2010 Volkswagen Routan

THE KEY SLIPS OUT OF THE ON POSITION AND THE ELECTRONIC SYSTEM DOES NOT ENGAGE. I THOUGHT MY VEHICLE WAS PART OF THE RECALL ISSUED BY VW IN 2015 (PART 573 SAFETY RECALL), BUT WHEN I TOOK IT TO THE DEALER TO BE DIAGNOSED AND REPAIRED, I WAS INFORMED THAT THIS RECALL IS VIN SPECIFIC AND MY VIN WAS NOT A PART OF THE RECALL AND THEREFORE THE REPAIR WOULD NOT BE COVERED BY VW. I CALLED VW AND THEY TOLD ME THE SAME THING, EVEN THOUGH IT IS THE EXACT SAME PROBLEM THAT IS LISTED IN THE RECALL AND THE PART THAT NEEDS TO BE REPLACED IS THE WIN MODULE. I NEED HELP! *TR

INTERMITTENT ENGINE FAILURE. 2010 VW ROUTAN SEL. 4.0 ENGINE. CAR TURNS COMPLETELY OFF WHILE DRIVING. NO ENGINE CODES OR CHECK ENGINE LIGHT COME ON. DEALERS CANNOT REPAIR AND BE SAYS THIS BE IS NOT ON THE RECALL FOR THIS SPECIFIC PROBLEM. IT HAS HAPPENED ON THE HIGHWAY AND RECENTLY JUST PULLING DOWN THE STREET AT LOW SPEED WHICH CAUSED AN ACCIDENT WHEN ALL SYSTEMS FAILED. THE CAR WILL START RIGHT BACK UP. WE MAKE SURE THERE ARE NO KEY CHAINS ON THE FOB BUT IT MAKES NO DIFFERENCE. ONLY ADVISE I GET FROM DEALERS IS TRADE IT IN AS IT IS A KNOWN PROBLEM. I CANNOT IN GOOD FAITH TRADE IT IN TO ANOTHER FAMILY TO GET KILLED IN WHEN IT SHUTS DOWN. THIS VAN IS A DEATH TRAP FOR FAMILIES AND IS UNACCEPTABLE VW KNOWS IF THE ISSUE BUT WON'T INCLUDE IT.

I AM WRITING TO ADDRESS A SAFETY ISSUE I HAVE WITH MY VEHICLE, A 2010 VOLKSWAGEN ROUTAN. MY HUSBAND AND I PURCHASED THIS CAR LAST YEAR AND SHORTLY AFTER ITS PURCHASE STARTED TO EXPERIENCE ELECTRICAL ISSUES WITH THE VEHICLE. THESE ISSUES INCLUDED WARNING LIGHTS ON THE DASH ILLUMINATING, POWER FAILURES OF THE DASH BOARD GAUGES (SPECIFICALLY THE SPEED GAUGE) AND RADIO, AND MOST ALARMINGLY THE CAR WOULD COMPLETELY STALL AND LOSE POWER. THIS ISSUE OF LOSING POWER TO THE ENTIRE CAR HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION AND WHILE IT HAS BEEN STOPPED AT TRAFFIC LIGHTS, AS WELL AS AT HIGH AND LOW SPEEDS. WE TOOK THE CAR TO A LOCAL VW DEALERSHIP HOPING THEY MIGHT BE ABLE TO DIAGNOSE THE ISSUE AND FIX IT. AFTER NEARLY 3 WEEKS OF HAVING DIFFERENT PARTS REPLACED, BEING TOLD THE ISSUE WAS SOLVED IT WAS NOT. WHEN DRIVING THE VEHICLE WITH ONLY THE KEY IN THE IGNITION IT PERFORMS BETTER, ALTHOUGH STILL DIES OCCASIONALLY, BUT WITH ANYTHING ON THE KEYRING IT WILL DIE ALMOST INSTANTLY. IT WASN'T UNTIL AFTER REMOVING OUR CAR FROM THIS DEALERSHIP THAT WE LEARNED ABOUT A RECALL ON THE VW ROUTANS THAT SEEMED VERY SIMILAR TO THE ISSUES WE WERE EXPERIENCING. UPON RESEARCH WE DISCOVERED THAT OUR VEHICLE WAS PRODUCED WITHIN THE SAME MONTH OF THE RECALLED VEHICLES BUT APPARENTLY NOT BEFORE THE ENDING DATE OF THAT RECALL. SO OTHER VW DEALERSHIPS WOULD BE HAPPY TO REPLACE THE MALFUNCTIONING PART BUT AT AN OUT OF POCKET COST FOR US, WHICH WE SIMPLY CANNOT AFFORD, ESPECIALLY AFTER THE BILL WE ARE STILL WORKING TO PAY FOR OTHER UNNECESSARY WORK. AS A CONSUMER IT IS VERY FRUSTRATING TO HAVE A VEHICLE THAT IS CLEARLY DEMONSTRATING THE SAME ISSUES AS PREVIOUSLY RECALLED VEHICLES BUT DOES NOT FALL UNDER THAT RECALL. WE HAVE REDUCED TO ONLY DRIVING THIS VEHICLE AS NECESSARY AND NO LONGER USE IT TO TRANSPORT OUR TWO YOUNG CHILDREN AS WE FEAR GREATLY FOR THEIR SAFETY.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE CONTACT HAD TO MAKE ABOUT TEN ATTEMPTS BEFORE THE VEHICLE WOULD START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLES PRODUCTION DATE (03/25/2010) FELL WITHIN THE DATES OF THE AFFECTED VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY, ALL THE WARNING LIGHT ILLUMINATED, THE CHIME SOUNDED, THE SPEEDOMETER AND ODOMETER DROPPED TO ZERO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN THEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. UPDATED 09/06/16*LJ

