NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
26 reportsClear category filter120,000 miles · Feb 18, 2012
Electrical SystemVisibility
ONE OF THE PASSENGER REAR WINDOWS INTO FELL INTO THE DOOR RANDOM ON DAY, HAD TO REPLACE THE WINDOW REGULATOR. EVENTUALLY WITHIN THE NEXT TWO MONTHS THE PASSENGER SIDE WINDOW AND DRIVER REAR WINDOW ALSO BECAME DEFECTIVE, FALLING INTO THE DOOR AND THEIR REGULATORS HAD TO BE REPLACE. A RECALL SHOULD BE ISSUED, CLEARLY THIS IS A DEF…
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ONE OF THE PASSENGER REAR WINDOWS INTO FELL INTO THE DOOR RANDOM ON DAY, HAD TO REPLACE THE WINDOW REGULATOR. EVENTUALLY WITHIN THE NEXT TWO MONTHS THE PASSENGER SIDE WINDOW AND DRIVER REAR WINDOW ALSO BECAME DEFECTIVE, FALLING INTO THE DOOR AND THEIR REGULATORS HAD TO BE REPLACE. A RECALL SHOULD BE ISSUED, CLEARLY THIS IS A DEFECT VW NEEDS TO TAKE CARE OF AS MANY OTHERS WITH SAME CAR ARE HAVING THIS SAME ISSUE. *TR
NHTSA ODI #10448433
171,000 miles · Jan 4, 2012
Engine And Engine CoolingVisibility
THE HEATER CORE STARTED TO LEAK AND MY WINDOWS FOGGED UP WHILE DRIVING ON FREEWAY. I ALMOST GOT INTO A CAR CRASH BECAUSE I LOST MY VISIBILITY. *TR
NHTSA ODI #10442436
Mileage unknown · Aug 17, 2010
Visibility
PASSENGER REAR WINDOW REGULATOR WENT OUT ON MINE FIRST WITH A CRUNCHING SOUND AND THEN THE GLASS JUST FELL INTO THE DOOR. I HAVE ALREADY REPLACED THE PASSENGER FRONT REGULATOR. TYPICAL CHEAP PLASTIC VW PARTS. *TR
NHTSA ODI #10349999
82,051 miles · Jul 8, 2010
Visibility
I NEEDED TO REPLACE THE REAR DRIVER SIDE WINDOW REGULATOR ON MY 2000 VW PASSAT. A WEEK AGO I THE REAR PASSENGER SIDE WINDOW REGULATOR FAILED. TODAY MY FRONT PASSENGER REGULATOR FAILED. THIS SEEMED LIKE A LITTLE MORE THAN BAD LUCK. IT TURNS OUT I'M NOT THE ONLY VW OWNER WHO HAS HAD EXTREMELY BAD LUCK WITH THEIR WINDOW REGULAT…
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I NEEDED TO REPLACE THE REAR DRIVER SIDE WINDOW REGULATOR ON MY 2000 VW PASSAT. A WEEK AGO I THE REAR PASSENGER SIDE WINDOW REGULATOR FAILED. TODAY MY FRONT PASSENGER REGULATOR FAILED. THIS SEEMED LIKE A LITTLE MORE THAN BAD LUCK. IT TURNS OUT I'M NOT THE ONLY VW OWNER WHO HAS HAD EXTREMELY BAD LUCK WITH THEIR WINDOW REGULATORS. *TR
NHTSA ODI #10341954
75,000 miles · Dec 10, 2008
Visibility
ON RAISING THE WINDOW, THE GLASS FALLS INTO THE DOOR WITHOUT WARNING. THIS HAPPENS WITH BOTH FRONT AND REAR DOORS, DRIVER AND PASSENGER SIDES. EACH TIME, THE DIAGNOSIS IS THE SAME: THE "REGULATOR" FAILED. REPAIRS COST APPROXIMATELY $400 PER WINDOW. MY WIFE AND I OWN IDENTICAL CARS AND OF THE EIGHT WINDOWS, FOUR HAVE FAILED. AFTE…
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ON RAISING THE WINDOW, THE GLASS FALLS INTO THE DOOR WITHOUT WARNING. THIS HAPPENS WITH BOTH FRONT AND REAR DOORS, DRIVER AND PASSENGER SIDES. EACH TIME, THE DIAGNOSIS IS THE SAME: THE "REGULATOR" FAILED. REPAIRS COST APPROXIMATELY $400 PER WINDOW. MY WIFE AND I OWN IDENTICAL CARS AND OF THE EIGHT WINDOWS, FOUR HAVE FAILED. AFTER ROUGHLY $1600 FOR THE FOUR WINDOWS, I'M LOSING PATIENCE. A COWORKER OWNS A SIMILAR CAR AND HAS HAD THE SAME PROBLEM. *TR
NHTSA ODI #10251410
65,600 miles · Sep 14, 2007
Visibility
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START HIS VEHICLE ON A COLD MORNING, THE DEFROST FEATURE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE HEATER CORE. THE DEALER REPLACED THE HEATER CORE. THE CURRENT MILEAGE WAS 65,700 AND FAILURE MILE…
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TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START HIS VEHICLE ON A COLD MORNING, THE DEFROST FEATURE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE HEATER CORE. THE DEALER REPLACED THE HEATER CORE. THE CURRENT MILEAGE WAS 65,700 AND FAILURE MILEAGE WAS 65,600.
