it. Forward collision Warning, Adaptive Cruise Control, Blind Spot Warning, Lane Departure Warning and Lane Keeping Assistance only work intermittently. I'd say about 30% of the time I drive the car, it just dings at me while my dashboard lights up and says all these features failed. VW has no record of it in the cars "error log" so I had to set up a camera in my car to prove them wrong. Once they saw it, they said they don't know a fix. Maybe they can swap out the infotainment system / software, but that requires several layers of approval first.

NHTSA ODI #11753497

Mileage unknown · Jul 23, 2026
Electrical SystemForward Collision AvoidanceService Brakes

My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident mu…

Read full complaint

My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident multiple times, making the vehicle incredibly dangerous to drive. I previously took it to the dealership, but they told me they could not find an issue and advised me to continue driving it while documenting the dates and times it happens on paper. However, I refuse to continue driving this vehicle and put my children's lives at risk just to collect data.

NHTSA ODI #11752371

Mileage unknown · Jul 16, 2026
Forward Collision Avoidance

My car has 842 miles on it. There have been multiple occasions where it breaks on its own. When I am backing out of my driveway, there is a neighbors tree that is close to the driveway and a small branch causes. The emergency brake to go on in your head to slam into the back of the seat. When making a left hand turn on a 4 lane …

Read full complaint

My car has 842 miles on it. There have been multiple occasions where it breaks on its own. When I am backing out of my driveway, there is a neighbors tree that is close to the driveway and a small branch causes. The emergency brake to go on in your head to slam into the back of the seat. When making a left hand turn on a 4 lane road with nothing in the road it has break causing you to fly forward. I’ve only had the car for a few months and multiple times it has done this.

NHTSA ODI #11750870

3,620 miles · Jun 30, 2026
Forward Collision Avoidance

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 70 MPH, the vehicle in front of the vehicle took the exit and the vehicle suddenly stopped without a vehicle or object in front of the vehicle. The BRAKE warning light was displayed with an audible alert sounding. The contact stated that the camera …

Read full complaint

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 70 MPH, the vehicle in front of the vehicle took the exit and the vehicle suddenly stopped without a vehicle or object in front of the vehicle. The BRAKE warning light was displayed with an audible alert sounding. The contact stated that the camera software was updated; however, the failure persisted. The dealer was unable to duplicate the failure. The manufacturer was not yet contacted. The failure mileage was approximately 3,620.

NHTSA ODI #11747365

Mileage unknown · Mar 20, 2026
Forward Collision AvoidanceService Brakes

Vehicle: 2025 Volkswagen Tiguan Incident Description: While driving at approximately 45 mph, about 5 minutes into the drive, my vehicle displayed a Lane Assist warning and a message to place my hands on the steering wheel. Immediately after, multiple warning lights and messages appeared across the dashboard. Followed my emerge…

Read full complaint

Vehicle: 2025 Volkswagen Tiguan Incident Description: While driving at approximately 45 mph, about 5 minutes into the drive, my vehicle displayed a Lane Assist warning and a message to place my hands on the steering wheel. Immediately after, multiple warning lights and messages appeared across the dashboard. Followed my emergency warning message. The vehicle then suddenly applied the brakes on its own without any obstacle or hazard present. The brakes locked up, and the vehicle would not move. At the same time, the vehicle began honking and exhibited abnormal alarm/locking behavior. I had to restart the vehicle to regain normal operation. This sudden and unintended braking could have resulted in a rear-end collision, serious injury, or loss of control of the vehicle, especially at highway speeds or in traffic. The vehicle was taken to a Volkswagen dealership. The dealership documented that the brakes locked up and the vehicle would not move, but stated they could not replicate the issue and did not identify a cause or provide a repair. I do not feel safe operating the vehicle due to unintended braking and system malfunction. Date of Incident: 3/19 between 7:30 and 7:57 in the morning Approximate Speed: ~45 mph Location: Colleyville, tx No obstacle, hazard, or driver input caused the braking.

NHTSA ODI #11725964

3,000 miles · Mar 9, 2026
Forward Collision Avoidance

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to…

Read full complaint

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance module failure; Part Number: J769. The contact was informed that the module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The dealer was made aware of the failure. The contact was advised to clean off the Forward Collision Avoidance sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with the vehicle. The vehicle was taken back to the dealer several times regarding the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 3,000.

