AIR BAG ERROR. TOOK IT TO JIFFU LUBE AND THEY SAID THEY COULDN'T FIGURE OUT WHAT WAS WRONG.
2015 Volkswagen Tiguan
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2015 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Tiguan years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
34 reports with mileage · 28 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
62 reportsPASSENGER SEATBELT LOCKS UP UNNECESSARILY. THE SEATBELT LOCKS UP ON THE PASSENGER WITHOUT BEING ENGAGED BY ANY OTHER SOURCE OR ACTION. ENTIRE VEHICLE SHUTS OFF WHILE DRIVING... NO ELECTRICAL, POWER STEERING, ACCELERATOR N ETC. ALL THE INTERIOR LIGHTS FLICKER AND FLASH AND THE GAUGE NEEDLES SWING BACK AND FORTH FROM MINIMUM T…
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PASSENGER SEATBELT LOCKS UP UNNECESSARILY. THE SEATBELT LOCKS UP ON THE PASSENGER WITHOUT BEING ENGAGED BY ANY OTHER SOURCE OR ACTION. ENTIRE VEHICLE SHUTS OFF WHILE DRIVING... NO ELECTRICAL, POWER STEERING, ACCELERATOR N ETC. ALL THE INTERIOR LIGHTS FLICKER AND FLASH AND THE GAUGE NEEDLES SWING BACK AND FORTH FROM MINIMUM TO MAXIMUM POSITIONS. *TR
MISFIRE ON COLD STARTS. *TR
THE ENGINE STARTED TO SHAKE AND WOULD ACT LIKE IT WOULDN'T TURN OVER , THEN IT BROKE DOWN ON US ON A ROAD TRIP , GOT IT TOWED AND FIXED BUT THE SAME PROBLEM HAPPEN AGAIN COUPLE MONTHS AFTER OF GETTING IT FIXED , AND NOW IT'S LEAKING OR SMELLING LIKE GASOLINE LEAKING INTO THE CABIN OF THE CAR THROUGH THE AIR VENTS AND WHEN YOU LI…
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THE ENGINE STARTED TO SHAKE AND WOULD ACT LIKE IT WOULDN'T TURN OVER , THEN IT BROKE DOWN ON US ON A ROAD TRIP , GOT IT TOWED AND FIXED BUT THE SAME PROBLEM HAPPEN AGAIN COUPLE MONTHS AFTER OF GETTING IT FIXED , AND NOW IT'S LEAKING OR SMELLING LIKE GASOLINE LEAKING INTO THE CABIN OF THE CAR THROUGH THE AIR VENTS AND WHEN YOU LIFT THE HOOD. EACH TIME WE NOTICED THE PROBLEM WE WERE DRIVING THE VEHICLE BUT IMMEDIATELY STOPPED ONCE WE NOTICE THE SMELL OF GAS.
AIRBAG ERROR LIGHT ON, CLICKING SOUND WHEN TURNING STEERING WHEEL, HORN STOPPED WORKING, BUTTONS ON RIGHT SIDE OF STEERING WHEEL STOPPED WORKING, DISPLAY STUCK ON BLUETOOTH PHONE CONNECTION
WHILE SLOWLY TURNING LEFT TO PARK AT A GAS STATION I HEARD A "SNAP" AND FOUND THAT MY AIRBAG LIGHT CAME ON AND NONE OF THE CONTROLS ON MY STEERING WHEEL WERE WORKING. AFTERWARDS I NOTICED A CONSISTENT CLICKING NOISE WHENEVER I WOULD TURN THE WHEEL. AFTER RESEARCHING I AM CONFIDENT THAT THIS IS AN ISSUE WITH THE RIBBON WIRE LEADI…
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WHILE SLOWLY TURNING LEFT TO PARK AT A GAS STATION I HEARD A "SNAP" AND FOUND THAT MY AIRBAG LIGHT CAME ON AND NONE OF THE CONTROLS ON MY STEERING WHEEL WERE WORKING. AFTERWARDS I NOTICED A CONSISTENT CLICKING NOISE WHENEVER I WOULD TURN THE WHEEL. AFTER RESEARCHING I AM CONFIDENT THAT THIS IS AN ISSUE WITH THE RIBBON WIRE LEADING DOWN THE STEERING COLUMN FROM THE CLOCK SPRING. MANY OTHER VOLKSWAGEN MODELS ARE HAVING THE SAME ISSUE AND RECALLED FOR THIS PROBLEM. MINE HAS NOT YET BEEN RECALLED AND THIS IS A SAFETY ISSUE. THIS IS A 2015 MODEL THAT I PURCHASED IN MARCH OF 2018 AND THE ISSUE OCCURRED 6 MONTHS AFTER I PURCHASED THE VEHICLE.
