Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
820–25K
1325–50K
750–75K
275–100K
5100–150K
0150K+
109 reports with mileage · 6 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
115 reports
85,000 miles · Aug 2, 2014
Exterior Lighting
VW R32 HID HEADLIGHT SYSTEM BURNS OUT BULBS AND SMELLS LIKE BURNT WIRES. THE BULB IGNITER WIRES INSIDE THE LIGHT HOUSING HAVE THE INSULATION FALLING OFF LEAVING THE WIRES EXPOSED AND TOUCHING EACH OTHER. I ATTEMPTED TO INSULATE BARE WIRES, BUT THEY STILL KEEP DETERIORATING FARTHER DOWN THE WIRE. THERE ARE 3 WIRES THAT RUN TO …
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VW R32 HID HEADLIGHT SYSTEM BURNS OUT BULBS AND SMELLS LIKE BURNT WIRES. THE BULB IGNITER WIRES INSIDE THE LIGHT HOUSING HAVE THE INSULATION FALLING OFF LEAVING THE WIRES EXPOSED AND TOUCHING EACH OTHER. I ATTEMPTED TO INSULATE BARE WIRES, BUT THEY STILL KEEP DETERIORATING FARTHER DOWN THE WIRE. THERE ARE 3 WIRES THAT RUN TO THE BULB IGNITER SOCKET THAT CONNECTS TO THE BULB. I FEEL THIS INSULATION HAS A MANUFACTURE DEFECT. OTHER ELECTRICAL WIRES IN THE HOUSING ARE STILL FINE. *TR
NHTSA ODI #10618307
63,740 miles · Feb 16, 2014
Electrical SystemExterior Lighting
BOTH HEADLIGHTS FAILED. HEADLIGHT WIRING IS DETERIORATED. WIRE INSULATION IS BRITTLE, CRACKED AND SEPARATED, LEAVING THE WIRING EXPOSED CAUSING ELECTRICAL SHORTAGES, BULB AND BALLAST FAILURE. LOCAL VOLKSWAGEN DEALER PERFORMED DIAGNOSES DURING THE 60000 MILE MAINTENANCE UPON MY REQUEST. "FOUND INTERNAL HEADLIGHT WIRE HARNES…
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BOTH HEADLIGHTS FAILED. HEADLIGHT WIRING IS DETERIORATED. WIRE INSULATION IS BRITTLE, CRACKED AND SEPARATED, LEAVING THE WIRING EXPOSED CAUSING ELECTRICAL SHORTAGES, BULB AND BALLAST FAILURE. LOCAL VOLKSWAGEN DEALER PERFORMED DIAGNOSES DURING THE 60000 MILE MAINTENANCE UPON MY REQUEST. "FOUND INTERNAL HEADLIGHT WIRE HARNESSES IN BOTH HEADLIGHTS COMING APART (DETERIORATED), ESTIMATE TO REPLACE BOTH HEADLIGHTS ASSEMBLIES AND REPROGRAM LIGHTING SYSTEM $1,517.00. MAY ALSO NEED BULBS ($168.00 EACH PLUS TAX) AND ALSO MAY NEED IGNITERS ($272.08 EACH PLUS TAX) TECH CAN NOT MAKE THE DETERMINATION UNTIL HEADLIGHT ASSEMBLIES ARE REPLACED." *TR
NHTSA ODI #10564602
80,000 miles · Aug 22, 2013
Power Train
DSG TRANSMISSION LAGS IN APPLYING THE CLUTCH AND WILL SOMETIMES APPLY THE CLUTCH EXTREMELY HARSH AFTER A SECOND OF LAGGING. IF THE CAR IS ON A HILL IT WILL FALL BACK A FEW FEET BEFORE THE TRANSMISSION ENGAGES IN AN EXTREMELY HARSH MANNER. IF I'M AT A STOP AND ACCELERATE IS WILL NOT DO SO FOR APPROXIMATELY 1 SECOND AND THEN JERK …
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DSG TRANSMISSION LAGS IN APPLYING THE CLUTCH AND WILL SOMETIMES APPLY THE CLUTCH EXTREMELY HARSH AFTER A SECOND OF LAGGING. IF THE CAR IS ON A HILL IT WILL FALL BACK A FEW FEET BEFORE THE TRANSMISSION ENGAGES IN AN EXTREMELY HARSH MANNER. IF I'M AT A STOP AND ACCELERATE IS WILL NOT DO SO FOR APPROXIMATELY 1 SECOND AND THEN JERK FORWARD ABRUPTLY. *TR
NHTSA ODI #10536667
44,521 miles · Jul 26, 2013
Power Train
SHIFTS VERY HARD AT SLOW SPEEDS. GOING INTO REVERSE SOMETIMES HESTATES FOR A COUPLE SECONDS. SARTING FROM A STOP WILL NOT GO FOR A SECOND OR 2. *TR
NHTSA ODI #10532022
54,000 miles · Apr 25, 2013
Power Train
EXTREME HARSH SHIFTING UP FROM FIRST TO SECOND DURING ACCELERATION. ALSO EXPERIENCE HARSH SHIFTING FROM SECOND TO FIRST AND THEN INTO REVERSE. MOST COMMON OCCURRENCE IS DURING SLOW SPEEDS IN PARKING LOTS AND COMING TO AND FROM COMPLETE STOPS. THE ISSUES FEELS TO BE COMING DIRECTLY FROM SHIFTING AND CLUTCH ENGAGEMENT. *TR