CAR FLASHES ABS ESP SKID CONTROL MONITOR, SHUTS CAR OFF WHILE DRIVING. GOES BACK OFF, DOES IT AGAIN.LOCKS THE CAR, WON'T START, THEN STARTS A BIT LATER. COOLING SYSTEM , HEATER HOSE ISSUES, BRAKE ISSUES, CRUISE CONTROL SHUTS OFF RANDOMLY. COULD KILL SOMEONE. INTERNET SEARCH ESP VOLKSWAGENDDEFECT.COMVOLKSWAGEN_ROUTAN_PROBLEMS.HTM ALL EXACTLY WHAT I HAVE EXPERIENCED SINCE PURCHASING THIS VEHICLE A YEAR AGO. AFRAID TO DRIVE IT. UPDATED 04/05/2017 *JS

WHILE DRIVING AT 70 MPH ON THE INTERSTATE THE VAN SHUT-OFF WITH OUT WARNING. THERE ARE NO CHECK ENGINE LIGHTS. THE ONLY WARNING LIGHT WAS THE LOSS OF THE TRACTION CONTROL. I WAS ABLE TO MOVE THE VAN TO THE SHOULDER EVEN WITH THE LOSS OF STEERING. IT TOOK SEVERAL TRIES, BUT I WAS ABLE TO RESTART THE VAN.THIS HAS HAPPENED IN THE PAST AT LOW SPEEDS. THE EGR VALVE WAS REPLACED TWO MONTHS AGO. I HAVE ALSO REPLACED THE INTEGRATED POWER CONTROL MODULE IN THE PAST 1.5 YEARS. I HAVE ALSO HAVE ISSUES OF THE VAN NOT WANTING TO START. I TURN THE IGNITION KEY AND THERE IS NO RESPONSE FROM THE VAN. IT IS AS IF I AM NOT EVEN TRYING TO START THE VAN. THIS IS A HUGE SAFETY ISSUE. SEARCH THE INTERNET AND YOU WILL FIND THIS IS A COMMON ISSUE. I AM DISAPPOINTED THAT THERE HAS NOT BEEN A SAFETY RECALL ON.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT ANY WARNING. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND REPLACED THE WIN MODULE. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY ONE MINUTE, THE VEHICLE STARTED NORMALLY. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,500.