NHTSA ODI #10203012
Mileage unknown · Aug 3, 2007
Electrical SystemEngine And Engine CoolingExterior Lighting
I HAVE HAD MY 2000 VW PASSAT FOR A LITTLE OVER TWO YEARS AND IT HAS BEEN A MONEY PIT! I HAVE HAD SO MANY PROBLEMS SINCE A MONTH OR SO AFTER I BOUGHT MY CAR. I BOUGHT THE CAR FROM A PRIVATE PARTY, TEST DROVE THE CAR, HAD IT CHECKED OUT BY A MECHANIC, AND I HAVE PUT THOUSANDS OF DOLLARS INTO THE CAR. I BOUGHT THE CAR JUST BEFOR…
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I HAVE HAD MY 2000 VW PASSAT FOR A LITTLE OVER TWO YEARS AND IT HAS BEEN A MONEY PIT! I HAVE HAD SO MANY PROBLEMS SINCE A MONTH OR SO AFTER I BOUGHT MY CAR. I BOUGHT THE CAR FROM A PRIVATE PARTY, TEST DROVE THE CAR, HAD IT CHECKED OUT BY A MECHANIC, AND I HAVE PUT THOUSANDS OF DOLLARS INTO THE CAR. I BOUGHT THE CAR JUST BEFORE MY SENIOR YEAR IN HIGH SCHOOL THINKING I MADE A WONDERFUL CHOICE, AND I HAD TO REPLACE A NEW RIGHT SIDE BOOT JUST AFTER A MONTH OF OWNING THE CAR. THE CHECK ENGINE LIGHT/ABS/AIRBAG KEPT COMING ON AND BEEPING AT ME, AND I HAD TO BUY A WHOLE NEW BRAIN TO THE CAR OVER $1500. I HAD TO REPLACE THE TIMING BELT WAY BEFORE THE MILE WARRANTY, OIL LEAKS WHICH RUINED SOME WIRES, NEW SHOCKS/SHOCK ABSORBERS, NOW THE WINDOW WILL GO PART WAY DOWN, BUT WILL NO LONGER GO UP... AND MY HEADLIGHTS ARE FOGGED UP WHICH I HAVE NOTICED ON ALL OTHER 2000 PASSATS...! MANY THINGS HAVE GONE WRONG WITH THIS CAR. I AM SO FRUSTRATED WITH THE CAR. I DO NOT RECOMMEND A VW TO ANYONE! I AM GOING INTO THE SECOND YEAR OF COLLEGE AND HAVE SPENT MOST OF MY SAVINGS ON THIS PIECE OF JUNK. I THINK AFTER FIXING A PART OF THE CAR THAT IT SHOULD RUN WITHOUT ANY PROBLEMS. SINCE I HAVE PUT SO MUCH MONEY INTO THIS CAR I CANNOT AFFORD TO GET A RELIABLE CAR. THERE IS SOMETHING SERIOUSLY WRONG WITH VW AND THE RECALLS! AS FAR AS I AM CONCERNED THE WHOLE CAR SHOULD BE RECALLED!!!! *TR
NHTSA ODI #10198356
110,470 miles · Jul 23, 2007
Latches/locks/linkagesVisibility
I JUST BOUGHT MY DAUGHTER A NEW "USED" VEHICLE. BECAUSE IT IS OVER 5 YEARS OLD, THE VEHICLE IS SOLD "AS IS" - NO WARRANTY. SINCE GETTING THE CAR HOME, IN THE FIRST 120 MILES I DROVE, NOT 1, BUT 2 WINDOW REGULATORS BROKE CREATING A LOAD CRASHING NOISE AND A SAFETY CONCERN. THE NOISE CAUSED ME TO BRAKE SUDDENLY SINCE I DID NOT …
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I JUST BOUGHT MY DAUGHTER A NEW "USED" VEHICLE. BECAUSE IT IS OVER 5 YEARS OLD, THE VEHICLE IS SOLD "AS IS" - NO WARRANTY. SINCE GETTING THE CAR HOME, IN THE FIRST 120 MILES I DROVE, NOT 1, BUT 2 WINDOW REGULATORS BROKE CREATING A LOAD CRASHING NOISE AND A SAFETY CONCERN. THE NOISE CAUSED ME TO BRAKE SUDDENLY SINCE I DID NOT KNOW WHERE THE NOISE CAME FROM. FORTUNATELY, THE VEHICLES BEHIND WERE ABLE TO STOP WITHOUT CRASHING, BUT IT WAS A VERY UNSAFE CONDITION. THE CAR IS IN THE REPAIR SHOP RIGHT NOW AND THE ESTIMATED REPAIR IS COST $501.75. I HAVE BEEN DRIVING FOR 35 YEARS AND IN MY LIFETIME, I HAVE NEVER SEEN A VEHICLE HAVE 2 WINDOW REGULATOR FAILURES WITHIN A ONE HOUR TIME SPAN, ALSO WITHIN A 20 MILE DRIVING SPAN. IT SEEM TO ME THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED AND REPLACED BY VOLKSWAGON. ALL THIS AFTER I JUST SPENT $7000.00 FOR THIS VEHICLE. IN DOING RESEARCH, I SEE THIS IS A COMMON PROBLEM FOR VOLKSWAGON. *JB
