2022 Volkswagen Tiguan

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the cylinder head needed to be replaced. The vehicle was not repaired because parts were on back order. The manufacturer was contacted, and the contact was referred to the service and the general manufacturer. The manager informed the contact to continue driving the vehicle and to continue to take it in for the oil to be topped off. The failure mileage was approximately 30,000.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to O'Reilly, where an unknown diagnostic result was provided. The vehicle was taken to the used car dealer where it was purchased, and the engine was disassembled. The dealer determined that the cylinder head was cracked. The vehicle was repaired. The contact stated that while driving approximately 25 MPH after the repair, the vehicle stalled in the middle of the roadway. The vehicle was restarted after an extended while; however, the vehicle was bucking while driving. The vehicle was driven to the dealer, where an unknown repair was performed; however, the check engine warning light illuminated, and the vehicle was bucking and making an abnormally loud sound while driving. The vehicle was taken back to the dealer, where it was test-driven, and the failure was duplicated. The dealer informed the contact that the vehicle was repaired; however, the failure persisted while attempting to drive the vehicle out of the dealer's parking lot. The vehicle remained with the dealer. The dealer then advised the contact to inform the insurance company of the failure; however, the insurance company referred the contact back to the dealer because the failure was not caused by a crash. The dealer was advised accordingly and threatened to tow the vehicle at the contact's expense and to charge the contact for vehicle rental if the contact did not return the rental. The contact advised the dealer that the vehicle was not repaired and was unsafe to drive. The vehicle was not repaired. The Volkswagen dealer and manufacturer were not contacted. The failure mileage was approximately 67,000.

The contact owned a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact pulled over and added oil to the engine. The failure occurred on several occasions, and the contact stated he consistently added oil for the vehicle to return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that it was normal to consistently check and add oil to the engine and stated that the issue was not a failure. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that after an oil change, additional oil needed to be added to the engine. The oil light was illuminated. The contact stated that when the brake pedal was depressed, the vehicle was slow to respond. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was eventually diagnosed, and determined that the oil was leaking into the valve. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle began to smoke and then stalled. The brake lines were flushed. The contact had an altercation with the dealer and was banned from the location. The manufacturer was contacted, and opened a case, but declined a buyback. There was no additional communication. The failure mileage was approximately 10,000.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption, which required the contact to add oil to the vehicle every 2 weeks. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated that while driving at approximately 15 MPH, the contact noticed blue-colored smoke coming out of the exhaust pipe. The vehicle was taken back to the dealer, where it was diagnosed that the cam phaser was leaking oil and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 30,000.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, he observed excessive smoke coming from the exhaust pipes. The low oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve steam seals. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the fuel vapor leak detection pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 1,000.