2023 Volkswagen Taos

I have brought the Taos back to Volkswagen dealership repeatedly for failure of the infotainment screen this screen displays the back up camera when the car is put into reverse The dates :12/14/23 , 2/21/24 , 8/27/24 ,9/5/24 , 10/23/24 , 11/13/24. Each time inspections , repairs, updates have been made and through 11/5/24 the infotainment screen has continued to fail without warning leaving us without access to the back up camera ( along with other information). In discussing these issues with Taylor B, from Volkswagen customer service she states this is a known issue with the Taos but can not offer any solution to the problem Mileage and date of incident indicate the start of issue

The blind spot warning and rear cross traffic warning features are listed on the VIN for my vehicle which I purchased new. However, they are not on the vehicle, I was not told they were not on the vehicle, and I didn't sign anything saying they were not on the vehicle. How can the ADAS (adaptive cruise control, lane departure warning) work without these key features? I don't trust VW to tell me if these other features work and I'm concerned for my safety to try these out.