2022 Volkswagen Tiguan

According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue. Since receiving the vehicle back, the "Travel Assist currently not available" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern. The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver. Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway. This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.

2022 VW Tiguan SE had PCV (positive crankshaft ventilation) also known as air-oil separator failed just outside of warranty creating a pressure cooker like effect in the engine which caused several seals and hoses, (such as the upper/front timing cover gaskets, rear main seal, and valve stem seals) to fail. The oil pan gasket was also destroyed. Although I was fortunate enough to be able to drive from my house around the corner to my local mechanic, this could have become a dangerous scenario considering most of my driving is done on busy freeways -- this could have caused severe oil slicking, sudden loss of power, and/or total engine failure. All of which could have resulted in a fatal, multi-vehicle accident. This appears to be a relatively common incident involving this particular year and model according to a New Jersey federal case ([XXX] et al v. Volkswagen [XXX] et al.), and several other complaints found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? During a multipoint inspection that was earlier than advised due to multiple dashboard lights engaging, we were told that our car has an oil leak due from the timing covers and lower pan seal. They removed the oil separator and found value stem seals to be out towards the exhaust side creating an oil leak that stemmed from blown timing covers and the lower oil pan seal being the cause of the leak. The oil separator was noted as failed. This car has been brought in for every inspection and continued to have lights on post inspection that we were told regularly that they forgot just to turn off the lights but that the oil had been changed. In fact, our next oil change wasn't due until February 2027. How was your safety or the safety of others put at risk? Our safety has been put at risk driving a car with a substantial oil leak and faulty components that only seem found after we are 8,000 over the warranty. In searching the internet, this oil valve and leak situation is common in 2022 Tiguans enough so that there are multiple threads and articles about it. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer confirmed that this is an ongoing issue with these cars and that Volkwagen may be looking into doing a rebate for repairs. That doesn't fix the issue with the safety of the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? We will be checking in with our insurance provider as well as an independent service center after dealing with Heritage Volkswagen Group due to our warranty. That warranty obviously provided us nothing for its cost or coverage. The lights were present and always brought in to be checked at the dealer we bought the car from. Again, we were always told that the lights didn't mean anything and they were left on after service accidentally

The vehicle logged code P0491 due to a clogged cylinder head internal port at 28,000 miles (26,000 at the time vehicle was inspected.) Volkswagen's official repair protocol requires a complete engine cylinder head replacement. The vehicle's onboard computer has disabled the factory-installed remote start system as a result of this engine fault.

The infotainment MIB3 system failed. Infotainment screen is completely black and non functional. This has put my family at risk because I can’t see my backup camera and have very limited visibility through rear view mirror when backing up. I also lost safety features such as rear cross traffic warning, rear auto braking, ability to see pedestrians or vehicles when backing up, and the emergency cell call system. My car also no longer can access navigation or CarPlay which makes navigation dangerous on my small phone. Failure of MIB3 infotainment brain was confirmed by VW dealer. Car is under factory warranty but part is backordered with no ETA so I’m forced to drive an unsafe car. Was denied a loaner vehicle. This failure happened 1 day after overhead console spontaneously broke and fell down from headliner. Error lights now persist on the dashboard.

The overhead console suddenly dropped into the passenger compartment, making the vehicle dangerous to drive: the rear view mirror view was completely blocked and the now swinging console can hit the driver's face while driving. To avoid being hit, the driver has to hold the console up with one hand while driving with only one hand. The cause appears to be the failure of multiple plastic clips holding the overhead console in place. While this appears to be a known issue with VW, they have not recalled all of the affected vehicles.

Travel Assist Not Available warning chime several times while driving. This has been back to the dealer 3 or more times, steering wheel replaced, software updates and still this along with screen blackouts, steering wheel heater coming on without prompting, audio failure, backup camera not always functioning. It is very distracting to all drivers with constant chimes and warning lights flashing across all screens.