2022 Volkswagen Tiguan

2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted $501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled VINs. I request NHTSA evaluate whether the scope of 22V-514 and 25V-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. RO and VIN lookup available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [XXX]. This was a very traumatic experience for me considering I had only purchased the vehicle from the dealership on the 18th and had recently been training one of my kids for driving lessons. While I am grateful that me or my family where not physically injured it is unacceptable that both the manufacturer and dealership knowingly put both me and my family in harms way and I expect to be compensated for this preventable traumatic experience we've endured due to no fault of ours. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.

The vehicle logged code P0491 due to a clogged cylinder head internal port at 28,000 miles (26,000 at the time vehicle was inspected.) Volkswagen's official repair protocol requires a complete engine cylinder head replacement. The vehicle's onboard computer has disabled the factory-installed remote start system as a result of this engine fault.

The infotainment MIB3 system failed. Infotainment screen is completely black and non functional. This has put my family at risk because I can’t see my backup camera and have very limited visibility through rear view mirror when backing up. I also lost safety features such as rear cross traffic warning, rear auto braking, ability to see pedestrians or vehicles when backing up, and the emergency cell call system. My car also no longer can access navigation or CarPlay which makes navigation dangerous on my small phone. Failure of MIB3 infotainment brain was confirmed by VW dealer. Car is under factory warranty but part is backordered with no ETA so I’m forced to drive an unsafe car. Was denied a loaner vehicle. This failure happened 1 day after overhead console spontaneously broke and fell down from headliner. Error lights now persist on the dashboard.

I am submitting this complaint regarding my Volkswagen vehicle because it has experienced two recurring defects during the warranty period that remain unresolved despite repeated repair attempts by the dealership. Issue 1 – Excessive Oil Consumption The vehicle has had a persistent excessive oil consumption problem since the warranty period. The dealership has attempted to repair this defect six times, including replacing an engine valve, but the issue continues. The vehicle still consumes excessive oil, requiring frequent monitoring and topping off. This creates a serious safety concern because low engine oil can result in engine damage, sudden loss of engine power, engine seizure, or an increased risk of fire while driving. Issue 2 – Electrical System Failure The vehicle has also experienced ongoing electrical problems involving the keyless entry system, repeated 12V Battery Low warnings, inoperative interior lights, and loss of connectivity with the Volkswagen mobile app. These problems have persisted despite nine repair attempts by the dealership and remain unresolved. The vehicle has spent a significant amount of time at the dealership throughout 2025 and 2026 for these recurring defects. The repeated electrical failures raise significant safety concerns. The keyless entry system can fail to unlock or recognize the key, the low 12V battery warnings indicate an unresolved electrical issue, and the loss of interior lighting reduces visibility inside the vehicle. The repeated failures also raise concerns about the reliability of other critical electrical systems and the possibility of the vehicle failing to start or operating unpredictably. Despite six repair attempts for excessive oil consumption and nine for electrical defects, Volkswagen has been unable to permanently fix these issues. I request NHTSA investigate whether these recurring failures indicate a broader safety defect requiring corrective action. Currently car is back to dealership for repair again

At around 60,000 miles my infotainment system started acting strange. The backup camera wouldn’t engage intermittently. After doing that for a couple months, it stopped working completely and is just a black screen. Several times randomly it has come on briefly to display the Welcome to VW message but will do nothing more than that. I have no back up display.