WHILE MY WIFE WAS DRIVING TO WORK AND GETTING READY TO GET ON THE INTERSTATE, A CAUTION LIGHT AND ALERT TONE SUDDENLY CAME ON. DISPLAY READ "FRONT ASSIST: NO SENSOR VIEW." NOTHING ELSE HAPPENED AND THE ALERT TURNED OFF AFTER A FEW MILES. THIS IS THE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKES IF IT SENSES A POSSIBLE COLLISIO…
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WHILE MY WIFE WAS DRIVING TO WORK AND GETTING READY TO GET ON THE INTERSTATE, A CAUTION LIGHT AND ALERT TONE SUDDENLY CAME ON. DISPLAY READ "FRONT ASSIST: NO SENSOR VIEW." NOTHING ELSE HAPPENED AND THE ALERT TURNED OFF AFTER A FEW MILES. THIS IS THE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKES IF IT SENSES A POSSIBLE COLLISION. IF THIS SYSTEM WAS TO FAIL, THE BRAKES COULD AUTOMATICALLY APPLY WHILE TRAVELING AT HIGHWAY SPEEDS WITH POSSIBLE DISASTROUS RESULTS. MANY VW OWNERS HAVE COMPLAINED AND HAD THE SAME ISSUE. THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST VW (DACK, ET AL., V. VOLKSWAGEN GROUP OF AMERICA, INC., ET AL.) FOR THIS ISSUE AND VOLKSWAGEN'S FAILURE TO ADMIT THERE IS AN ISSUE OR ADDRESS IT.
NHTSA ODI #11383621
100,000 miles · Dec 6, 2020
Air BagsElectrical SystemSteering
WHEN TURNING THE WHEEL WHILE DRIVING, I HEARD A CLICKING SOUND FROM THE STEERING WHEEL. THEN THE AIRBAG LIGHT TURNED ON. NOW MY HORN DOES NOT WORK OR ANY OF THE CONTROLS ON THE STEERING WHEEL. I KNOW THIS IS THE CLOCK SPRING MALFUNCTION, WITH THE TAKATA AIRBAG MALFUNCTION THAT HAPPENED WITH THE 2015 PASSATS.
NHTSA ODI #11378090
Mileage unknown · Aug 12, 2020
Air BagsElectrical SystemSteering
AIRBAG LIGHT ON FOR DRIVER SIDE AIRBAG, HORN WILL NOT WORK, CRINKLE SOUND WHEN TURNING STEERING WHEEL. NO POWER TO STEERING WHEEL CONTROLS
NHTSA ODI #11348868
12,155 miles · Nov 14, 2019
Electrical System
WHILE DRIVING, I TURNED ON MY SEAT HEATER. IT NEVER CAME ON UPON EXITING THE VEHICLE I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT. IT WAS HOT. THE SEAT HEATERS ARE CROSSED.
NHTSA ODI #11280020
20,129 miles · Nov 2, 2018
Electrical SystemUnknown Or Other
ACCESS START MODULE FAILED. CAR REFUSED TO DETECT KEY FOB AND DASHBOARD WAS OFF WHEN ENTERING VEHICLE. COULD NOT PRESS ON BRAKE TO PUSH START IGNITION. CAR BATTERY WAS AT FULL 12-12 VDC. CHECKED FUSES AND NOTHING WAS BLOWN. HAD VEHICLE TOWED TO DEALER TO CHECK UP. TECHNICIAN WAS ABLE TO RESET ACCESS START MODULE BY DISCO…
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ACCESS START MODULE FAILED. CAR REFUSED TO DETECT KEY FOB AND DASHBOARD WAS OFF WHEN ENTERING VEHICLE. COULD NOT PRESS ON BRAKE TO PUSH START IGNITION. CAR BATTERY WAS AT FULL 12-12 VDC. CHECKED FUSES AND NOTHING WAS BLOWN. HAD VEHICLE TOWED TO DEALER TO CHECK UP. TECHNICIAN WAS ABLE TO RESET ACCESS START MODULE BY DISCONNECTING BATTERY FOR 15 MINUTES. DEALER REPLACED FUEL RELAY FUSE AND ACCESS START MODULE. VEHICLE WAS DOWN FOR 4 DAYS. NEW MODULE HAD TO BE RE-PROGRAMMED FOR AT LEAST A DAY AND NEEDED ALL KEY FOBS TO BE RE-PROGRAMMED.
NHTSA ODI #11144847
32,000 miles · Aug 29, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, (978) 965-8259), BUT THE CAUSE OF THE FAILURE WAS N…
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TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, (978) 965-8259), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #11123178
Mileage unknown · Aug 2, 2018
Back Over PreventionElectrical System
2017 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUE WITH REARVIEW BACKUP CAMERA. *LD THE CONSUMER STATED THE VEHICLE WAS DAMAGED WHILE IT WAS IN POSSESSION OF THE DEALER. THE CONSUMER STATED IT HAS BEEN OVER A YEAR AND THERE WASNO SOLUTION FOR THE CAMERA FAILURE. THE MANUFACTURER WAS NOTIFIED.*JS
NHTSA ODI #11114830
90,000 miles · Aug 3, 2017
Back Over PreventionElectrical System
TL* THE CONTACT LEASES A 2017 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE REAR BACKUP CAMERA FAILED TO DISPLAY ON THE MONITOR. THE REARVIEW CAMERA SYSTEM WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL (LOCATED ON 10455 NW 12TH ST, MIAMI, FL 33172) WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENC…
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TL* THE CONTACT LEASES A 2017 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE REAR BACKUP CAMERA FAILED TO DISPLAY ON THE MONITOR. THE REARVIEW CAMERA SYSTEM WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL (LOCATED ON 10455 NW 12TH ST, MIAMI, FL 33172) WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE. THE BACKUP CAMERA WAS REPLACED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED AND AN UPDATE WOULD BE PROVIDED ON OCTOBER 4, 2017. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/22/17*LJ *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Consequence & remedy
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Consequence & remedy
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Consequence & remedy
Consequence: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Passat vehicles. Brake fluid may leak slowly from the some of the brake line connections, resulting in a low brake fluid level.
Consequence & remedy
Consequence: A low brake fluid level may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected brake lines, free of charge. The recall is expected to begin in March 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47N3.
Additional source detail variants (2)
Service Brakes, Hydraulic:fluid
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Passat vehicles. Brake fluid may leak slowly from the some of the brake line connections, resulting in a low brake fluid level.
Consequence: A low brake fluid level may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected brake lines, free of charge. The recall is expected to begin in March 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47N3.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Passat vehicles. Brake fluid may leak slowly from the some of the brake line connections, resulting in a low brake fluid level.
Consequence: A low brake fluid level may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected brake lines, free of charge. The recall is expected to begin in March 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47N3.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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