2022 Volkswagen Tiguan

Subject: Ongoing Mechanical and Electrical Issues – 2022 VW Tiguan I’m experiencing ongoing issues with my 2022 Volkswagen Tiguan, purchased new and maintained under single ownership. Primary Issue: The vehicle shuts off unexpectedly under various driving conditions—while accelerating on the highway, from a stop at traffic lights, and especially when going uphill or over high bridges. The issue initially occurred once or twice a year around 45,000 miles but has become more frequent. As of 70,000 miles, it now happens on a weekly basis. When this happens, the only way to temporarily resolve the issue is to turn off the vehicle completely and wait approximately 5 minutes before restarting. Recent Maintenance Completed: New car battery (3 battery since purchase of car) New spark plugs (Replaced in June 2025) Regular oil changes (every 3000 miles) New engine air filter and cabin air filter (yearly) Additional Symptoms: The rear-view camera frequently times out or fails to display when reversing. The dealership has not been able to confirm the cause but has mentioned a potential error code P30DE00, suggesting alternator replacement. However, a second opinion found no active error codes, leaving the root cause unclear. I'm seeking a definitive diagnosis and a resolution plan, as the issue has become a safety concern.

I am reaching out regarding ongoing and escalating issues with my 2022 VW Tiguan R-Line Black. Over the past year, I have had to stop at Jiffy Lube multiple times because the oil level kept running low, and they repeatedly topped it off. I found this unusual, given how recently oil changes and services had been performed. This summer, the vehicle began experiencing episodes of stuttering and stalling, accompanied by smoke from the tailpipe. Over Labor Day weekend, after another stall, I brought the car into the VW dealership. They investigated but were unable to identify the cause. Unfortunately, the situation has now worsened. Today alone, the car stalled twice — both times in the middle of traffic. The “check oil level” warning light came on, followed shortly by the “check engine” light. There was also a significant amount of smoke coming from the tailpipe. This is not only a mechanical issue but also a serious safety concern. I have two children, and I am deeply concerned for their lives and safety when driving a vehicle that stalls unpredictably in traffic. At this point, the car feels unsafe and unreliable, and I am unsure how to proceed. Please advise me on next steps regarding potential legal recourse, warranty coverage, or claims I may pursue. Thank you for your guidance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the car off, and then restart the engine. After restarting, the vehicle will usually operate normally, allowing me to continue driving. I brought to VW Dealership Pasadena -- they have been unable to diagnose the cause of stalling! Text from Dealership below! This happened exiting the freeway this is very dangerous. +1 (818) 293-1855: we cleared all codes and going to give the car back to you for now-the recall adhesive needs to cure till end of the day-pick up at 4pm --Ron Hancock Volkswagen Pasadena +1 (818) 293-1855: NO-will have a plan of action and we can discuss --Ron Hancock Volkswagen Pasadena INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

I had unlocked the doors with the botton on the door handle with my key in my purse. I was putting my kids in the car and put the key in the car. I closed all of the doors with the key in the car and it automatically locked with the car off in the summer heat. Luckily my oldest was able to unlock the car from the inside. My other child is 2 and wouldn’t have been able to do it.

I am experiencing a serious safety issue with my 2022 Volkswagen Tiguan involving delayed acceleration. The problem occurs intermittently but frequently: when pressing the gas pedal from a complete stop or low-speed situation (such as turning or merging), there is often a 5–10 second delay before the vehicle responds and begins accelerating. During this lag, the engine does not rev, and the vehicle does not move, leaving me and my passengers vulnerable in intersections, while turning into traffic, or merging onto highways. This issue has occurred multiple times since purchase, and has created multiple near-miss situations, including once where I attempted to cross a two-lane road and the vehicle did not move for several seconds after pressing the accelerator. Other drivers had to brake abruptly to avoid collision. I brought the vehicle to an authorized Volkswagen dealer twice. They were unable to replicate the issue and returned the car without repair. The third visit is currently being scheduled. No warning lights or diagnostic codes were present, and the dealer stated they could not reproduce the problem. Volkswagen has not issued a fix to my knowledge. The vehicle has not been inspected by police or insurance. There were no warning lamps or messages at the time of the failures. The issue began within the first few months of ownership and has persisted intermittently for the past several months. I paid $30,000 cash for this vehicle in 2023 and it is still under warranty. This issue presents an ongoing safety hazard and significantly reduces my confidence in the vehicle’s ability to respond in traffic. Based on forums and consumer reports, I have reason to believe this is a known issue affecting multiple VW Tiguan vehicles of the same model year. I am available to provide additional documentation, including a written log of the issue and video evidence upon request. I respectfully urge NHTSA to investigate this matter.

The car will constantly alarm “travel assist currently not available “. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.

Vehicle purchased 10.31.2023 at Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi. During the course of normal vehicle operation, multiple Travel Assist system failures and alerts as documented within Volkswagen Technical Service Bulletin 2070207/1 occur. Three repair attempts have previously been performed by Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi as documented by invoices dated 20 FEB 2024, 27 FEB 2024, and 12 MAR 2024. These efforts appear to conform with the previously cited Technical Service Bulletin 2070207/1 and confirm the defect(s) and/or nonconformity as per the Bulletin's summary of "48‐23‐ 01-Travel Assist Currently Not Available." The frequency and persistence of visual and auditory safety alerts pose significant hazards to the safety of the driver and vehicle occupants as an unnecessary distraction and nuisance in addition to the direct hazards of antecedent electrical malfunction and driver assistance system defects/nonconformity/failure. This matter has been discussed with dealership staff, yielding no productive resolution, and further assistance is being pursued through Volkswagen Customer CARE. All rights to resolution through alternative means are documented as expressly reserved.

The PVC valve failed on my two-year-old Volkswagen Tiguan at 60,000 miles. As a result, the upper timing gasket was blown, the oil pan went bad, along with several other issues relating to gaskets, seals and sensors, causing an oil leak. This problem was confirmed by my local Volkswagen dealership, and is costing me over $2,000 out-of-pocket. The check engine light was extremely inconsistent - coming on and then going off for days at a time. This is a safety concern. Unfortunately, through research, I have found that many other Tiguan owners are experiencing the same problems, but it does not seem Volkswagen is willing to issue a recall.

Since, I've owned it (new), there has only been 1 other time (XXX) when I am stopped at a red light, I go to accelerate at the green light, and my car has completely turned off. Requiring me to turn on my emergency lights on, then placing my car in park, and restart the car. The second time this happened was on [XXX], which prompted me to take my car to the VW dealership in Rockville, MD. The dealership was unable to find or replicate the issue so they sent me home with no plan. I have also experienced radio issues, namely that it just stops working or won't turn on at all. The screen freezes and I cannot reboot my screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)