NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
282 reportsMileage unknown · Apr 20, 2026
Electrical SystemFuel/propulsion System
2018 VW Tiguan. The fuel injector harness failed. There is a NHTSA letter stating 2018-2019 Tiguans had this issue and there’s an extended warranty up to 120,000 miles. My Tiguan is at 91,000 miles, but VW is saying the warranty isn’t assigned to my VIN. So there’s a warranty for this exact issue and year, but my vehicle isn’t c…
Read full complaint
2018 VW Tiguan. The fuel injector harness failed. There is a NHTSA letter stating 2018-2019 Tiguans had this issue and there’s an extended warranty up to 120,000 miles. My Tiguan is at 91,000 miles, but VW is saying the warranty isn’t assigned to my VIN. So there’s a warranty for this exact issue and year, but my vehicle isn’t covered. This warranty obviously needs to be extended by build date as it’s a pretty costly repair.
NHTSA ODI #11732357
Mileage unknown · Apr 2, 2026
Suspension
Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came…
Read full complaint
Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came from the same supply chain and production window. VW dealer in [XXX] noted that spring failures are common in this area on these vehicles. VW Customer CARE declined goodwill assistance. Requesting investigation into expanding Recall 42J5 to include front axle coil springs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11728835
Mileage unknown · Mar 31, 2026
Air BagsElectrical System
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of t…
Read full complaint
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, several unknown warning lights were illuminated. The parking brake was not activated. Additionally, the front driver's side door latch failed to unlatch as needed. The contact stated that none of the electrical system features functioned as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed wiring harness and a failed front driver's side door harness. The contact was informed that the wiring harness and front driver's side door harness needed to be replaced. The vehicle was not repaired. The dealer reset the codes. The contact was informed that until the repair was performed, the failure would recur. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11728207
Mileage unknown · Mar 24, 2026
Air BagsElectrical SystemStructure
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning …
Read full complaint
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning light is illuminated, and the system is inoperable. This failure matches the same defect pattern covered under Volkswagen’s recall campaigns for the Atlas and Atlas Cross Sport (water intrusion leading to airbag control module failure), but my VIN is not included. The root cause and safety implications are identical: water entering through a body seam/HVAC area and compromising the airbag system. This is a safety‑critical issue that disables the airbags and creates a risk of injury in a crash. I am requesting NHTSA review this defect for potential recall expansion. Dealership Findings: • Water present at airbag control module • Water leaking through HVAC access hole • Failed seam seal tape at cowl support • Water accumulation damaging the airbag module • Cowl trim cracked and repaired • Recommended replacement of airbag control module and seam sealing tape • Estimated repair cost: $1,377 + tax Safety Concern: Airbag system is disabled due to water intrusion from a factory seam. This creates a risk of injury or death in the event of a collision.
NHTSA ODI #11726578
Mileage unknown · Feb 26, 2026
Unknown Or Other
I just bought this 2018 Volkswagen Tiguan Ford, cylinder All wheel Drive in the Angel light came on and it says recalls will never fixed. I would like to know if you can help me and fix this problems. My name is [XXX] , Lodi New Jersey. My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F…
Read full complaint
I just bought this 2018 Volkswagen Tiguan Ford, cylinder All wheel Drive in the Angel light came on and it says recalls will never fixed. I would like to know if you can help me and fix this problems. My name is [XXX] , Lodi New Jersey. My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11720678
60,000 miles · Feb 17, 2026
Power Train
The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the p…
Read full complaint
The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the part was on backorder with no ETA. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
NHTSA ODI #11718444
Mileage unknown · Feb 4, 2026
Engine
I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently o…
Read full complaint
I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently on manufacturer backorder with no estimated time of arrival. Dealership told me to check in every 2-3 months, as no additional cylinder heads can be ordered due to excessive backorder. Dealership charges $6,000+ for this repair. Volkswagen has not provided a solution or timeline for repair with this ongoing issue. There were no warning lights prior to the issue, and the vehicle has been routinely maintained. A major engine component failure at this mileage raises concerns about a potential defect rather than normal wear. This situation creates a safety and reliability concern, with no reasonable repair timeframe due to parts unavailability as well as no communication from Volkswagen regarding this ongoing issue.
NHTSA ODI #11715531
Mileage unknown · Feb 4, 2026
Suspension
This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7. We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply…
Read full complaint
This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7. We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list. It seems unlikely the exact year/model/failure occurred on our vehicle as what was stated in the recall but somehow it didn't qualify I would expect VW to cover the spring replacement and required alignment
NHTSA ODI #11715520
Mileage unknown · Jan 12, 2026
Unknown Or Other
On [XXX] I discovered water in my car. ~2.5 inch front passenger and back driver and passenger side. Condensation on the sunroof. My sunroof was not opened/completely shut. I called VW service was advised my car was not covered under the class action or warranty and advised to report to my insurance. I did not want to report and…
Read full complaint
On [XXX] I discovered water in my car. ~2.5 inch front passenger and back driver and passenger side. Condensation on the sunroof. My sunroof was not opened/completely shut. I called VW service was advised my car was not covered under the class action or warranty and advised to report to my insurance. I did not want to report and risk my insurance rate increasing. I have never filed a claim in the 20+ years of having the car. After researching and taking my call for repairs I discovered that my vehicle should be covered on the extended warranty IF the recall 60E5/60E2 was repaired. I am in Ohio where the damage was discovered my regular service dealer is in Illinois. 1)The service dealer in Illinois did complete the 60E5/60E2 recall. 2) the extend warranty % coverage should cover my car however I was told my VIN was not apart of the class action although the recall was performed an no record in the system with VW and if it were I would not be covered because I am 5 months out of the in service date. 3) the damage is ~ 3000.00 and increasing because now the sunroof switch doesn’t work and the screen is damaged from water. There is mold in my car which is a health hazard. I have exhausted trying to navigate through this issue! If my car was not apart of the class action it should have been. The insurance minus my deductible does not cover the cost of repairs. I have been without a call since this incident. This is a health hazard consumer driving hazard and should be investigated ASAP. I have attached the initial estimate which will be supplementally adjusted, the service 60E5 document . Please advise if this should be reported to the attorney general office and or what my next course of action should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11710452
Mileage unknown · Dec 15, 2025
Fuel/propulsion SystemStructure
1)My sunroof/window is leaking. This has caused internal damage. My car had 2-2.5 inches of water that has damaged by carpeting and pads the 60E5 was performed. ~72,500 miles 2018 Tiguan. 2) dealer service has advised of service:REPLACE SET OF (4) FUEL INJECTOR O-RINGS DUE TO FUEL LEAK AT FUEL RAIL-INCLUDE INTAKE MANIFOLD GAKET …
Read full complaint
1)My sunroof/window is leaking. This has caused internal damage. My car had 2-2.5 inches of water that has damaged by carpeting and pads the 60E5 was performed. ~72,500 miles 2018 Tiguan. 2) dealer service has advised of service:REPLACE SET OF (4) FUEL INJECTOR O-RINGS DUE TO FUEL LEAK AT FUEL RAIL-INCLUDE INTAKE MANIFOLD GAKET AND THROTTLE BODY GASKET.
NHTSA ODI #11705198
Official recalls
14Sep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
Consequence & remedy
Consequence: A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Apr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence & remedy
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Sep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Consequence & remedy
Consequence: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Remedy: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Nov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Consequence & remedy
Consequence: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Mar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence & remedy
Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Nov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Jul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Consequence & remedy
Consequence: A short-circuit can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Jun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Consequence & remedy
Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
May 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Consequence & remedy
Consequence: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Apr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Consequence & remedy
Consequence: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Mar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Consequence & remedy
Consequence: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Feb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Oct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18005 · Seat Belt Webbing Failure
Opened Jul 3, 2018 · Closed Feb 27, 2023
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:webbing
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (3)
Seat Belts:front
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts:front:webbing
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
PE18001 · Seat Belt Webbing Failure
Opened Jan 10, 2018 · Closed Jul 3, 2018
Status: closed (inferred from source dates) · Seat Belts:front:webbing
In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in Wisconsin (MGA) and December 13, 2017 at the Transportation Research Center of Ohio (TRC).During both crash tests, the driver seat belt webbing completely separated in tension where it looped through the seat belt latch tongue (see attached photos). Based on its analysis of the NCAP test results, VW asserted that the test dummy umbilical cord exerted additional forces on the seat belt system causing the separation. To support this theory, VW conducted several sled tests.The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE18-001) on 01/10/2018 to evaluate the two (2) incidents of seat belt separation. ODI and NCAP reviewed the sled test data submitted by VW in support of their theory. Micro analysis, conducted by the Materials Laboratory at the National Transportation Safety Board (NTSB), verified the seat belts failed in tension and not due to cuts or abrasion.PE18-001 has been upgraded to an Engineering Analysis (EA18-005) to further examine seat belt behavior in the subject vehicles and to determine, among other things, a root cause for the seat belt separation. ODI will perform a thorough review of any vehicle and seat belt design changes for the new 2018 MY Tiguan platform and their effects on the performance of the seat belt system.