2017 Volkswagen Passat

Initially heard clicking sound while turning the vehicle followed by airbag warning light. Then noticed driver assistant system not available warning, loss of horn, cruise control, automatic braking, and lane departure warning. Service center has inspected and informed me that the clock spring has failed(common problem with VW).

ABS Wheel Speed Sensors have failed on 3 different wheels in the 28.200 miles the car has been operated since new. The left front at 19,241 mile. The left rear at 23,195 miles. Finally the right rear at 28, 200 miles. The cost at the dealer for replacement of an ABS wheel speed sensor is around $350. I have had to pay for 2. The first was under warranty. When a speed sensor fails the ABS warning light activates, the Air Bag warning light activates, the Electronic Stability Control (ESC) warning light activates and the steering is lacking in stability, the steering warning light activates, and finally the low tire pressure warning light activates. Upon replacement of the failed ABS wheel speed sensors it was noted that the new sensors had an updated part number to a -B from a -A. I believe an unsafe condition exists with all of these systems inoperative after an ABS wheel speed sensor failure and that VW should supply an updated, reliable sensor to all VW Passat owners.

I drive 90 miles total daily, to and from work (45 mi each way). I currently have 87,050 miles on my vehicle. Shortly after my 36,000 mile warranty expired, I started experience issues with my infotainment system. Searching online I discovered many other owners with identical problems. The radio would freeze, where I could not change the preset tuning stations. I would have to hold the power button, (while driving on highway) for the infotainment system to reset. As time went on, I started experiencing "dead spots" on the touch screen. No matter what I do, areas where the "dead spots" are, is unusable. You cannot activate the function you need, where the "dead spots" are at. I contacted my local dealership, but they were no help. This has to be a known problem, and VW should repair or replace the infotainment system at their cost.

Turned right after a traffic light while driving. Heard clicking noise from steering column and noticed that the airbag warning light came on. Further investigated and realized that the horn, front crash avoidance, vehicle voice control, cruise control, and all controls on the steering column were not working. No horn. No front crash avoidance. No airbag. After a short period of online research, I recognize that this is neither an isolated issue nor the first time VW has had this problem. Prior safety recalls have required repair of broken clock springs that render multiple pieces of safety equipment useless. This is a manufacturing error or part malfunction that should be repaired by VW at their expense.

I have had to have my vehicle serviced over 5 times within the last three months. There is a recurring sensor temps, Air bad error, radio not working properly, and front assist sensor light error. Everything I have had to take my vehicle to a service dealer, my wheel bearing need to be changed, my tire sensor needs to be changed, and my steering wheel is shaking. This is an urgent matter that needs to be taken care of

I notice that the “turbo” cuts in and out when it wants to . That’s known as a. Turbo lag. As for my brakes , my rotors have grooves on them and when braking it shakes my steering wheel, scared that I’ll lose control of wheel so I have to pump my breaks to avoid costs of accident. And my air bag light is on , on the dash so my guess would be that the airbags don’t work .

On starting the vehicle for the first time of the day, console display indicated Lane Assist was disabled. It was necessary to access the menu system and re-enable Lane Assist. Lane Assist was enabled when the vehicle was parked the previous day. Lane Assist has many times somehow become disabled and cleared on the menu system while the car was parked overnight. The problem and others have been reported to Volkswagen several times. After lengthy service visits since 2019, Volkswagen have been unable to correct or explain the faults. Volkswagen insist no error codes have been recorded in the system. All thing considered, the ongoing absence of error codes may be yet another fault.

While driving at approximately 10 MPH, the message "Lane Assist Currently Not Available" was displayed and Lane Assist deselected in the system menu. Later, while parked, I re-enabled Lane Assist using the menu system. This problem, along with others, has been ongoing since 2019. Since 2019, Volkswagen have been unable or unwilling to correct any of the problems experienced with the vehicle.

While stopped at an intersection with no moving traffic, the Park Assist enabled itself warning extreme proximity to something on the left side of the vehicle. As with other faults, the Park Assist faults have occurred numerous times since 2019. The Lane Assist system unexpectedly disabled itself while driving less than five MPH on a slightly inclined driveway.

The emergency breaking incident first occurred on 8 December 2019 as I was entering the parking lot for my apartment complex. There were no obstacles. The second occurrence was reported to the NHTSA on 5 May 2021. The tracking number for the issue is 11415338. The vehicle has exhibited multiple faults with its electronics, including emergency breaking enabling for no apparent reason, lane assist randomly disabling itself (including driving and overnight while parked), parking sensors alerting extreme proximity when nothing it near the vehicle, Infotainment system (failed to move from VW display, locked up, failed to display rear camera with vehicle in reverse and other failures), the rear camera has failed to display and displayed a image "rolling" vertically, wing mirrors have failed to extend or extend after considerable delay, and other issues. All of these issues have been reported to Volkswagen and service has reported no problems. Additional information, photos, and video are available.