IllustrationDRIVER SIDE WINDOW WAS NOISY WHEN CLOSING, NOW HAS FAILED SUCH THAT WINDOW DOES NOT CLOSE COMPLETELY, SLIDES DOWN ALLOWING WATER AND WIND TO ENTER VEHICLE. MOTOR WILL FUNCTION, BUT MAKES SOUNDS AS THOUGH COGS IN REGULATOR ARE STRIPPED. MANY OTHER OWNERS ON VARIOUS DISCUSSION FORUMS HAVE EXPERIENCED THE SAME PROBLEMS. *AK
1996 Volkswagen Passat
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1996 Volkswagen Passat do not stand out strongly from the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Passat years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
10–25K
125–50K
550–75K
1175–100K
6100–150K
1150K+
25 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports3 injury reports
What owners actually said
40 reportsIGNITION SWITCH REPLACED IN A 1996 PASSAT VR6. WAS A RECALL ON SWITCH. I WOULD LIKE A REFUND ON PARTS AND LABOR. *JB
OWNER OF 1996 VOLKSWAGEN PASSAT GLX. DRIVING LOW SPEED WHEN I HEARD A POP & HISS SOUND. TONS OF STEAM CAME THROUGH THE AIR CONDITIONING VENTS & UNDER THE DASH. I PULLED THE CAR OVER AND FOUND LEAKING COOLANT UNDER VEHICLE ON PASSENGER SIDE. HEATER CORE FAILED. I HAD TO TOW MY VEHICLE BACK TO MY HOUSE AND CONTACTED VOLKSWAGE…
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OWNER OF 1996 VOLKSWAGEN PASSAT GLX. DRIVING LOW SPEED WHEN I HEARD A POP & HISS SOUND. TONS OF STEAM CAME THROUGH THE AIR CONDITIONING VENTS & UNDER THE DASH. I PULLED THE CAR OVER AND FOUND LEAKING COOLANT UNDER VEHICLE ON PASSENGER SIDE. HEATER CORE FAILED. I HAD TO TOW MY VEHICLE BACK TO MY HOUSE AND CONTACTED VOLKSWAGEN OF AMERICA TO REPAIR. NO RESPONSE FROM VWOA AS OF YET AS I CONTACTED THEM VIA EMAIL A COUPLE DAYS AGO.*AK
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN NHTSA RECALL 02V256000. ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL, CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. DEARSHIP INDICATED TO CONSUMER SORRY THIS VEHICLE WAS NOT INCLUDED IN THE REC…
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CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN NHTSA RECALL 02V256000. ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL, CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. DEARSHIP INDICATED TO CONSUMER SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK
NO EVENT LEADING TO THE FAILURE... I WAS DRIVING DOWN THE FREEWAY AT 65 MPH WHEN MY HEATER CORE FAILED.. CAUSING SOLDING HOT COOLANT TO RUSH ONTO MY FEET WHILE DRIVING.. I HAD TO BRAKE WHILE COOLANT WAS ALL OVER MY FEET...BURNING THEM...NEARLY CAUSING AND ACCIDENT!*AK
CONSUMER COMPLAINED ABOUT A DOOR LOCK PROBLEM. CURRENTLY, THREE OF THE FOUR DOOR LOCKS BROKE. DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INDICATED THAT THEY WILL DO NOTHING. CONSUMER PURCHASED AN EXTENDED WARRANTY. HOWEVER, IT DID NOT COVER THE PROBLEM. *AK
CONSUMER STATED VEHICLE HAD THE VERY SAME PROBLEM AS MENTIONED IN RECALL 02V256000 CONCERNING IGNITION SWITCH. ALSO, THE ELECTRICAL PART OF THE SWITCH SHORTED OUT THE LIGHTS, AIR CONDITIONING, WINDSHIELD WIPERS, AND RADIO. TOOK VEHICLE DEALER, AND CONSUMER WAS GRANTED AN EXTENDED WARRANTY. HOWEVER, THE PROBLEM STILL EXISTS. …
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CONSUMER STATED VEHICLE HAD THE VERY SAME PROBLEM AS MENTIONED IN RECALL 02V256000 CONCERNING IGNITION SWITCH. ALSO, THE ELECTRICAL PART OF THE SWITCH SHORTED OUT THE LIGHTS, AIR CONDITIONING, WINDSHIELD WIPERS, AND RADIO. TOOK VEHICLE DEALER, AND CONSUMER WAS GRANTED AN EXTENDED WARRANTY. HOWEVER, THE PROBLEM STILL EXISTS. *AK
TRANSMISSION BROKEN AT 60,000 MILES, ASE CERTIFIED MECHANIS UNABLE TO FIX PROPERLY, THEY HAD TO REPLACE IT UNDER THERI WARANTEE WITHIN 12,000 MILES. TRANSMISSION LASTED 8 MONTH WITH SHAKEY SHIFTING THEN WENT AGAIN. NOW 4TH TRANMISSION DOES NOT WORK PROPERLY . *AK
DOOR HANDLES WORE OUT WITHIN THREE YEARS OF THE LIFE OF THE VEHICLE. CONSUMER HAD TWO VEHICLES THAT HAD DEFECTIVE DOOR HANDLES. NOT LONG AFTER OWNING THE VEHICLE THE CONSUMER WAS UNABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE. *AK DEALER FOUND THE WORN DOOR LOCK ASSEMBLY NEEDED TO BE REPLACED. BROKEN OUTSIDE MIRROR SWITCH …
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DOOR HANDLES WORE OUT WITHIN THREE YEARS OF THE LIFE OF THE VEHICLE. CONSUMER HAD TWO VEHICLES THAT HAD DEFECTIVE DOOR HANDLES. NOT LONG AFTER OWNING THE VEHICLE THE CONSUMER WAS UNABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE. *AK DEALER FOUND THE WORN DOOR LOCK ASSEMBLY NEEDED TO BE REPLACED. BROKEN OUTSIDE MIRROR SWITCH REPLACED. TRUNK LOCK WAS LOOSE. *TT *JB
THE DOORS CANNOT BE OPENED FROM THE OUTSIDE. IT STARTED WITH THE LEFT REAR DOOR WHICH I TRIED TO REPAIR MYSELF. THEN IT WAS THE DRIVER DOOR. IT WAS REPAIRED BY THE DEALER AT A HIGH COST. NOW IT IS THE PASSENGER DOOR. THIS IS DANGEROUS AND SHOULD BE THE OBJECT OF A RECALL.*AK
Official recalls
102V256000 · Electrical System:ignition:switch
Sep 18, 2002
ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF SUCH FAILURES OCCUR WHILE THE VEHICLE IS IN USE AT NIGHT OR IN RAINY OR SNOWY WEATHER, A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE ELECTRICAL PART OF THE IGNITION SWITCH ASSEMBLY. OWNER NOTIFICATION BEGAN NOVEMBER 20, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
EA00020 · Light And /windshield Wipers
Opened Aug 10, 2000 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE00006 · Lights And/or Windshield Wiper Obscured
Opened Feb 2, 2000 · Closed Aug 10, 2000
Status: closed (inferred from source dates) · Exterior Lighting; Visibility
There is no summary currently available
Additional source detail variants (2)
Exterior Lighting
There is no summary currently available
Visibility
There is no summary currently available