NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
43 reportsClear category filterMileage unknown · Aug 25, 2026
Back Over PreventionElectrical SystemVisibility/wiper
I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed in reverse, the rearview came…
Read full complaint
I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed in reverse, the rearview camera intermittently fails to provide a reliable image. At other times, it operates normally. Because the problem is intermittent, it has been difficult for the dealership to reproduce consistently. Loss of the camera image reduces visibility behind the vehicle and creates a safety concern while backing up. An authorized Volkswagen dealership inspected the vehicle. The service manager stated that the stored fault indicates an intermittent open circuit in the video cable. The dealer’s diagnostic history reportedly shows approximately 90 fault occurrences beginning July 19, 2026. During recent testing, the dealership was able to get the fault to set once. The dealership has not conclusively confirmed that the camera control module failed. It proposes replacing the module as the first repair step for approximately $1,165 and stated that additional repairs may be necessary if the module replacement does not correct the problem. Volkswagen Customer CARE documented the concern under Case Number 07696586. I am submitting this report because the intermittent loss of the rearview-camera image may reduce the driver’s view behind the vehicle and increase the risk of a backing collision.
NHTSA ODI #11759418
Mileage unknown · Apr 20, 2026
Electrical SystemFuel/propulsion System
2018 VW Tiguan. The fuel injector harness failed. There is a NHTSA letter stating 2018-2019 Tiguans had this issue and there’s an extended warranty up to 120,000 miles. My Tiguan is at 91,000 miles, but VW is saying the warranty isn’t assigned to my VIN. So there’s a warranty for this exact issue and year, but my vehicle isn’t c…
Read full complaint
2018 VW Tiguan. The fuel injector harness failed. There is a NHTSA letter stating 2018-2019 Tiguans had this issue and there’s an extended warranty up to 120,000 miles. My Tiguan is at 91,000 miles, but VW is saying the warranty isn’t assigned to my VIN. So there’s a warranty for this exact issue and year, but my vehicle isn’t covered. This warranty obviously needs to be extended by build date as it’s a pretty costly repair.
NHTSA ODI #11732357
Mileage unknown · Mar 31, 2026
Air BagsElectrical System
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of t…
Read full complaint
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, several unknown warning lights were illuminated. The parking brake was not activated. Additionally, the front driver's side door latch failed to unlatch as needed. The contact stated that none of the electrical system features functioned as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed wiring harness and a failed front driver's side door harness. The contact was informed that the wiring harness and front driver's side door harness needed to be replaced. The vehicle was not repaired. The dealer reset the codes. The contact was informed that until the repair was performed, the failure would recur. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11728207
Mileage unknown · Mar 24, 2026
Air BagsElectrical SystemStructure
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning …
Read full complaint
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning light is illuminated, and the system is inoperable. This failure matches the same defect pattern covered under Volkswagen’s recall campaigns for the Atlas and Atlas Cross Sport (water intrusion leading to airbag control module failure), but my VIN is not included. The root cause and safety implications are identical: water entering through a body seam/HVAC area and compromising the airbag system. This is a safety‑critical issue that disables the airbags and creates a risk of injury in a crash. I am requesting NHTSA review this defect for potential recall expansion. Dealership Findings: • Water present at airbag control module • Water leaking through HVAC access hole • Failed seam seal tape at cowl support • Water accumulation damaging the airbag module • Cowl trim cracked and repaired • Recommended replacement of airbag control module and seam sealing tape • Estimated repair cost: $1,377 + tax Safety Concern: Airbag system is disabled due to water intrusion from a factory seam. This creates a risk of injury or death in the event of a collision.
NHTSA ODI #11726578
Mileage unknown · Dec 11, 2025
Air BagsElectrical SystemForward Collision Avoidance
One time the car Just Lost power on the freeway and the e-card engine light came on and the cat Ran rugh and stalled and jerked hard almost causing me to cause a serious accident...I took it to vw and explained the severity and they bypassed that And installed a new water pump..2months later the same thing happened exactly…
Read full complaint
One time the car Just Lost power on the freeway and the e-card engine light came on and the cat Ran rugh and stalled and jerked hard almost causing me to cause a serious accident...I took it to vw and explained the severity and they bypassed that And installed a new water pump..2months later the same thing happened exactly to where I was very lucky and very upset...and took it to them once again and explained more issues where I'm urging . As to the front warning light and motion has came into play a few times witch was shocking...also the car would be on slow mo mode....and constant warning lights would come on the dashboard as well as the car would feel so unstable and Feel as if it were On gear 1/L while in the drive position...also the Eco turn of feature would playout ..and stall from time to time..then the car would get stuck on speed when foot would come off the accelerator to brake before a stop sign or red light intersection witch just started to concern me and I again took these concerns to Rick case vw and They thought I was inventing this story..then the car leaked coolant..and it rusted out the whole bottom of my car ..hoses...and they replaced the thermostat this time around and now the car has misfired..could not start ..idle was ver rough and just vibrated dramatically and damaged coils and spakplugs and blew out fuel inject #2 and can't hold pressure past 30 ..changed out the spak plugs and coils and the car is just crippled and its a safety hazard and in many occasions has almost caused me to cause a serious accident...
