2017 Volkswagen Passat

BOTH SIDE MIRRORS ARE AUTOMATIC. THE SIDE MIRRORS ARE SUPPOSED TO FOLD IN WHEN TURNING THE CAR OFF, AND FOLD OUT WHEN THE CAR IS ON. ONE OR BOTH OF THE MIRROS EITHER FAIL TO FOLD OUT WHEN THE CAR IS STARTED, OR FOLD IN UNEXPECTANTLY WHILE DRIVING. THIS CREATES A HIGHLY DANGEROUS LIFE AND SAFETY HAZARD WHEN IT HAPPENS. THE CAR HAS BEEN TO THE DEALERSHIP'S SHOP WHILE THE EVENT OCCURS, AND THE ISSUE DOES NOT RECORD AN ERROR CODE IN THE CAR'S SYSTEM. DUE TO THE LACK OF AN ERROR CODE, THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THIS IS UNACCEPTABLE! I AM DRIVING A VEHICLE THAT IS DANGEROUS AND HAZARDOUS TO DRIVE AND VW IS IGNORING THE ISSUE BECAUSE IT IS NOT ISSUING AN ERROR CODE WHEN IT OCCURS. I HAVE PICTURES OF THIS OCCURRING ON MY CAR, I HAVE TAKEN THE CAR TO THE DEALERSHIP WHEN IT IS OCCURRING. AND YET, THERE HAS BEEN NO SATISFACTORY SOLUTION AND FIX OF THIS VERY DANGEROUS FLAW BECAUSE THERE IS NO ERROR CODE. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES. THE LAST TIME THIS HAPPENED IS THE DATE I INSERTED INTO THIS FORM.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, (978) 965-8259), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

AC TAKES 5-20 MINUTES TO BLOW COLD AIR. MULTIPLE COMPLAINTS TO DEALER AND SERVICE DO NOT RESULT IN ANY ATTEMPT TO FIX PROBLEM BECAUSE BY THE TIME WE ARRIVE AT THE DEALER, THE PROBLEM HAS CORRECTED ITSELF. THIS OCCURS FIRST THING IN THE DAY. AFTER IT STARTS BLOWING COLD AIR, IT WORKS FINE THE REST OF THE DAY. THIS IS THE 3RD VW PASSAT WE'VE DRIVEN THAT HAS THIS PROBLEM. VW WILL NOT ACKNOWLEDGE PROBLEM.

SINCE I HAVE THIS CAR HAVING PROBLEMS VIBRATIONS I TOOK THE CAR ON VW DEALER FEW TIMES I EXPLAIN TO THEM MY CAR IS VIBRATING WHEN I APPLY THE BRAKES ALSO WHEN I CRUISE OVER 55MPH. THEY TOLD ME ALWAYS CAR IS PERFORMING TO MANUFACTURE SPECIFICATIONS SO NOW I HAVE 6500 MILES ON MY CAR I TOOK MY CAR TO DIFFERENT DEALERSHIP THEY FOUND OUT MY TIRES AR CUPPING. AND MY ROOTS ARE OUT OF ROUND AND ALIGNMENT WAS CORRECT TIRE BALANCING THEY DID FEW TIME TIRE ROATATION SO NOW I HAVE 6500 MILES ON THE CAR LESS THEN 1 YEAR OLD CAR. AND VW OF USA WE CANNOT COVER UNDER WARRANTY I REPLACE THE TIRES ON MY OWN AND THE CAR STILL VIBRATES IDK WHAT TO DO ANY FURTHER VERY DISAPPOINTED ALSO HAVING ISSUES WITH FRONT ASSIST WITH ADAPTIVE CRUISE CONTROL AND LANE ASSIST NO RESPONSE

