2022 Volkswagen Tiguan

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption, which required the contact to add oil to the vehicle every 2 weeks. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated that while driving at approximately 15 MPH, the contact noticed blue-colored smoke coming out of the exhaust pipe. The vehicle was taken back to the dealer, where it was diagnosed that the cam phaser was leaking oil and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 30,000.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving on a highway at 60 MPH, the vehicle unintendedly decelerated to 25 MPH. The Electronic Power Control system (EPC) warning light was illuminated, and the message "Max Engine Speed - 3,000 RPM" was displayed. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 58,000.

Subject: Vehicle Complaint – Excessive Oil Consumption and Potential Safety Risk To Whom It May Concern: I am writing to formally report an ongoing and concerning issue with my vehicle involving excessive oil consumption, which I believe poses both a mechanical defect and a potential safety risk to myself and others on the road. What Happened: The engine appears to be burning oil at an abnormally high rate, requiring top offs far more frequently than recommended under normal driving conditions. There is no visible external oil leak, and I have not modified the engine or used non-recommended oil. The component/system in question is the engine’s oil management system (including the piston rings, valve seals, or PCV system), and I am willing to make the vehicle available for inspection upon request. Safety Concern: This issue puts my safety at risk because: •I could unknowingly run the engine with dangerously low oil levels between regular oil changes. •This increases the chance of sudden engine failure while driving, particularly at highway speeds. •There’s also a fire risk if oil enters the combustion chamber or exhaust system. Inspection & Confirmation: The problem has been: •Reproduced and confirmed by flow Volkswagen of Greensboro during multiple service visits. •The dealership performed an oil consumption test, which showed the vehicle is consuming over the amount of quart(s) of oil per miles which exceeds industry norms. •The issue has not yet been inspected by the manufacturer, police, or insurance representatives. Symptoms and Timeline: •The first symptoms (frequent oil warnings or low oil dipstick readings) began around the first two years. Since then, I’ve had to add oil as often as every 200 or more miles. A “Low Oil Pressure” warning light and/or message appeared at every 200 miles, requiring an immediate stop to avoid engine damage. •No prior accidents

Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle’s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year. I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.

This vehicle has excessive oil consumption. I purchased it certified pre-owned under the manufacturer warranty still in effect. It had 36,847 mikes in the odometer. Having an issue with a prior 2022 Tiquan I checked the oil at 39,000 mikes, it was 2 quarts low and I added 2 quarts, I checked it at 41,000 again it was low 2 quarts. I took it to the dealer with 41,132 miles and had the perform an oil change at Hoover Volkswagen. Then, I checked the oil at 43,000 it was 2 quarts low and added it , due to the bad customer satisfaction I had with my sale of this vehicle and trade I had I took the vehicle to Jim Ellis Volkswagen of Kennesaw what said to do consumption test. I started the process with 45,111 miles on the odometer . The vehicle has an oil consumption issue.

I purchased this vehicle [XXX] and mileage was 78,921 at Hoover Volkswagen in Georgia. The carfax showed it had an oil change since the dealer had it in inventory. I drove the carfax showed about 2000 miles to 81,000 odometer miles and heard ticking noise so I checked the oil. It was 2 quarts low, I added 2 after calling the dealer and saying it’s my responsibility to top off the oil. I checked it again at appx 83,000 again it was 2 quarts low, I checked it at 85,000, 87,000, 89,000 and 90,000 each time it was 2 quarts low. I finally took it into the Hoover Volkswagen Dealership at appx 90,500 miles and traded it in for the oil consumption issue and lost $7000 because of tradein value of the oil consuming vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle has burned oil and needed regular additional oil fills between recommended oil change. We have taken the car to Volkswagen Northampton for regular oil changes who have never dealt with the oil leak or burning issue. As a result of this the car now at 64k miles needs a new engine. It has piston issues , timing belt issues, , communication modules between the eco and bmc issues, and cam shaft timing issues. Our mechanic is suggesting a new engine. VW of America will not assist us saying there is nothing they can do.

Vehicle began burning oil with no visible leaks, severe engine hesitation when accelerating from stop at 42k miles. VW dealer tested and advised oil consumption was below the 1.2 quarts every one thousand miles (6 quarts for each five thousand miles, I am at 3 quarts every five thousand miles). that VW allows for this particular issue (piston rings are know to have issues) but mine are not bad enough to be fixed under warranty. Replacement of the piston rings is a significant out of pocket expense when your is within the warranty period. I have since miled out of warranty. And they also declined to cover it under my extended warranty. The acceleration issue is dangerous as when commuting daily to work on a 3 lane highway, when the stop and go traffic goes, and i don't, this poses a hazard to myself and the other drivers. the hesitation can last 10-20 seconds and the the car jerks to speed. This must also be causing increased emissions.

My VW is leaking so much oil. I have been reading SO much about VW and lots of unhappy people in regards to the bills they have to pay to fix oil leaks, pct valves, upper and lower oil pans. One mechanic told me he'd never own a VW because of this leaking oil issue. Due to the extent of people affected, I was hoping there would be an extended warranty issued for people owning faulty 2018 - 2023 VW's. I was told this would be the next place to make a complaint. My car is only 3 years old! Of course I'm at 65k, just over the 50K warranty. Please consider urging VW to cover the costs associated with a well-known oil leak problem, PLEASE!