2023 Volkswagen Taos

Low coolant warning in red triangle showed up on my 2023 TAOS. Coolant in the reservoir was very low. I notice that there is a Technical Service Bulletin 15-23-01 rather than an official safety recall on 2022 and 2023 Taos 1.5T for head gasket coolant leak. There are many complaints regarding this issue on many message boards. We all fear that this problem will intensify as we all move out of powertrain warranty. Can you please instruct Volkswagen to have a recall on this issue? Thanks!

head gasket well known issue with no campaign or warranty coverage Volkswagen issued an official TSB 15-23-01 (Head Gasket Leakage) acknowledging that the original factory head gasket design on early Taos models allows coolant to leak. The production line was eventually updated with a redesigned gasket. They denied coverage or even partial reduction in labor.

On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engine overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a recall. I should have been notified and the car should have been repaired at VW’s expense. They have explained since your agency didn’t issue a recall, they dot need to inform the public. Now they are expecting me to pay $3000 to correct their design error and also pay for rental car while it is under repair. This is a major violation of the lemon law, and yet there are numerous verified complaints. Issue a recall on the 2023 Taos, they are clearly scamming owners and leaving them in danger with a vehicle that has a faulty engine part. Owners like me, should have their car repaired by the responsible party, VW