The vehicle turned off in the drive gear. I lost steering,breaking and control of vehicle.
2010 Volkswagen Routan
Owner reports · Recalls · Investigations
More warning signs than most Routan years
Owner complaints for the 2010 Volkswagen Routan are substantially higher than the model-year median of 63.
About this comparison →How this year compares
Owner complaints by model year
Compare all Routan years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
198 reports with mileage · 42 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 150 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
23 reportsI WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY I WASN'T SERIOUSLY INJURED. THERE WAS NO WARNING. NO SERVICE ENGINE LIGHT. WITHIN A SPAN OF LESS THAN 2 YEARS IVE ALREADY REPLACED THE FUEL PUMP, THE BATTERY, AND THE ALTERNATOR IS STILL NEW AND UNDER WARRANTY. TH…
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I WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY I WASN'T SERIOUSLY INJURED. THERE WAS NO WARNING. NO SERVICE ENGINE LIGHT. WITHIN A SPAN OF LESS THAN 2 YEARS IVE ALREADY REPLACED THE FUEL PUMP, THE BATTERY, AND THE ALTERNATOR IS STILL NEW AND UNDER WARRANTY. THE IGNITION/POWER WINDOWS FUSE CONSTANTLY NEEDS ADJUSTING SO I CAN ROLL MY WINDOW UP OR DOWN. ALL THE DASH LIGHTS COME ON RANDOMLY AS WELL. SOMETIMES THE WINDSHIELD WIPERS WOULD COME ON. NEVER HAD A VEHICLE DIE ON ME WHILE DRIVING DUE TO MANUFACTURERS ISSUES. AFTER READING OTHER CONSUMER COMPLAINTS ABOUT THE SAME ISSUES IM VERY CONFIDENT ITS THE TIPM. SOME COMPLAIN THAT THIS COSTS PEOPLE $1 000S ON A CHANCE THAT YOU CAN GET A COUPLE MORE YEARS OUT OF IT. THE VAN WANTS TO TURN OVER AND CONTINUES CRANKING WHEN KEY FOB IS IN IGNITION BUT DOESN'T TURN OVER. I CANNOT GET IT TO START AT ALL.
THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM…
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THE ENGINE STALLS AS THE VEHICLE IS DRIVEN AND IT LOCKS THE STEERING WHEEL. THIS HAPPENED ABOUT 8 TIMES WITHIN THE PAST 24 MONTHS. WE DISCOVERED THAT 12,000 AND MORE ROUTAN 2009 AND 2010 HAVE BEEN RECALLED FOR THE SAME PROBLEMS WITH SOME FATALITIES REPORTED DUE TO THIS DEFECT: IGNITION MODULS AND ELECTRONIC MODULS. VW AND GM-CHRYSLER ARE NOT SUPPORTING THE VW. DEALER REPAIR/REPLACEMENT AS MY VW ROUTAN SEEMS NOT HAVING BEEN TRACKED DOWN DURING INITIAL RECALLS.
REPORTED ISSUE TO VW RECALL GROUP VIA TELEPHONE 5/13/2019. THIS IS VERY SIMILAR TO A RECALL THAT TOOK PLACE FOR VW ROUTAN 2009-2010 THAT WERE CREATED BETWEEN THE DATES OF OCTOBER 2019 TO JUNE 2010. OUR VEHICLE WAS CREATED IN AUGUST OF 2010, AND I SUSPECT THE SAME PARTS WERE STILL USED. TWO ISSUES HAVE OCCURRED WITH 2010 V…
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REPORTED ISSUE TO VW RECALL GROUP VIA TELEPHONE 5/13/2019. THIS IS VERY SIMILAR TO A RECALL THAT TOOK PLACE FOR VW ROUTAN 2009-2010 THAT WERE CREATED BETWEEN THE DATES OF OCTOBER 2019 TO JUNE 2010. OUR VEHICLE WAS CREATED IN AUGUST OF 2010, AND I SUSPECT THE SAME PARTS WERE STILL USED. TWO ISSUES HAVE OCCURRED WITH 2010 VW ROUTAN SEL MINIVAN 4.0L ISSUES STARTED OCCURRING AFTER REPLACING A LOST KEY FOB. KEY FOB WAS ORDERED THROUGH LOCAL VW DEALER (BOB KING VW) AND REPLACED. FIRST ISSUE: CAR WOULD NOT START. PUT KEY INTO IGNITION SWITCH, TURN KEY, THE IGNITION SWITCH CLICKS BUT THE CAR WOULD NOT START. IN ORDER TO START CAR, WAIT AND REPEAT STEPS UNTIL CAR ACTUALLY STARTS. SECOND ISSUE: (HIGHLY DANGEROUS) INTERMITTENT SHUT OFF WHILE DRIVING CAUSING POWER STEERING TO TURN OFF AS WELL AS BRAKES. VERY DANGEROUS COMBINATION DUE TO THE FACT THAT TURNING BECOMES VERY DIFFICULT AS WELL AS BRAKING. IN ORDER TO BRAKE YOU HAVE TO APPLY GREAT FORCE TO BREAK SINCE THERE IS NO POWER TO THE CAR. THIS ISSUE HAS BEEN ENCOUNTERED OVER THE PAST TWO MONTHS AT LEAST FOUR (4) TIMES WHILE THE PRIMARY DRIVER HAS BEEN DRIVING THE VEHICLE. THE FIRST THREE TIMES THE VEHICLE WAS IN MOTION IN A RESIDENTIAL AREA. THE LAST TIME THIS ISSUE OCCURRED 5/13/2019 THE VEHICLE WAS IN MOTION ON A MAJOR ROAD WAY NEAR AN INTERSECTION. EVASIVE MANEUVERS WERE TAKEN TO GET VEHICLE OFF OF ROAD AND INTO A NEARBY PARKING LOT OFF THE STREET.
