The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the contact became aware that the front windshield had defects, creating a visibility hazard while driving. The contact stated that the front windshield appeared to have bubbles. The vehicle was taken to the dealer and the f…
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The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the contact became aware that the front windshield had defects, creating a visibility hazard while driving. The contact stated that the front windshield appeared to have bubbles. The vehicle was taken to the dealer and the front windshield was replaced with an aftermarket windshield. The contact stated that the failure had reoccurred. The contact stated that while driving, the contact noticed white dots in the front windshield. The contact stated that the white dots affected visibility while driving. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,000.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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