NHTSA ODI #11722909

Mileage unknown · Mar 1, 2026
Electrical SystemEngineForward Collision Avoidance

Since buying the car in August 2025, I've had multiple issues. Ive had a noise coming from the front passenger side of the vehicle, brought it in and they could not identify the issue or fix it, to this day I still have this noise coming from the front passenger side. Furthermore, I've had numerous hazard lights come on the da…

Read full complaint

Since buying the car in August 2025, I've had multiple issues. Ive had a noise coming from the front passenger side of the vehicle, brought it in and they could not identify the issue or fix it, to this day I still have this noise coming from the front passenger side. Furthermore, I've had numerous hazard lights come on the dash, lasting 2-4 days and then disappearing and reappearing later on. These lights include the check engine light, oil leaks, and not allowing the car to drive over a certain limit due to engine issues. I've also brought these issues to the service center so they can diagnose and fix the issue. They are unable to find anything wrong. Most dangerous event is the car completely shut down on me while driving. This is extremely dangerous to not only myself but others around me. I brought this concern to the service center and they could not figure out why this happened. This car is unsafe to drive.

NHTSA ODI #11721247

Mileage unknown · Feb 13, 2026
Forward Collision AvoidanceSeatsService Brakes

The emergency brake came on and the engine turned off on its own , may be a faulty sensor in the seat. Sensor is detecting no one is in the drivers seat, and you are sitting in it. Car put on emergency brake and shut engine off at red light, as it turned green and you move foot from brake to gas pedal, putting car at risk of col…

Read full complaint

The emergency brake came on and the engine turned off on its own , may be a faulty sensor in the seat. Sensor is detecting no one is in the drivers seat, and you are sitting in it. Car put on emergency brake and shut engine off at red light, as it turned green and you move foot from brake to gas pedal, putting car at risk of collision from behind. Dealership said they can’t reproduce this and therefore can’t fix it. Told Don’t Move when you’re driving by dealership. Car gave no warning. Happens at red lights and while backing up in reverse. The problem appeared on the evening I received car. Dealership said the service supervisor drove car and can’t get it to reproduce problem, so can’t fix it. Told don’t move while driving. Your car is ready Showed service advisor on the instrument panel in the car diagram the front two seats are not registering in the diagram, took car back into service and provided loaner once again.

NHTSA ODI #11717719

Mileage unknown · Feb 9, 2026
Forward Collision Avoidance

I got into the middle lane, getting ready to turn left. I was going about 15-20 mph, when I got into the middle lane, the Emergency Brake came on and slammed my car into park. The master technician experienced the problem. There was no warning lamps, but there were symptoms that lead up, like trying to back up or go forward when…

Read full complaint

I got into the middle lane, getting ready to turn left. I was going about 15-20 mph, when I got into the middle lane, the Emergency Brake came on and slammed my car into park. The master technician experienced the problem. There was no warning lamps, but there were symptoms that lead up, like trying to back up or go forward when turning on the vehicle and it deploying the emergency brake and putting it into park MULTIPLE times.

NHTSA ODI #11716748

Official recalls

3

26V587000 · Electrical System:body Control Module:software

Sep 10, 2026

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A software error may cause the body control module (BCM) system to reset. This may result in the ignition switching off, resulting in an engine stall. It can also lead to a loss of certain controls, warning lights, exterior lighting, or failure of the rearview camera system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 111 and 108.

Consequence & remedy

Consequence: An unexpected engine stall, loss of exterior lighting or warning lights, or failure of the rearview camera system can increase the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters are expected to be mailed November 6, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57KL. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 17, 2026.

25V854000 · Air Bags:sensor:occupant Classification:front Passenger

Dec 10, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence & remedy

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Owners are advised not to allow occupants to sit in the front passenger seat until the remedy is complete. Dealers will repair the affected wiring harness in the front passenger seat, free of charge. Owner notification letters were mailed April 15, 2026. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 74HE. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 12, 2025.

25V526000 · Steering:linkages:tie Rod Assembly

Aug 13, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.

Consequence & remedy

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the affected tie rod bolt, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 42E7.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Volkswagen Tiguan problems