2009 Volkswagen Routan

MY WIFE TOOK OUR 2009 VW ROUTAN MINIVAN TO A VW DEALERSHIP TODAY TO REPAIR INOPERABLE ELECTRONIC DOOR LOCKS AND FAULTY HEADLIGHTS (SEPARATE COMPLAIN FILED), AT WHICH TIME SHE WAS INFORMED OF AN IGNITION PROBLEM RECALL. THE IGNITION PART WAS PLACED ON ORDER AND MY WIFE WAS TOLD THE PART HAD TO BE SHIPPED FROM OUT OF STATE AND SHOULD ARRIVE WITHIN FIVE DAYS. MY WIFE ASKED, AND WAS INFORMED THE VEHICLE WAS SAFE TO OPERATE; HOWEVER, I LOOKED UP THE RECALL WHEN I GOT HOME FROM WORK AND DISCOVERED THE RECALL SPECIFICALLY STATES THE ENGINE CAN SHUT OF DURING OPERATION DUE TO ADDED WEIGHT FROM OTHER KEYS OR KEY RINGS ON THE VW KEY FOB. ACCORDING TO THE RECALL, DEALERSHIP AND MAINTENANCE PERSONNEL ARE SUPPOSED TO INFORM CUSTOMERS TO REMOVE ADDED KEYS FROM THE FOB. MY WIFE HAD KEYS ON HER FOB WHICH THE DEALER MECHANIC HAD IN HIS HAND DURING INSPECTIONS, BUT THE MECHANIC NEVER INFORMED HER OF THE RISK, AND ALLOWED HER TO JEOPARDIZE HER LIFE BY DRIVING THE VEHICLE WITHOUT THE REQUIRED SAFETY INFORMATION. *TR

WHILE ENTERING FREEWAY LOUD NOISE THEN ALL INDICATOR LIGHTS CAME ON. VEHICLE QUIT RUNNING IN TRAFFIC. COASTED OFF ROADWAY. INSPECTED ENGINE AND SPACER BETWEEN ENGINE BLOCK AND OIL PAN WAS CRACKED. ENGINE SEIZED AND INTERNAL PARTS CRACKED BLOCK. ENGINE HAD NEW PISTON RINGS AND VALVE SEALS INSTALLED AT 68000 MILES BY DEALER FOR OIL CONSUMPTION ISSUES. OIL CONSUMPTION ISSUE WAS NEVER RESOLVED. *TR

THE ENGINE TURNED TO OFF WHILE I WAS DRIVING AND DEPOWERED POWER STEERING AND BRAKES. AT THAT POINT I RESTARTED THE CAR AND WAS ABLE TO DRIVE. TOOK THE CAR IMMEDIATELY TO VW DEALER, KEPT THE CAR FOR 24 HOURS, AND THEY COULD NOT REPLICATE THE INCIDENT SO NOTHING WAS DONE BY THEM. THIS HAPPENED AGAIN AT 93000 MILES ON AUGUST 8, 2014. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,300.

OUR 2009 VW ROUTAN COMPLETELY SHUTS DOWN WHILE DRIVING 3 TIMES NOW. NOT ONLY DOES IT SHUT DOWN, BUT THE STEERING AND BRAKES LOCK AS WELL. ON THE LAST OCCURRENCE, MY WIFE (WITH OUR CHILDREN IN THE CAR) CAME VERY CLOSE TO HITTING A PARKED CAR IN THE STREET. WE HAVE TAKEN IT TO 2 VW DEALERS SO FAR IN CHARLOTTE, NC AND THEY STATE: "WE CANNOT DUPLICATE THE ISSUE." UNFORTUNATELY, THAT IS NOT THE RIGHT ANSWER WHEN YOU HAVE SOMETHING AS DANGEROUS AS THIS HAPPENING TO OUR FAMILY CAR. WE HAVE CALLED VW CORPORATE TO HELP 2ND DEALERSHIP WITH A RESOLUTION, BUT NOTHING HAS BEEN FIXED AT THIS TIME. WE ARE NOT SURE WHAT DO AT THIS POINT, AND SEEMS LIKE BOTH VW AND VW DEALERSHIPS ARE AWARE OF ISSUE, BUT NO ONE WANTS TO TOUCH IT! PLEASE HELP! *TR

