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2017 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2017 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

94 reports with mileage · 65 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports3 fire reports9 injury reports

What owners actually said

159 reports
64,560 miles · Jun 11, 2020
EnginePower Train

TIMING CHAIN ISSUE. VW MODELS UNTIL 2014 HAVE BEEN RECALLED. BUT THIS ISSUE IS ALSO HASN'T BEEN RESOLVED ON MODELS AFTER THE RECALL. *TR

NHTSA ODI #11328405

52,000 miles · Jun 4, 2020
Electronic Stability Control (esc)SteeringVehicle Speed Control

I HAVE A 2017VW JETTA WHICH SUDDENLY 'LOCKS' AS I AM DRIVING. MY CAR SUDDENLY STARTS REDUCING SPEED AND THE BREAKS BECOME STIFF. I SEE SEVERAL LIGHTS FLASH ON THE DASHBOARD, SUCH AS THE EPC LIGHT, TIRE WARNING LIGHTS, AND MOTOR LIGHT. AFTER THE MATTER, IF I WANT TO START THE VEHICLE AGAIN, THE BREAK AND SHIFT STICK BECOME STIFF …

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I HAVE A 2017VW JETTA WHICH SUDDENLY 'LOCKS' AS I AM DRIVING. MY CAR SUDDENLY STARTS REDUCING SPEED AND THE BREAKS BECOME STIFF. I SEE SEVERAL LIGHTS FLASH ON THE DASHBOARD, SUCH AS THE EPC LIGHT, TIRE WARNING LIGHTS, AND MOTOR LIGHT. AFTER THE MATTER, IF I WANT TO START THE VEHICLE AGAIN, THE BREAK AND SHIFT STICK BECOME STIFF AND I CAN'T START THE IGNITION. I RECALL THIS HAPPENING TO ME ONE YEAR AFTER BUYING THE VEHICLE BUT ALL I DID WAS TURN OFF THE CAR AND THE LIGHTS WENT AWAY. I WAS ABLE TO DRIVE MY CAR WITHOUT THAT HAPPENING FOR A YEAR OR SO AND IT HAPPENED AGAIN. SAME THING, I WOULD HAVE TO PULL OVER, TURN THE VEHICLE OFF AND WAIT FOR ABOUT 20-30 MIN FOR THE VEHICLE TO START. YESTERDAY THIS HAPPENED TO ME WHILE DRIVING TO WORK. I WAS DRIVING ABOUT 70MPH ON THE FREEWAY AND I NOTICED MY STEERING WHEEL BECAME STIFF AND MY CAR STARTED REDUCING SPEED ON ITS OWN. I NO LONGER HAD CONTROL OF THE VEHICLE FORCING ME TO PULL OVER ON THE SIDE OF THE FREEWAY AT A VERY LOW SPEED ALMOST CAUSING AN ACCIDENT. I HAD TO WAIT ABOUT 15 MIN FOR MY CAR TO START AND WAS ABLE TO GET DOWN OF THE FREEWAY BUT IT KEPT ON HAPPENING ON MY WAY HOME AND I HAD TO PULL OVER ABOUT 6 TIMES WAITING 10-15MIN EACH TIME FOR MY CAR TO START. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL DEALERSHIP SO THEY CAN TAKE A LOOK AT IT AND HOPEFULLY FIX THIS PROBLEM. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO GET ADDRESSED IMMEDIATELY. *TR

NHTSA ODI #11327216

58,950 miles · May 23, 2020
EngineFuel/propulsion SystemPower Train

N80 EMISSION FAILURE, OWNED CAR THREE MONTHS PURCHASED EXTENDED WARRANTY AND STILL UNDER 60K YET DEALER REFUSES THE NO EMISSIONS FEDERAL STANDARD FOR THIS MODEL AND WON'T FIX THIS ISSUE. THIS MODEL IS COVERED 150,000K SAYS FEDERAL REGULATION VW REFUSES THIS FIX. *TR

