2022 Volkswagen Tiguan

This car and many others like it have excessive oil consumption, smoking. I'm told it's a cylinder head which may or may not be covered under warranty if they can ever get a replacement. There are currently 4 waiting on heads or engines at my dealer with no eta on the backordered part. In the mean time I'm stuck with a partially functional car I can't get rid of because of the problem.

The vehicle's sunroof glass failed catastrophically and shattered spontaneously without any external impact or contributing factor. The glass was not safety glass and shattered into sharp shards, dispersing throughout the vehicle interior, including the rear seating area. This failure posed a serious safety risk, as glass shards caused minor injuries to my skin, and could have resulted in significant injury had a child or pet been seated in the back. The incident has not been reproduced; however, the damage was confirmed and repaired by the authorized dealership, which replaced the sunroof glass, frame, and sunshade due to extensive damage. The vehicle was inspected by the dealership, and a comprehensive insurance claim was filed. No warning lamps, messages, or symptoms were present prior to the failure, and the event occurred without warning.

Odometer Fraud. The contact purchased a 2022 Volkswagen Tiguan. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 36,274; however, while attempting to trade in the vehicle, it was discovered that the vehicle had a branded title due to a mileage discrepancy.

An error, "Travel Assist Not Working" intermittently pops up and then disappears. This has been happening for several months. Sometimes many times per minute. In one instance, up to 10x in one minute. It is a safety issue as it has a loud ding every time it happens and sometimes it surprises me and distracts me from driving. Because there is no common thing that causes the error to pop up, it has been difficult to reproduce. When it is doing it, videos have been taken to show the error. Dealer states there this no error code when they look over the vehicle. There is a warning that pops up on the display and sometimes a small yellow error exclamation point stays on for about one minute, other times it disappears right away.

Problem Description: 2022 Volkswagen Tiguan (VIN: [XXX] ) diagnosed with excessive oil consumption and coolant loss requiring cylinder head replacement. Vehicle at dealer since December 6, 2025, part on national backorder, estimated 6-7 more months wait (total downtime already ~1.5 months). Dealer advised retrieving car tomorrow and driving it while monitoring/adding oil and coolant as needed. This is unsafe: low oil risks engine seizure, low coolant risks overheating—either can cause sudden failure, stalling, or power loss while driving, creating crash risk (especially with my child as frequent passenger). Symptoms: frequent low oil warnings, coolant loss, check engine light, white smoke from tailpipe. Appears linked to known EA888 engine issues in recent Tiguans (ongoing class action on oil consumption). Request NHTSA review as potential safety defect, including repair delays amplifying risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)