TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH …
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
NHTSA ODI #11000384
70,000 miles · Aug 12, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO UTILIZE THE MANUAL LOCK THAT WAS LOCATED INSIDE THE DRIVER SIDE DOOR HANDLE IN ORDER TO UNLOCK THE DOORS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE KEY…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO UTILIZE THE MANUAL LOCK THAT WAS LOCATED INSIDE THE DRIVER SIDE DOOR HANDLE IN ORDER TO UNLOCK THE DOORS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE KEY FOB AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10621801
11,000 miles · May 29, 2011
Latches/locks/linkagesStructure
POWER SLIDING DOORS CAN TRAP CHILD OR PETS IN THEIR PATH. *TR
NHTSA ODI #10403693
13,000 miles · Nov 12, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHEN SHE LOCKED THE DOORS, THE CHILDREN WERE UNABLE TO EXIT FROM THE INSIDE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10365461
Mileage unknown · Jul 9, 2010
Exterior LightingLatches/locks/linkagesService Brakes, Electric
BESIDES THE BRAKES/ROTORS NOW GOING ON THEIR 4TH SET AND THE CAR IS LESS THAN 2 YEARS OLD, THE FRONT BUMPER LOOKS LIKE IT WAS ABOUT TO FALL OFF, MANY SMALL OTHER PROBLEMS, THIS MORNING MY SON HAD HIS FINGER CAUGHT IN THE SLIDING DOOR AND THE DOOR DID NOT OPEN, IT JUST KEPT TRYING TO SHUT ON HIM. THIS VAN IS HORRIBLE! THE DOOR …
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BESIDES THE BRAKES/ROTORS NOW GOING ON THEIR 4TH SET AND THE CAR IS LESS THAN 2 YEARS OLD, THE FRONT BUMPER LOOKS LIKE IT WAS ABOUT TO FALL OFF, MANY SMALL OTHER PROBLEMS, THIS MORNING MY SON HAD HIS FINGER CAUGHT IN THE SLIDING DOOR AND THE DOOR DID NOT OPEN, IT JUST KEPT TRYING TO SHUT ON HIM. THIS VAN IS HORRIBLE! THE DOOR HAS ACTED UP BEFORE, BUT NEVER LIKE THIS. THE DECALS ON THE DRIVERS DOOR WERE COMING OFF AT ONE POINT AND HAD TO BE REPLACED. THE TAIL LIGHT ALREADY HAD TO BE REPLACED. WATER IN THE FRONT LIGHT. JUST TOO MANY THINGS FOR A NEW CAR. *TR
NHTSA ODI #10342184
6,800 miles · Apr 15, 2010
Latches/locks/linkagesStructure
THE REAR TAILGATE OF MY 2009 VOLKSWAGEN ROUTAN OPENED UP AUTOMATICALLY WHILE THE CAR WAS IN GEAR AND IN MOTION WHICH, ACCORDING TO THE OWNER'S MANUAL, IT SHOULD NOT DO EVEN IF THE POWER TAILGATE BUTTON IS PRESSED. THIS HAPPENED WHILE THE CAR WAS BEING PULLED INTO THE GARAGE WHICH RESULTED IN THE REAR WINDSHIELD SHATTERING UPON …
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THE REAR TAILGATE OF MY 2009 VOLKSWAGEN ROUTAN OPENED UP AUTOMATICALLY WHILE THE CAR WAS IN GEAR AND IN MOTION WHICH, ACCORDING TO THE OWNER'S MANUAL, IT SHOULD NOT DO EVEN IF THE POWER TAILGATE BUTTON IS PRESSED. THIS HAPPENED WHILE THE CAR WAS BEING PULLED INTO THE GARAGE WHICH RESULTED IN THE REAR WINDSHIELD SHATTERING UPON CONTACT WITH THE GARAGE DOOR OPENING. THE CAR WAS BROUGHT TO THE LOCAL VOLKSWAGEN DEALERSHIP THE SAME DAY AND NOTHING WAS FOUND IN THE DIAGNOSTICS THAT POINTED TO A FAILURE OF ANY SORT. THERE WERE PREVIOUS ELECTRICAL ISSUES EXPERIENCED WITH THE CAR NOT REPORTED TO THE DEALER, INCLUDING WITH THE TAILGATE, THAT WERE NOT AS SERIOUS AND THAT CORRECTED THEMSELVES AFTER SHUTTING OFF AND RESTARTING THE CAR. *TR
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags:frontal
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION. CONTACT WITH A 12V POWER FEED CIRCUIT WITHIN THE HARNESS MAY CAUSE A HIGH RESISTIVE SHORT CIRCUIT WITHIN THE LATCH MECHANISM LOCATED INSIDE OF THE SLIDING DOOR.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN OVERHEATED LATCH AND A FIRE WITHIN THE REAR SLIDING DOOR COULD OCCUR.
Remedy: VOLKSWAGEN WILL INSPECT THE SLIDING DOOR WIRE TRACK WIRE ASSEMBLY AND THE SLIDING DOOR POWER DRIVE UNIT WIRE ASSEMBLY FOR DAMAGE, REPAIR/REPLACE AS NECESSARY, TIE STRAP THE TWO HARNESSES TOGETHER AND ROUTE THE HARNESSES UNDER THE SLIDING DOOR WEATHER STRIP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 15, 2010. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.
Consequence & remedy
Consequence: ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.
Remedy: DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2009 Volkswagen Routan Problems, Complaints & Recalls | Skip That Year
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