Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports0 injury reports
What owners actually said
43 reports
Mileage unknown · Aug 19, 2024
Engine
Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset co…
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Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car idle on startup. For a brand new car????? 1300 mile mark check engine light again, same issue. Currently still in waiting to hear what they have to say. As of 8/19
NHTSA ODI #11609429
Mileage unknown · Jun 14, 2024
Forward Collision AvoidancePower Train
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip…
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This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11594491
Mileage unknown · May 27, 2024
Unknown Or Other
The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun sh…
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The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun shot. We looked outside and the upper windshield was cracked. I informed the dealership and manger said same thing happened to him while driving his Jetta. He thinks it was a rock. I disagree I think its defective and needs immediate action before injury occurs.
NHTSA ODI #11590932
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year