NHTSA ODI #10509546
43,600 miles · Feb 6, 2013
Engine
SUDDENLY STARTED HEARING LOUD NOISE FROM THE ENGINE THEN IT STOPPED. THERE WERE NO WARNING LIGHTS. I PULLED OVER AND SAW THAT THE SERPENTINE BELT HAD SHATTERED. HAD THE CAR TOWED TO THE DEALER AND THEY TELL ME THE TENSIONER BEARING FAILED AND THAT CAUSED THE SERPENTINE BELT TO FAIL. THEY ARE QUOTING $760 TO REPAIR (PARTS AND…
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SUDDENLY STARTED HEARING LOUD NOISE FROM THE ENGINE THEN IT STOPPED. THERE WERE NO WARNING LIGHTS. I PULLED OVER AND SAW THAT THE SERPENTINE BELT HAD SHATTERED. HAD THE CAR TOWED TO THE DEALER AND THEY TELL ME THE TENSIONER BEARING FAILED AND THAT CAUSED THE SERPENTINE BELT TO FAIL. THEY ARE QUOTING $760 TO REPAIR (PARTS AND LABOR). 1000 MILES PRIOR I DID THE 40K SERVICE WHICH INCLUDED TENSIONER AND BELT ADJUSTMENT. *TR
NHTSA ODI #10496650
60,129 miles · Dec 27, 2012
Power Train
2008 VOLKSWAGEN R 32 IS HAVING ISSUES WITH DSG TRANSMISSION OPERATION VEHICLE IS EXTREMELY ROUGH SHIFTING INTO FIRST FROM NEUTRAL AND ENGAGING INTO REVERSE FROM A STOP. VEHICLE ALSO SHIFT EXTREMELY ROUGH IN SPORT MODE. THE CAR JERKS INTO AND OUT OF EACH GEAR AT ANY SPEED. BEEN TO VW 3 TIMES AND COMPLAINED! THEY SAID THAT'S NORMA…
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2008 VOLKSWAGEN R 32 IS HAVING ISSUES WITH DSG TRANSMISSION OPERATION VEHICLE IS EXTREMELY ROUGH SHIFTING INTO FIRST FROM NEUTRAL AND ENGAGING INTO REVERSE FROM A STOP. VEHICLE ALSO SHIFT EXTREMELY ROUGH IN SPORT MODE. THE CAR JERKS INTO AND OUT OF EACH GEAR AT ANY SPEED. BEEN TO VW 3 TIMES AND COMPLAINED! THEY SAID THAT'S NORMAL. I LOOK IT UP AND WENT BACK AND TOLD THE SERVICE REP. WHY DIDN'T HE KNOW OUR TOLD ME ABOUT THE RECALL. HE SAID THAT HE DIDN'T KNOW! HE HAS BEEN A SERVICE REP FOR OVER 10 YEARS?? FINALLY THE SAID THAT THE GOING TO FIX THE PROBLEM! NOT A NEW TRANSMISSION. BUT ITS RECOMMENDED... *TR
NHTSA ODI #10490249
32,000 miles · Apr 2, 2012
Power Train
THE CAR HAS VERY ROUGH SLOW SPEED LURCHING AND JERKING WHEN MOVING IN REVERSE AND ALSO IN SLOW FORWARD. ITS WORSE ON COLD START MOVING. *TR
NHTSA ODI #10453788
29 miles · Feb 7, 2011
Power Train
HESITATING AND JERKING FROM TRANSMISSION WHEN IN REVERSE OR DRIVE WHEN ACCELERATING FROM A STOP. *LN
NHTSA ODI #10381061
63,000 miles · Dec 16, 2010
Power Train
MY CAR BEGIN MAKING A LOW WHISTLE NOISE A WEEK AGO WHENEVER I ACCELERATED FROM STAND STILL AND A WEEK LATER IT BEGIN SKIPPING GEARS AND THEN THE CAR BECAME INOPERABLE. *TR
VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2008 R32 (5TH GENERATION) VEHICLES. WHEN CERTAIN DRIVING CONDITIONS ARE ACCOMPANIED BY HIGH AMBIENT TEMPERATURES, THE FUEL TANK VENTILATION VALVE MAY NOT REMAIN FULLY CLOSED. IF THIS HAPPENS, LIQUID FUEL MAY ENTER THE FUEL TANK VENTING SYSTEM AND MIGRATE INTO THE EVAPORATIVE SYSTEM, SATURATING THE CARBON CANISTER. SHOULD THIS OCCUR WHILE DRIVING, THE VEHICLE MAY EXPERIENCE PERFORMANCE ISSUES (I.E., VEHICLE JERKING) AND THE MALFUNCTION INDICATOR LAMP (MIL) IN THE INSTRUMENT CLUSTER COULD ILLUMINATE. FUEL COULD LEAK FROM THE EVAPORATIVE SYSTEM LEAK DETECTION PUMP FILTER.
Consequence & remedy
Consequence: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK VENTILATION VALVE WITH AN IMPROVED VALVE FREE OF CHARGE. THE RECALL BEGAN ON JUNE 2, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL
2008 Volkswagen R32 Problems, Complaints & Recalls | Skip That Year
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