2010 Volkswagen Routan

The contacts husband owns a 2010 Volkswagen Routan. The contact stated that the air bag safety light illuminated. The vehicle was taken to an independent mechanic who diagnosed with the air bag and air bag clock spring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,153.

The TIPM is failing which is a common issue with the vehicle make/model. My particular vehicle was not covered under any recalls, however, I have the same tell tale TIPM failure issues as all of the cars that were part of the recall. My lights intermittently work which causes a safety hazard. They will either not turn at all, will turn on and start flashing, or will appear to be working as normal until I'm driving and then they will flash off intermittently. This puts anyone in my car as well as oncoming traffic at risk when my lights malfunction at night. The airbag warning indicator light also flashes off and on as well making me think that it may be failing whenever the TIPM is not functioning properly. The door locks and windows have also locked/unlocked and opened/closed at random (even when the vehicle is off and has been parked with the power off for hours). I spoke with the mechanic about all of these issues and he verified that it was likely a failing TIPM and that it is a well-known issue with the Routan. My vehicle is available for inspection any time. Volkswagen and Chrysler know that this is a common issue and yet they have put their customers in danger by not recalling all of the affected vehicles. I am not sure what date to put as the date of incident as this has been ongoing since I have owned the vehicle. I put the current date (as it happened just today) and mileage, however, please understand that this has been an ongoing issue for years and Volkswagen has failed to include my vehicle in any recalls even though this is a well-known issue.

THE KEY SLIPS OUT OF THE ON POSITION AND THE ELECTRONIC SYSTEM DOES NOT ENGAGE. I THOUGHT MY VEHICLE WAS PART OF THE RECALL ISSUED BY VW IN 2015 (PART 573 SAFETY RECALL), BUT WHEN I TOOK IT TO THE DEALER TO BE DIAGNOSED AND REPAIRED, I WAS INFORMED THAT THIS RECALL IS VIN SPECIFIC AND MY VIN WAS NOT A PART OF THE RECALL AND THEREFORE THE REPAIR WOULD NOT BE COVERED BY VW. I CALLED VW AND THEY TOLD ME THE SAME THING, EVEN THOUGH IT IS THE EXACT SAME PROBLEM THAT IS LISTED IN THE RECALL AND THE PART THAT NEEDS TO BE REPLACED IS THE WIN MODULE. I NEED HELP! *TR