2025 Volkswagen Taos

My 2025 Volkswagen Taos is exhibiting active symptoms of a known safety recall involving electrical system malfunctions. The vehicle experienced multiple failures including the instrument cluster going blank, screens shutting off, and a false start condition where the dashboard illuminated with multiple warning lights. The vehicle became inoperable and required towing to a Volkswagen dealership. The dealership confirmed that the symptoms are consistent with the current recall but stated there is no available remedy at this time. They insist the vehicle be returned to me after only charging the battery, without any repair addressing the recall condition. I refused. I do not consider the vehicle safe to operate given the ongoing electrical failures and lack of an available fix. This complaint is being filed because a recalled vehicle is actively experiencing the defect, and the manufacturer is unable to provide a repair or safe interim solution.

Incident 1: Noticed hard starting one morning. After stopping for gas various engine warning lights illuminated (including EPC light). Took to VW dealer few days later, found trouble codes stored (P0148). Fuel pump replaced few days after diagnosis. Incident 2: Driving on highway for ~10 mins. Experienced total power loss, warning lights came on (including EPC). Had to pull over on left shoulder creating hazard. Engine died and would not restart after stopping. Required police intervention to move vehicle safely to right side of road. Returned to dealer for diagnosis. After 7 calendar days only found 'bad fuel line clamp causing pressure drop.' Claimed fuel line clamp replaced and road tested to validate repair. Incident 3: Driving on highway for ~10 mins again; experienced total power loss, EPC light illuminated along with other warnings. Warning appeared that engine limited to 4000 RPM. Was able to cut across 3 lanes of traffic, creating safety hazard, to safely stop in parking lot. Once speed dropped below ~20 mph engine died completely and would not restarted. Towed to dealer for 2nd time now waiting on diagnosis.