MY CAR ACCIDENTALLY REAR-ENDED ANOTHER CAR, AND NONE OF THE AIRBAGS DEPLOYED. MY MAKE, MODEL, AND YEAR CAR IS SUBJECT TO A RECALL FOR AIRBAGS NOT DEPLOYING; HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. DURING THE COLLISION, MY BODY HIT THE STEERING WHEEL AND/OR SEAT BELT (WHICH LOCKED) AND I FRACTURED MY STERNUM IN THE ACCIDEN…
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MY CAR ACCIDENTALLY REAR-ENDED ANOTHER CAR, AND NONE OF THE AIRBAGS DEPLOYED. MY MAKE, MODEL, AND YEAR CAR IS SUBJECT TO A RECALL FOR AIRBAGS NOT DEPLOYING; HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. DURING THE COLLISION, MY BODY HIT THE STEERING WHEEL AND/OR SEAT BELT (WHICH LOCKED) AND I FRACTURED MY STERNUM IN THE ACCIDENT. I WAS DRIVING 20-25 MPH IN A STRAIGHT LINE ON A CITY STREET JUST BEFORE THE COLLISION. I'M NOT SURE WHAT SPEED THE CAR WAS GOING AT IMPACT, AS I HAD ENGAGED THE BRAKES. IT SEEMS LIKE THE DRIVER FRONT AIRBAG SHOULD HAVE DEPLOYED. THE CAR HOOD, FRONT BUMPER, AND DRIVER SIDE FENDER WERE ALL DAMAGED; THERE ALSO IS MECHANICAL DAMAGE THAT IS STILL BEING ASSESSED.
MY CAR WAS PARKED IN A PUBLIC AREA AND CAUGHT FIRE AFTER I GOT OUT OF IT ON A CITY STREET
STEERING WHEEL HAS CONTROLS THAT NO LONGER FUNCTION, THE HORN IS NON-FUNCTIONING AND CAN NOT BE USED TO ALERT A CAR WHEN DANGER IS EMINENT, SUCH AS BACKING UP WITH BYPASSING CARS, CARS IMPROPERLY CHANGING LANES OR DRIFTING INTO LANE, ALSO THE AIRBAG WARNING LIGHT IS ON AND THE CAR DISPLAYS ERROR AIRBAG MESSAGE.
MY AIR BAG ERROR LIGHT CAME ON AT ABOUT 138,000 MILES WHILE MY CAR WAS IN MOTION, IN THE MIDDLE OF MAKING A LEFT TURN FROM A CITY STREET ONTO A SIDE STREET. THE HORN AND OTHER CONTROLS ON THE STEERING WHEEL DO NOT WORK NOW. THIS IS A KNOWN PROBLEM THAT CAUSED THE COMPANY TO EXTEND A WARRANTY THAT ENDED AT 120,000 RATHER THAN ISS…
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MY AIR BAG ERROR LIGHT CAME ON AT ABOUT 138,000 MILES WHILE MY CAR WAS IN MOTION, IN THE MIDDLE OF MAKING A LEFT TURN FROM A CITY STREET ONTO A SIDE STREET. THE HORN AND OTHER CONTROLS ON THE STEERING WHEEL DO NOT WORK NOW. THIS IS A KNOWN PROBLEM THAT CAUSED THE COMPANY TO EXTEND A WARRANTY THAT ENDED AT 120,000 RATHER THAN ISSUING A RECALL. MY DRIVER'S SIDE AIRBAG NO LONGER WORKS AND MY HORN NO LONGER WORKS, BOTH ARE SAFETY ISSUES. THE COMPANY ACKNOWLEDGED THIS IS A KNOWN ISSUE WITH THIS MODEL.
Official recalls
419V535000 · Air Bags: Air Bag/restraint Control Module
Jul 17, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence & remedy
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
18V329000 · Unknown Or Other
May 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
16V045000 · Air Bags:side/window
Jan 28, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
15V311000 · Equipment:other:labels
May 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration