2010 Volkswagen Routan

CAR OCCASIONALLY STALLS BUT COULD BE RESTARTED. THEN SIMPLY WOULD NOT START WITH 'BADKEY' ERROR. AFTER DISCONNECTING/RECONNECTING THE BATTERY, THE CAR STARTED THEN WOULD NOT TURN OFF. YOU CAN TURN THE KEY TO THE OFF POSITION AND REMOVE IT, THE VEHICLE WILL STILL RUN. IT APPEARS TO HAVE ALL OF THE SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 15V194000 WHICH RESULTED IN A RECALL HOWEVER VW SAYS THAT MY VIN IS NOT PART OF THE RECALL.

ON SEVERAL OCCASIONS STARTING IN MARCH 2015, MY 2010 VW ROUTAN (MANUFACTURED IN JULY 2010 BY CHRYSLER) SIMPLY SHUTS OFF WHILE DRIVING THE VEHICLE. WHEN THIS OCCURS, I HAVE NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES AND AM CONCERNED ABOUT PERSONAL SAFETY. I BOUGHT THE VAN NEW IN SEPTEMBER 2010 FOR MY WIFE, BUT NO LONGER ALLOW HER TO DRIVE IT AS I AM AFRAID IT WILL SHUT DOWN ON HER (IT REQUIRES A BIT OF ARM STRENGTH TO PULL THE VEHICLE OVER AND HOPEFULLY I AM NOT REAR-ENDED BEFORE BEING ABLE TO DO SO). I UNDERSTAND THERE IS NOW A RECALL ON THE IGNITION FOR 2010 ROUTANS, BUT MY VIN DOES NOT APPEAR TO BE WITHIN THE WINDOW INDICATED FOR THE RECALL EVEN THOUGH THE DATE OF MANUFACTURE IS WITHIN THE WINDOW. I AM NOT SURE IF THE IGNITION SWITCH IS THE CAUSE OF THE PROBLEM, BUT THE SYMPTOMS SOUND SIMILAR. ALSO, THERE ARE TIMES WHEN I TURN THE IGNITION KEY TO START THE MOTOR BUT IT WILL NOT ACTUALLY ENGAGE THE STARTER. THE RADIO WILL COME ON, BUT THERE IS NO IMPACT ON THE STARTER. AFTER SEVERAL ATTEMPTS WHILE SITTING THERE, I CAN GET THE SWITCH TO ACTUALLY WORK. I LOVE THE VAN, BUT HAVE BECOME SCARED OF THESE ISSUES. IF THE VAN EVER SHUTS DOWN WHEN I AM ON THE HIGHWAY, THE SPEEDS WILL BE TREACHEROUS. I HAVE SEARCHED THE INTERNET AND FOUND OTHERS WITH SIMILAR COMPLAINTS. I VERY MUCH SEE THIS AS A SAFETY CONCERN AND WANT YOU TO BE AWARE OF THESE ISSUES. I SINCERELY APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING 20 MPH, THE IGNITION KEY FELL OUT OF THE IGNITION SWITCH INDEPENDENTLY AND THE VEHICLE REMAINED ON. THERE WERE NO WARNING SIGNS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE SINCE IT FAILED TO TURN OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

SEVERAL TIMES OVER THE LAST YEAR WHEN I GO TO START MY VAN I TURN THE KEY AND ALL THE LIGHTS COME ON, ON THE DASH YET THE VEHICLE DOES NOT START. THERE IS NO NOISE ASSOCIATED WITH THIS INCIDENT. IT CAN TAKE SEVERAL TRIES TO GET THE VAN TO START. LAST FALL I HAD THE INTEGRATED POWER CONTROL MODULE REPLACED AFTER TOTAL FAILURE. THIS CAUSED THE VAN TO LOOSE ALL POWER. IT WAS A SILVER PAPERWEIGHT. BEFORE THEN AND SINCE THEN, THERE HAVE BEEN INTERMITTENT ELECTRICAL ISSUES MOSTLY CENTERING AROUND THE IGNITION. I HAVE A CONCERN THAT ONE DAY IT WILL NOT START AND I WILL BE STRANDED WITH MY CHILDREN.

WHILE DRIVING AT A SPEED OF 50 MPH ON A RURAL ROAD, THE FRONT DRIVER-SIDE TIRE INSTANTLY DEFLATED. FORTUNATELY, THE VEHICLE WAS SAFELY PULLED OVER AWAY FROM TRAFFIC. UPON EXAMINATION IT WAS FOUND THAT THE VALVE STEM HAD BROKEN OFF, AND THE TIRE HAD DEFLATED AS A RESULT. THE REST OF THE TIRE WAS IN GOOD CONDITION. IN THIS TYPE OF VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) IS PART OF THE VALVE STEM, AND THAT IS WHAT HAD BROKEN OFF. A SECOND SIMILAR INCIDENT HAPPENED APPROXIMATELY 6 MONTHS LATER WITH THE REAR DRIVER-SIDE TIRE OF THE VEHICLE, WHILE TRAVELING AT 55 MPH. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED IN PARK AND SHUT OFF, THE VEHICLE REVERSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA INVESTIGATION NUMBER: PE09035, WHICH MAY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,678.

I JUST ENTERED THE EXPRESSWAY. THE ENGINE STARTED REVVING BETWEEN 5-6 RPMS, AND THE CAR WAS GOING 40. I NOTICED SMOKE COMING FROM THE BACK OF THE CAR, SO I WENT TO THE NEXT EXIT (2 BLOCKS) AND GOT OFF THE EXPRESSWAY. THE CAR WAS SMOKING. A PASSERBY TOLD ME TO GET OUT OF THE CAR BECAUSE OF THE SMOKE AND LIQUID POURING OUT OF THE CAR. I THEN HAD TO CALL THE FIRE DEPARTMENT BECAUSE VW'S ROADSIDE ASSISTANCE WOULDN'T COME UNTIL THE FIRE DEPARTMENT CLEARED THE CAR TO BE TOWED. FINALLY, IT WAS TOWED TO THE DEALERSHIP. THEY DETERMINED THAT IT WAS BROKEN HEATER HOSES AND WATER PIPES. HAD I BEEN IN THE FAST LANE WHEN THIS HAPPENED, A SERIOUS CRASH COULD HAVE OCCURRED, AS THE SMOKE AND REVVING BEGAN SO SUDDENLY, AS DID THE SLOW CAR SPEED. *TR