NHTSA ODI #11325638

23,000 miles · Mar 3, 2020
Air BagsExterior LightingSteering

I JUST BOUGHT A USED 2017 VOLKSWAGEN JETTA GLI A MONTH AGO, AND THE AIRBAG LIGHT JUST ILLUMINATED THIS PAST FRIDAY, ALONG WITH NO STEERING WHEEL CONTROLS WORKING, AND NO HORN. I CALLED THE PLACE WHERE I PURCHASED IT FROM, AND THEY PRETTY MUCH SAID OH WELL. THIS IS A SAFETY CONCERN, AS IT AFFECTS THE AIRBAG. IS THERE ANYTHING I C…

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I JUST BOUGHT A USED 2017 VOLKSWAGEN JETTA GLI A MONTH AGO, AND THE AIRBAG LIGHT JUST ILLUMINATED THIS PAST FRIDAY, ALONG WITH NO STEERING WHEEL CONTROLS WORKING, AND NO HORN. I CALLED THE PLACE WHERE I PURCHASED IT FROM, AND THEY PRETTY MUCH SAID OH WELL. THIS IS A SAFETY CONCERN, AS IT AFFECTS THE AIRBAG. IS THERE ANYTHING I CAN DO?

NHTSA ODI #11315834

41,000 miles · Mar 2, 2020
Power Train

I WAS RELEASING THE BREAK WHEN I FOUND THAT RELEASING THE BRAKE CAUSES THE TRANSMISSION TO GO INTO A NEUTRAL STATE ALMOST HITTING THE BACK OF ANOTHER CAR AS WELL AS ROUGH AS SHIFTING CAUSING THE CAR TO BE UNSAFE

NHTSA ODI #11315726

20 miles · Feb 14, 2020
Electrical SystemUnknown Or Other

WHILE DRIVING THE MY DRIVER SIDE WINDOW FELL OF TRACK AND FELL DOWN TOWARDS THE DOOR PANEL. IT CAUSED DEBRIS TO FALL INTO MY CAR ALMOST CAUSING ME TO. CRASH. I LOST IMPORTANT DOCUMENTS. THIS IS THE SECOND TIME. BACK IN 2018 THE DRIVER SIDE WINDOW FELL OF TRACK WHILE WAS DRIVING ALMOST CAUSING ME TO CRASH. IT FELT AS IF I WAS STR…

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WHILE DRIVING THE MY DRIVER SIDE WINDOW FELL OF TRACK AND FELL DOWN TOWARDS THE DOOR PANEL. IT CAUSED DEBRIS TO FALL INTO MY CAR ALMOST CAUSING ME TO. CRASH. I LOST IMPORTANT DOCUMENTS. THIS IS THE SECOND TIME. BACK IN 2018 THE DRIVER SIDE WINDOW FELL OF TRACK WHILE WAS DRIVING ALMOST CAUSING ME TO CRASH. IT FELT AS IF I WAS STRUCK BY LIGHTING. IT WAS A VERY SCARY MOMENT. I JUST DON'T WANT MY FAMILY TO GET HURT. IT WAS REPAIRED AND WAS TOLD THAT IT IS A COMMON ISSUE. PLEASE HELP

NHTSA ODI #11309099

75,000 miles · Jan 26, 2020
Electrical SystemEngineFuel/propulsion System

I HAVE NOTICE SINCE PURCHASING THE CAR IT HAS ISSUES WITH MILEAGE AND CORRECT HAS TO MILEAGE. I SPOKE WITH BE WHEN FIRST GETTING IT AND THE SERVICE WORKER ACKNOWLEDGED THE ISSUE BUT DID NOT FIX IT. IT IS STILL A PROBLEM NOW. YOU CAN FILL THE TANK UP GO A MILE DOWN THE STREET AND IT WILL SAY YOU HAVE DRIVEN 30 MILES. EVEN WHEN TH…