NHTSA ODI #11704422
Mileage unknown · Sep 24, 2025
Electrical SystemForward Collision AvoidanceLane Departure
On September 19th 2025, while driving on the highway at normal speed, the instrument cluster fuel gauge misread the fuel level and indicated that the tank still had fuel. Without any warning light or low-fuel alert, the vehicle suddenly lost power because it was actually out of gas. I was traveling with my boyfriend and our thr…
Read full complaint
On September 19th 2025, while driving on the highway at normal speed, the instrument cluster fuel gauge misread the fuel level and indicated that the tank still had fuel. Without any warning light or low-fuel alert, the vehicle suddenly lost power because it was actually out of gas. I was traveling with my boyfriend and our three dogs. We became stranded on the shoulder of a busy highway as vehicles passed at 70–80 mph. The outside temperature was about 85-90 at the time. This created a serious safety hazard: The cluster’s inaccurate fuel reading prevented me from knowing we were nearly empty. The engine shut down unexpectedly, leaving limited steering and braking control as we coasted to the shoulder. We were exposed to high-speed traffic and extreme heat while waiting for assistance. Additional cluster/safety issues observed: No audible turn-signal “click” or indicator sound when using the blinker. No warning chime if the car is left running when the driver exits (for example, if the ignition is on but the door is opened or the key is removed). The vehicle is out of warranty, but the dealership diagnosed a failed instrument cluster and quoted about $2,500 for replacement. Why This Is a Safety Concern: The instrument cluster provides critical driver alerts. Inaccurate fuel readings, lack of turn-signal audio, and the absence of an engine-on warning chime all reduce driver awareness and can directly lead to dangerous situations on the road. Requested Action: I urge NHTSA to investigate whether the 2018 Volkswagen Tiguan’s instrument cluster/fuel-level system and related warning features contain a design or manufacturing defect and to consider a recall or other remedy to prevent accidents or injuries.
NHTSA ODI #11689357
Mileage unknown · Aug 23, 2024
Electrical SystemUnknown Or Other
Vehicle sending transmission alarms and also exit vehicle in P mode only alarm. First had issue around 25,000 miles and gear shift assembly was replaced under warranty for what I was told was a faulty sensor. Same issue returned at 100,000 miles and Volkswagon is replacing the gear shift assembly again at customers expense. I wa…
Read full complaint
Vehicle sending transmission alarms and also exit vehicle in P mode only alarm. First had issue around 25,000 miles and gear shift assembly was replaced under warranty for what I was told was a faulty sensor. Same issue returned at 100,000 miles and Volkswagon is replacing the gear shift assembly again at customers expense. I was told by Volkswagon that the car is safe to drive.
NHTSA ODI #11610452
Mileage unknown · Jul 9, 2024
Electrical System
Door lock system Child trapped inside due to vehicle locking itself with keys in car after putting child in car seat and bag inside. Fire department used a slim jim through window to press unlock button; however, the vehicle would not unlock via interior door button. Fire department had to pull interior door handle to unlock, t…
Read full complaint
Door lock system Child trapped inside due to vehicle locking itself with keys in car after putting child in car seat and bag inside. Fire department used a slim jim through window to press unlock button; however, the vehicle would not unlock via interior door button. Fire department had to pull interior door handle to unlock, taking an additional 45 minutes to free child trapped inside. The problem has been reproduced. Without the ignition on, door locks will not attempt to unlock the vehicle unless the vehicle is already unlocked. Dealer confirmed issue and is stating there are numerous low voltage fault codes including the battery and passenger front and rear door latches. Vehicle has been inspected by the manufacturers dealer on 7/9/2024 at fire department's recommendation during incident. There were not any warning lamps, messages or other symptoms of the problem prior to or after the failure.
NHTSA ODI #11600555
Mileage unknown · Aug 22, 2023
Electrical SystemEngine
EPC electronic power control light is on and indicates speed of 40 mph, transmission light on, car aggressively vibrating.
NHTSA ODI #11540171
Mileage unknown · Jul 11, 2023
Air BagsElectrical SystemService Brakes
Solo prendieron la luz
NHTSA ODI #11531615
Official recalls
14Sep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
Consequence & remedy
Consequence: A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Apr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence & remedy
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Sep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Consequence & remedy
Consequence: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Remedy: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Nov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Consequence & remedy
Consequence: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Mar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence & remedy
Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Nov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Jul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Consequence & remedy
Consequence: A short-circuit can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Jun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Consequence & remedy
Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
May 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Consequence & remedy
Consequence: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Apr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Consequence & remedy
Consequence: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Mar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Consequence & remedy
Consequence: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Feb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Oct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18005 · Seat Belt Webbing Failure
Opened Jul 3, 2018 · Closed Feb 27, 2023
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:webbing
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (3)
Seat Belts:front
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts:front:webbing
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
PE18001 · Seat Belt Webbing Failure
Opened Jan 10, 2018 · Closed Jul 3, 2018
Status: closed (inferred from source dates) · Seat Belts:front:webbing
In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the right front-passenger position. The tests were conducted on December 8, 2017 at MGA Research Corp. in Wisconsin (MGA) and December 13, 2017 at the Transportation Research Center of Ohio (TRC).During both crash tests, the driver seat belt webbing completely separated in tension where it looped through the seat belt latch tongue (see attached photos). Based on its analysis of the NCAP test results, VW asserted that the test dummy umbilical cord exerted additional forces on the seat belt system causing the separation. To support this theory, VW conducted several sled tests.The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE18-001) on 01/10/2018 to evaluate the two (2) incidents of seat belt separation. ODI and NCAP reviewed the sled test data submitted by VW in support of their theory. Micro analysis, conducted by the Materials Laboratory at the National Transportation Safety Board (NTSB), verified the seat belts failed in tension and not due to cuts or abrasion.PE18-001 has been upgraded to an Engineering Analysis (EA18-005) to further examine seat belt behavior in the subject vehicles and to determine, among other things, a root cause for the seat belt separation. ODI will perform a thorough review of any vehicle and seat belt design changes for the new 2018 MY Tiguan platform and their effects on the performance of the seat belt system.
Illustration