I BELIEVE THE IGNITION SWITCH IS FAULTY BUT MY VIN DOES NOT COME UP UNDER THE IGNITION SWITCH RECALLS (15V194000 OR 11V151000). ONE TIME WHEN ACCELERATING UP A BUMPY HILL GOING ABOUT 40 MPH ON A HIGHWAY, THE VEHICLE SHUT OFF AND POWER STEERING WAS NOT AVAILABLE. I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND TURN IT OFF, PUT…
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I BELIEVE THE IGNITION SWITCH IS FAULTY BUT MY VIN DOES NOT COME UP UNDER THE IGNITION SWITCH RECALLS (15V194000 OR 11V151000). ONE TIME WHEN ACCELERATING UP A BUMPY HILL GOING ABOUT 40 MPH ON A HIGHWAY, THE VEHICLE SHUT OFF AND POWER STEERING WAS NOT AVAILABLE. I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND TURN IT OFF, PUT IT IN PARK, AND TURN IT BACK ON. ANOTHER TIME ON A FLAT BUMPY ROAD, ACCELERATING AT ABOUT 35 MPH, THE VEHICLE SHUT OFF AGAIN WITH NO POWER STEERING AVAILABLE. I AGAIN PULLED OVER, PUT IT IN PARK, TURNED IT OFF AND THEN RESTARTED IT.
VAN CUTS OFF WHILE DRIVING. INABILITY TO STEER, LIMITED BRAKING. CAR GOES COMPLETELY DEAD BUT STILL START BACK ONCE I HAVE COMPLETELY STOPPED. THIS IS VERY HAZARDOUS ESPECIALLY WHEN YOUR DRIVING OVER 45 WITH A LOT OF TRAFFIC FOLLOWING BEHIND YOU.
MY VAN SHUT DOWN WHILE DRIVING FOR THE FOURTH TIME. I WAS SLOWING DOWN TO A STOP AT A LIGHT AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES. THIS HAS BEEN HAPPENING MUCH MORE FREQUENTLY NOW THAN BEFORE (WITH 3 TIMES IN THE LAST MONTH). MY VAN IS NOT INCLUDED IN WIN MODULE RECALL AS THE VIN IS A COUPLE OF DIGITS…
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MY VAN SHUT DOWN WHILE DRIVING FOR THE FOURTH TIME. I WAS SLOWING DOWN TO A STOP AT A LIGHT AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES. THIS HAS BEEN HAPPENING MUCH MORE FREQUENTLY NOW THAN BEFORE (WITH 3 TIMES IN THE LAST MONTH). MY VAN IS NOT INCLUDED IN WIN MODULE RECALL AS THE VIN IS A COUPLE OF DIGITS OFF. THIS IS VERY FRUSTRATING AND SCARY.
MY VAN SHUT DOWN WHILE DRIVING AGAIN. I WAS SLOWING DOWN TO MAKE A TURN AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES.
MY VAN SHUT DOWN WHILE DRIVING AGAIN. I WAS SLOWING DOWN TO A STOP AT A LIGHT AND THE ENGINE LOST POWER AND I LOST POWER STEERING AND BRAKES.
WHEN DRIVING DOWN THE ROAD GOING ABOUT 30MPH MY CAR SUDDENLY SHUT OFF. NO INDICATOR LIGHTS CAME ON AND MY POWER STEERING WAS GONE AS WELL AS MY ABILITY TO BRAKE WELL. LOOKING ONLINE THEIR WAS A RECALL ON MY MODEL YEAR AND MAKE OF VAN FOR THE SAME PROBLEMS WITH THE IGNITION SWITCH BUT MY VIN NUMBER DID NOT PULL UP A RECALL. I CON…
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WHEN DRIVING DOWN THE ROAD GOING ABOUT 30MPH MY CAR SUDDENLY SHUT OFF. NO INDICATOR LIGHTS CAME ON AND MY POWER STEERING WAS GONE AS WELL AS MY ABILITY TO BRAKE WELL. LOOKING ONLINE THEIR WAS A RECALL ON MY MODEL YEAR AND MAKE OF VAN FOR THE SAME PROBLEMS WITH THE IGNITION SWITCH BUT MY VIN NUMBER DID NOT PULL UP A RECALL. I CONTACTED VW AND THEY ALSO STATED MY CAR WAS NOT PART OF THAT RECALL. THANKFULLY I WAS ABLE TO PULL TO SIDE OF THE ROAD SAFELY.
Official recalls
215V194000 · Electrical System:ignition:switch
Apr 1, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
11V151000 · Electrical System:ignition:switch
Mar 1, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Consequence & remedy
Consequence: AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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