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I HAVE NOTICE SINCE PURCHASING THE CAR IT HAS ISSUES WITH MILEAGE AND CORRECT HAS TO MILEAGE. I SPOKE WITH BE WHEN FIRST GETTING IT AND THE SERVICE WORKER ACKNOWLEDGED THE ISSUE BUT DID NOT FIX IT. IT IS STILL A PROBLEM NOW. YOU CAN FILL THE TANK UP GO A MILE DOWN THE STREET AND IT WILL SAY YOU HAVE DRIVEN 30 MILES. EVEN WHEN THE VEHICLE IS IN PARK IT WILL SAY YOU ARE DRIVING AT LEAST 2 MILES PER HOUR. I HAVE A VIDEO THAT BETTER PLACES THE SITUATION AS WELL. THIS VEHICLE ALSO HAVE THE CD PLAYER RUN HOT, THE LIGHTER PORTS DO NOT WORK AGAIN, AND THE ANTIFREEZE LIGHT HAS COME ON EVERY YEAR SINCE PURCHASING THIS CAR. I FEEL THERE IS SOMETHING WRONG ELECTRICALLY AND ENGINE WISE.

NHTSA ODI #11301900

9,500 miles · Dec 7, 2019
Service BrakesCrashInjury

I WAS DRIVING DOWN A BUSY CITY STREET, GOING ABOUT 30 MPH. I NOTICED THE CAR IN FRONT OF ME WAS STOPPED FROM 100 FEET BACK AND I SLAMMED ON MY BRAKES. MY CAR DID NOT STOP, IT DID NOT SLOW DOWN AT ALL. THE WEATHER WAS WARM, THE ROAD WAS DRY AND IT WAS LIKE TRYING TO STOP ON AN ICY ROAD AND I REAR ENDED THE CAR IN FRONT OF ME. …

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I WAS DRIVING DOWN A BUSY CITY STREET, GOING ABOUT 30 MPH. I NOTICED THE CAR IN FRONT OF ME WAS STOPPED FROM 100 FEET BACK AND I SLAMMED ON MY BRAKES. MY CAR DID NOT STOP, IT DID NOT SLOW DOWN AT ALL. THE WEATHER WAS WARM, THE ROAD WAS DRY AND IT WAS LIKE TRYING TO STOP ON AN ICY ROAD AND I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAGS DID NOT DEPLOY EITHER. THE OTHER CAR HAD MINIMAL DAMAGE TO HER BACK BUMPER. SHE WAS INJURED, I HAD MINOR WHIPLASH.

NHTSA ODI #11287677

38,000 miles · Dec 7, 2019
Electronic Stability Control (esc)EngineUnknown Or Other

CAR STARTS TO SHAKE EPC LIGHT AND ENGINE LIGHT COME ON HAVE TO PULL OVER FOR IT TO STOP SHAKING

NHTSA ODI #11287627

25,000 miles · Nov 12, 2019
Electrical SystemService BrakesSteeringCrash

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). WHILE DRIVING 35 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURES AND …

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TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). WHILE DRIVING 35 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURES AND A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED NEW MOTORS SUBARU (8670 PEACH ST, ERIE, PA 16509, (814) 868-4805) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,000.

NHTSA ODI #11279613

Official recalls

6

20V648000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Oct 21, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

19V615000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module; Steering:column LOCKING:ANTI-THEFT Device

Aug 22, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence & remedy

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Additional source detail variants (2)

Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Steering:column LOCKING:ANTI-THEFT Device

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

17V352000 · Equipment:other:labels

May 31, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence & remedy

Consequence: The mismatched VINs make the vehicle noncompliant with regulatory requirements.

Remedy: Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.

17V136000 · Equipment:other:labels

Mar 2, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.

17V137000 · Equipment:other:labels

Mar 2, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8

17V070000 · Engine And Engine Cooling:engine

Feb 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.

Consequence & remedy

Consequence: If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.

Remedy: Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.