ON FRIDAY THE 13 OF JULY 8 DAYS AFTER HAVING AN OIL CHANGE I STARTED MY CAR AND IT WAS MISS FIRING AND MY HUSBAND OPENED THE HOOD AND GAS AND COOLANT WAS SPRAYING ALL OVER. HE DISCONNECTED THE BATTERY..HAD IT TOWED TO DEALER AND THEY SAID IT WAS RODENT AND I WONDER IF THIS IS A COMMON PROBLEM BECAUSE OUR OTHER VEHICLES HAVEN'T BEEN ATTACKED IN 18 YEARS OF LIVING HERE

I WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND PUSHED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN HEAVY TRAFFIC ON A TWO-WAY ROAD WHEN HIT. THE DRIVER AIRBAG DIDN'T DEPLOY AND THE COLLISION INSPECTOR TOLD ME THAT MY SEAT BELT DIDN'T EITHER! I AM LUCKY I WASN'T HURT WORSE. THE CAR I WAS DRIVING WAS NOT A SAFE CAR, BUT WAS SOLD TO ME AS A CERTIFIED PREOWNED CAR.

I OWN A 2017 VOLKSWAGEN PASSAT SEL PREMIUM. ONE OF MY PRIMARY CONCERNS IS THAT THE AUTONOMOUS EMERGENCY BRAKING SYSTEM DOES NOT FUNCTION ACCORDING TO PAGE 271 OF THE OWNER'S MANUAL, OR AS PROMOTED BY THEIR DEALERS, AND IN TV COMMERCIALS. I TOOK MY PASSAT TO TWO DEALERS, BOTH SUPPOSEDLY CHECKED IT AND SAID IT TESTED 100% A WEEK LATER, THE CAR DID NOT SLOW AT ALL WHEN I WAS CLOSE TO A VEHICLE IN FRONT OF ME GOING 65 MILES AND HOUR AND IT SLAMMED ON ITS BRAKES. IF I HAD NOT BEEN PAYING ATTENTION, A SERIOUS ACCIDENT WOULD HAVE OCCURRED. I WROTE A LETTER REGARDING MY CONCERNS TO MR. HINRICH WOEBCKEN, CEO OF VW OF AMERICA. THE RESPONSE FROM VW WAS THAT MY SYSTEM WORKS FINE ACCORDING TO THEIR DEALERS, AND THEY WILL DO NOTHING FURTHER FOR ME! AFTER THAT, I DID SOME RESEARCH AND DISCOVERED THE RESULTS OF FRONT COLLISION PREVENTION TESTING THAT WAS DONE BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY. THEIR TESTS ON 2017 CARS INCLUDED THOSE OF OVER 20 MANUFACTURERS. THERE ARE 3 DIFFERENT PARTS TO THE TEST: FORWARD COLLISION WARNING (ON THE PASSAT THIS IS A TWO CAR SYMBOL IN THE INSTRUMENT CLUSTER) LOW SPEED AUTO BRAKE (THIS IS FOR SPEED UNDER 12 MPH) HIGH-SPEED AUTO BRAKE (THIS IS FOR SPEEDS OVER 25 MPH) THE RESULTS OF THESE TESTS SHOWS THAT ALL COMPARABLE MANUFACTURER'S SEDANS EITHER SCORED 2 OR 3 POINTS ON THE HIGH-SPEED AUTO BRAKE TEST. HOWEVER THE VW PASSAT SCORED "0" POINTS, AND WAS UNABLE BRAKE THE CAR OR REDUCE THE CAR SPEED AT ALL! THE 2017 VW TOUAREG ALSO FAILED THE HIGH- SPEED AUTO BRAKE PORTION OF THE TEST. I FEEL THAT VW NEEDS TO INFORM OWNERS, AND STOP ADVERTISING THAT THEIR CARS HAVE A FUNCTIONING HIGH-SPEED AUTO BRAKING, AS THEY DO NOT! THEY SHOULD QUICKLY COME UP WITH A FIX, AND RECALL ALL 2016 TO 2018 PASSATS, AND OTHER MODELS THAT HAVE THIS FAULTY SYSTEM! DRIVERS HAVE A FALSE SENSE OF SECURITY FOR A SYSTEM THAT DOES NOT WORK!