MY 2009 ROUTAN 3.8L WILL INTERMIT NOT START / I GET CHECK ENGINE LIGHT AND ELECTRICAL LIGHTENING BOLT. ABOUT 3 YEARS AGO IT STARTED AND I WAS TOLD IT WAS MY BATTERY. REPLACED MY BATTERY IT WAS GOOD FOR ABOUT 1YR THEN IT STARTED AGAIN HAD THE BATTERY REPLACED AGAIN THEN ABOUT 1YR LATER IT STARTED AGAIN BUT MY BATTERY IS TESTED GOOD. I WENT THROUGH 2 BATTERIES IN ABOUT 3 YRS. I EVEN HAD MY STARTER CHECKED AND IT TESTED GOOD. MY FRIEND WHO IS A MECHANIC SAID WHY IS THE STARTER NEXT TO THE EXHAUST MANIFOLD IT IS GETTING HOT. WHEN I HAVE ISSUE IN THE LAST YEAR IT TAKE ABOUT 30MIN OR LONGER BEFORE IT STARTS THEN I MIGHT NOT HAVE ANY ISSUES FOR ABOUT 1 OR 2 WEEKS AND SOMETIME I MIGHT HAVE THE ISSUES 2 TIMES IN ONE DAY. I HAVE CHECKED ONLINE AND I AM SEEING MANY PEOPLE ARE COMPLAINING ABOUT THE 2009 VW ROUTAN INTERMIT NOT STARTING. I HAVE CALL VW AND MY VAN IS NOT ON THE LIST FOR THE IGNITION SWITCH RECALL. TODAY 8/5/2014 MY ROUTAN I WILL NOT START AT ALL I AM GOING TO HAVE THE BATTERY CHECKED. *TR

I HAVE BEEN EXPERIENCING THE ENGINE DYING SUDDENLY WHILE I AM DRIVING. THERE IS NO WARNING OR ENGINE LIGHTS. EVERYTHING TURNS OFF INCLUDING THE POWER STEERING. THIS IS TERRIFYING. I TOOK MY VEHICLE TO THE DEALER, I HAVE AN EXTENDED WARRANTY. AFTER KEEPING IT TWO DAYS, THEY CLAIM THAT NOTHING IS WRONG WITH THE CAR. I TRIED TO EXPLAIN THE DANGER INVOLVED IN MY CAR SUDDENLY LOSING POWER BUT THE DEALER STATES THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

AT LEAST TWICE PER MONTH WHEN I DRIVE MY VAN, THE STEERING WILL SUDDENLY GO OUT, THEN THE BRAKES WILL STOP WORKING, THEN IT WILL JUST SHUT OFF. SO FAR IT HAS ONLY HAPPENED WHEN I WAS DRIVING AT PRETTY LOW RATES OF SPEED. I'VE CALLED THE VW DEALERSHIP SEVERAL TIMES AND EACH TIME THEY SAY THAT THEY HAVEN'T HEARD OF ANYTHING LIKE THIS BEFORE AND WANT TO CHARGE ME A FORTUNE JUST TO LOOK AT IT. WITH THE NEWEST RECALL, I CANNOT UNDERSTAND WHY MY VEHICLE IS NOT INCLUDED AND THE DEALERSHIP STILL CLAIMS THAT THEY HAVE NO CLUE WHAT I'M TAKING ABOUT WHEN ALL THESE VEHICLE WERE MADE BU THE SAME MANUFACTURER. THIS HAS HAPPENED SO MANY TIMES, I CAN FEEL IT IN THE STEERING RIGHT BEFORE IT HAPPENS. AS SOON AS MY STEERING STARTS TO GET TIGHT, I HAVE TO HIT THE BRAKES RIGHT AWAY BEFORE THEY GO OUT, AND TURN THE CAR OFF. USUALLY WHEN I RESTART THE CAR, IT'S FINE. THIS IS GETTING RIDICULOUS AND I SHOULD HAVE TO GO THROUGH THIS WITH A VEHICLE WHEN THERE IS A PROPER FIX. I HAVE 4 CHILDREN AND ANOTHER ON THE WAY AND THIS IS NOT SAFE. *TR