NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
175 reports55,334 miles · Sep 16, 2015
Electrical SystemEngineFuel/propulsion System
ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOU…
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ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOULD HAVE TO BE TOWED TO BURLINGTON WASHINGTON TO THE CLOSEST VOLKSWAGEN DEALERSHIP TO BE PROGRAMMED. THIS PART WILL COST ME $822 WITH ADDITIONAL COSTS FOR INSTALLATION AND PROGRAMMING. AFTER MUCH RESEARCH, I FOUND THERE TO BE RECALLS FOR THIS PART IN CHRYSLER VEHICLES RANGING IN MY YEAR. I OWN A VOLKSWAGEN, BUT IT HAS A CHRYSLER MOTOR IN IT. THIS INDICATES THAT MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THIS POTENTIALLY LIFE THREATENING DEFECT, BUT BECAUSE ITS A VOLKSWAGEN WITH A CHRYSLER MOTOR, THIS WAS THEIR WAY TO AVOID AN EVEN LARGER NUMBER OF RECALLED VEHICLES. THE COST IS DISTURBING, BUT THE THOUGHT OF WHAT FATAL END TO THIS COULD BRING HAS NO PRICE. ALL I SEEK IS FOR CHRYSLER TO OWN UP TO THE FLAW AND REPLACE THIS DEFECT AND TO EXPAND ITS POSSIBLE RECALL NUMBERS TO MAKE SURE ALL VEHICLES THAT THEY PLACED THEIR PRODUCT IN ARE EVALUATED. A TIMELY RESPONSE IS VERY MUCH APPRECIATED. THANK YOU. *TR
NHTSA ODI #10764042
94,000 miles · Aug 19, 2015
Electrical System
THE BATTERY HAS HAD TO BE REPLACED 3 TIMES IN 1 YEAR. THE FUEL PUMP HAS GONE OUT. THE CAR STALLS - SOMETIMES WHILE DRIVING IT. WON'T START INTERMITTENTLY. AFTER REPLACING THE BATTERY 3 TIMES AND THE FUEL PUMP LAST WEEK - NOW THE DEALER IS SAYING WE NEED TO REPLACE THE TOTAL INTEGRATED POWER MODULE (T.I.P.M.) . LOOKING TH…
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THE BATTERY HAS HAD TO BE REPLACED 3 TIMES IN 1 YEAR. THE FUEL PUMP HAS GONE OUT. THE CAR STALLS - SOMETIMES WHILE DRIVING IT. WON'T START INTERMITTENTLY. AFTER REPLACING THE BATTERY 3 TIMES AND THE FUEL PUMP LAST WEEK - NOW THE DEALER IS SAYING WE NEED TO REPLACE THE TOTAL INTEGRATED POWER MODULE (T.I.P.M.) . LOOKING THIS UP ONLINE THERE ARE A LOT OF PEOPLE WITH THIS SAME ISSUE. THIS SHOULD BE A RECALL ISSUE.
NHTSA ODI #10749676
71,500 miles · Aug 3, 2015
Electrical SystemEngineFuel/propulsion System
THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC…
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THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC ON TWO SEPARATE OCCASIONS. I KNOW THAT THIS IS A CHRYSLER MANUFACTURED/VOLKSWAGEN MARKETED VEHICLE. I HAVE READ THAT CHRYSLER HAS RECALLED SEVERAL OF ITS MINIVANS DUE TO THE SAME PROBLEMS AND THAT THE ISSUE IS WITH THE TIPM PART. DOES THIS RECALL EXTEND TO VOLKSWAGEN AS WELL?
NHTSA ODI #10745970
60,000 miles · Aug 2, 2015
Electrical SystemEngineFuel/propulsion System
VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LIN…
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VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WELL. ISN'T THERE SOME FEDERAL MANDATE THAT REQUIRES THESE DEVICES TO BE WARRANTED FURTHER THAN THE NORMAL 36,000 MILES? I GUESS IT WILL TAKE SOMEONE GETTING SEVERELY INJURED OR KILLED IN ONE OF THESE VANS FOR VOLKSWAGEN TO OPEN THERE EYES...
NHTSA ODI #10745677
70,000 miles · Jul 2, 2015
Service Brakes
I AM NOW GOING TO HAVE TO REPLACE MY BRAKES AND ROTORS FOR THE THIRD TIME AND POSSIBLY THE CONTROL ARMS AS WELL. I UNDERSTAND THAT THERE IS A SERVICE BULLETIN FOR THIS. WHY ISN'T THERE A RECALL FOR THIS? MANY CUSTOMERS HAVE THE SAME ISSUE.
NHTSA ODI #10731741
56,752 miles · May 14, 2015
Service Brakes
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKES FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE REAR MOUNTING BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T…
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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKES FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE REAR MOUNTING BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,752.
NHTSA ODI #10716402
61,000 miles · Mar 30, 2015
Electrical SystemService BrakesSteering
I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED…
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I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR
NHTSA ODI #10702747
39,780 miles · Mar 10, 2015
Electrical System
ON 4 OCCASIONS SINCE 3-6-15, WHEN TURNING THE IGNITION SWITCH TO START, NOTHING HAPPENS. AFTER ONE OR TWO TRIES IT WILL START. THE BATTERY IS FAIRLY NEW AND STRONG SO IT IS NOT THE BATTERY. THIS SEEMS TO BE RELATED TO THIS CHRYSLER BUILT PRODUCT WHICH IS UNDER RECALL. I HOPE IT DOES NOT STOP RUNNING GOING DOWN THE ROAD. *TR
NHTSA ODI #10693435
38,000 miles · Feb 27, 2015
Electrical System
TIPM FAILURE. THIS SHOULD BE A MANDATORY RECALL. SYSTEM LOSES POWER WHILE MOVING. WILL NOT START. BATTERY, ALTERNATOR, STARTER -- ALL TEST NORMAL. A CAR MANUFACTURER CAN NOT KNOWINGLY ALLOW PEOPLE TO OPERATE A VEHICLE THAT COULD RESULT IN A DEVASTATING CRASH. *TR
NHTSA ODI #10691191
85,000 miles · Feb 19, 2015
Electrical SystemFuel/propulsion System
TIPM MODULE, SAME AS CHRYSLERS. CAR STOPPED WHILE DRIVING AND HAS AN INTERMITTENT STARTING PROBLEM. *TR
NHTSA ODI #10684338