IllustrationWhen I click the button to start the car and then quickly reverse, the system locks up. It's a safety hazard. It's happened to me 4 times. Twice on 7-14-23 and another two times within the last 3 weeks.
2023 Volkswagen Tiguan
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Tiguan years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 64 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
64 reportsWhile driving the unit will shutdown and reboot randomly, shutting down all functions. Dealer diagnostic showed no issues with the software or firmware. When using NAV or phone related functions the unit will also shut down randomly and reboot. In some cases , the unit will down and not respond to a hard boot by holding the powe…
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While driving the unit will shutdown and reboot randomly, shutting down all functions. Dealer diagnostic showed no issues with the software or firmware. When using NAV or phone related functions the unit will also shut down randomly and reboot. In some cases , the unit will down and not respond to a hard boot by holding the power button down for 20 seconds. The power to the infotainment could cause the dash to shutdown. No warning or power codes were noted.
Front passenger seat belt, when its in use the system activate the alarm and don't recognize that seat belt is in use.
On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for se…
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On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for several hours. The issue "self-resolved" the next morning and has not reoccurred (yet) I have noticed that on certain random starts the digital instrument cluster can take over 30 seconds to display any data. Bringing the Vehicle to the dealership, they found no codes indicating that the cluster/Digital Dashboard PRO did not function. The dealership said that they will not be able to diagnose the problem unless I bring it to them in the "unworking" state. However, the vehicle would be undriveable in that condition.
Official recalls
125V082000 · Back Over Prevention:software
Feb 12, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.