NHTSA ODI #10197273
82,500 miles · Mar 28, 2007
Engine And Engine CoolingEquipmentService Brakes, Hydraulic
PURCHASED MY 2000 PASSAT IN 2003, HAD NUMEROUS PROBLEMS SINCE. IT SEEMED LIKE EVERYTHING ON THE CAR HAD TO BE REPLACED. THE CONTROL ARMS, O2 SENSORS, TWICE, BELTS, STEREO DIDN'T TURN ON, ALL NEW HOSES RIGHT AWAY, ALL 4 WINDOW REGULATORS, AND NOW TO TOP IT ALL OFF, THE ABS LIGHTS KEPT COMING ON. MY HUSBAND HAS A 2000 AUDI A…
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PURCHASED MY 2000 PASSAT IN 2003, HAD NUMEROUS PROBLEMS SINCE. IT SEEMED LIKE EVERYTHING ON THE CAR HAD TO BE REPLACED. THE CONTROL ARMS, O2 SENSORS, TWICE, BELTS, STEREO DIDN'T TURN ON, ALL NEW HOSES RIGHT AWAY, ALL 4 WINDOW REGULATORS, AND NOW TO TOP IT ALL OFF, THE ABS LIGHTS KEPT COMING ON. MY HUSBAND HAS A 2000 AUDI A4, VIRTUALLY THE SAME CAR, AND HAD TO REPLACE ALL OF THE SAME THINGS. THE ABS SEEMED TO WORK FINE, BUT THE DEALER SAID IT WOULD BE $1800 TO FIX IT. I LOOKED AT SOME ONLINE FORUMS AND FOUND THOUSANDS OF PEOPLE WITH SIMILAR PROBLEMS. THE MANUFACTURER, (BOSCH OR VOLKSWAGEN, SHOULD DO SOMETHING ABOUT THIS. MY CAR HAS BEEN PARKED SINCE AUGUST 2006 BECAUSE I DON'T HAVE MONEY TO FIX IT! I AM COLLEGE STUDENT. HELP!
NHTSA ODI #10186383
79,000 miles · Jan 29, 2007
Visibility
THERE WERE NO EVENTS LEADING UP TO THIS INCIDENT. THE HEATER CORE BROKE ON MY 2000 VOLKSWAGEN PASSAT. WHEN THIS HAPPENED WHITE SMOKE WAS EMITTING INTO THE PASSENGER COMPARTMENT CAUSING A FILM ON THE WINDSHIELD. THIS CAUSED A FOG ON THE WINDOWS REDUCING MY VISIBILITY SEVERELY CAUSING ME TO HAVE TO PULL OVER QUICKLY. THE SMOKE HAS…
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THERE WERE NO EVENTS LEADING UP TO THIS INCIDENT. THE HEATER CORE BROKE ON MY 2000 VOLKSWAGEN PASSAT. WHEN THIS HAPPENED WHITE SMOKE WAS EMITTING INTO THE PASSENGER COMPARTMENT CAUSING A FILM ON THE WINDSHIELD. THIS CAUSED A FOG ON THE WINDOWS REDUCING MY VISIBILITY SEVERELY CAUSING ME TO HAVE TO PULL OVER QUICKLY. THE SMOKE HAS AN ODOR OF ANTIFREEZE AND IN FACT THAT IS WHAT IT WAS. WHEN I GOT HOME I CHECKED THE ANTIFREEZE AND IT HAD DROPPED TO HALF OF WHAT IT WAS. THIS IS A KNOWN ISSUE AT VOLKSWAGEN WHOSE ONLY RECOURSE IS THAT I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT THE CAR. THE WORST PART ABOUT THIS ENTIRE EXPERIENCE IS THAT AFTER NEARLY CRASHING MY CAR I HAVE TO PAY $1200.00 TO REPAIR THIS DEFECT. *NM
NHTSA ODI #10181006
NHTSA investigations
7EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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