2009 Volkswagen Passat

3 DIFFERENT OCCASIONS MY CAR WOULD LOOSE POWER AND SHUT DOWN ON THE HIGHWAY. I HAD IT TOWED AND ALL THREE TIMES THEY STATED IT WAS DIFFERENT THINGS AND THAT THEY HAD TO TAKE STEPS IN REPLACING GOOD PARTS TO FIND THE BAD ONES. JUST TO FIND OUT THAT IT WAS THE FUEL PUMP CONTROL MODULE THAT THEY THOUGHT IT WAS THE WHOLE TIME. NOW THERE IS A RECALL ON IT. WHICH I HAVE SUMMITTED THE PAPER WORK AND THEY CONVENIENTLY CANNOT FIND. THIS PAST WEEKEND MY CAR WOULDN'T TURN OVER AT ALL WHEN I TRIED TO START IT IN A PARKING LOT SO I HAD IT TOWED FOR THE 4TH TIME IN 2.5YEARS. THEY ARE CLAIMING THAT THE ENGINE MOTOR IS BAD AND IT WOULD COST $7500.00 TO REPLACE. THE TECHNICIAN CANNOT FIND ANY OIL LEAKS ND CLAIM THERE WAS ONLY ABOUT A HALF OF COURT OF OIL IN THE MOTOR. I HAD THE OIL CHANGED LESS THAN 2 MONTHS PRIOR AND BOTH VOLKSWAGEN AND MY MECHANIC SAID THAT THERE IS NO WAY IT COULD OF RUN FOR THAT LONG ON HALF A COURT OF OIL AND SHOULD HOLD 5.6 QUARTS. WHICH LEADS TO THE MOTOR EATING SO TO SPEAK THE OIL. ( A BAD ENGINE) ALTHOUGH I SPENT OVER $20'000.00 ON THIS VEHICLE AND HAVE HAD ALL THESE ISSUES VOLKSWAGEN IS TELLING ME THAT THEY WILL NOT HELP AT ALL WITH REPAIRING THE ENGINE. THAT I WILL HAVE TO EAT THE $9000.00 STILL OWED ON THE VEHICLE. WORDS CANNOT DESCRIBE HOW DISAPPOINTED I AM WITH THE CUSTOMER SERVICE BY VOLKSWAGEN.

BEGAN TO DRIVE VEHICLE YESTERDAY TO FUEL UP. "OIL CONSUMPTION: STOP ENGINE" WARNING MESSAGE CAME ON. WENT OFF AFTER A FEW SECONDS AND THEN CAME BACK ON AND WOULDN'T GO OFF. DROVE 6 BLOCKS BACK HOME. DID NOT FEEL IT WAS SAFE TO DRIVE CAR ANY FURTHER. VW DEALER DOES NOT KNOW WHY THAT WARNING MESSAGE CAME ON. THEY DON'T KNOW WHAT TO DO OR WHAT TO FIX. THEY SAID FUEL PUMP RECALL MAY FIX THE PROBLEM. THAT RECALL IS NOW 10 MONTHS OLD WITH NO SIGN OF PARTS BEING READY.

DRIVING CAR WHEN SUDDENLY A WARNING MESSAGE IS DISPLAYED "STOP ENGINE IMMEDIATELY." THE CAR WAS IN FORWARD MOTION AS I WAS DRIVING ON A 4 LANE HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES. NOT TURNING, NOT BRAKING, NOT BACKING UP. WE DISCUSSED IT WITH A VW DEALER. THEY SAID THE CAR HAS A RECALL ON THE FUEL PUMP 10 MONTHS AGO BUT AS OF YET, NO PARTS AND NO ETA. ONLINE REPORTS SUGGEST THE ENGINE MAY OVERHEAT AND SEIZE OR CAUSE ENGINE FIRE.

REAR MAIN OIL SEAL NEEDED TO BE REPLACED. IT WAS COMPROMISED BY EXCESSIVE PRESSURE IN CRANKCASE BECAUSE PCV BREATHER WAS NOT FUNCTIONING. THERE WAS NO CHECK ENGINE CONDITION PRIOR TO THE REAR SEAL BEING COMPROMISED. REAR MAIN SEAL REPLACEMENT COSTS $1146, PARTS AND LABOR. PCV VALVE WAS ALSO REPLACED. I NOTICED AN OIL LEAK ON GARAGE FLOOR, WHICH LED ME TO BRING IT INTO SERVICE FOR A TECHNICIAN TO INSPECT. I WOULD LIKE VW TO COMPENSATE FOR SOME OF THE COSTS FOR THIS REPAIR.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. IN ADDITION, THE ENGINE WARNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MANAGED TO RESTART THE VEHICLE AND DROVE TO DARCARS VOLKSWAGEN (12511 PROSPERITY DR., SILVER SPRING, MD 20904, (301) 622-7000) WHERE IT STALLED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM: GASOLINE); HOWEVER, THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE SAME DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED, BUT THE RECALL WAS ON HOLD. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS RESULTING IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, THIS HAPPENED TODAY ON HIGHWAY AND ALMOST I WAS GOING TO HAVE A FATAL ACCIDENT. US. VW AND THE DELAR ARE NOT TAKING ANY ACTION AT THAT REGARD, THEY STATED TODAY THAT I PAY TO THE REPAIR AND THEY WILL EMBERSE ME LATER. PLEAS NOTE THAT THERE IS A RECALL ON THE FUEL PUMP CONTROL MODULE TO SOLVE THAT ISSUE. SAFETY RISK